Farmwood M & E Services Ltd Opiniones 

61
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very professional and well organized. Needed my flat's ventilation system maintained as it was not working. Booking with Denise the service coordinator was very good, all my questions were answered. T... Ver más

Valorada con 5 estrellas sobre 5

Wendy, Emma and Ali were fantastic! Having a long term issue, Wendy took it upon herself to personally ensure this gets resolved. From the very beginning Wendy was an absolute pleasure to deal with!... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have just had Farmwood come in to repair the air ventilation unit in my flat. Their team has been helpful and friendly, from my first point of contact, Leigh who coordinated the visit and kept me upd... Ver más

Valorada con 5 estrellas sobre 5

Hannah was excellent in helping us find a date and specifying the job. We thought we needed a new motor when Shane came he identified a faulty PCB, we rescheduled and Shane came again with Charlie a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Electricista

Información proporcionada por diversas fuentes externas

Based in Kent and trading for over 16 years as a Limited company. Farmwood offer a wealth of knowledge and experience in all aspects of M&E, specialise in Ventilation systems and have a passion for Air Quality and smart tech. Service providers for UK ventilation manufacturers with excellent customer service and client retainment. We invest in the future of the company employing Apprentice Technicians and Engineers along with training and development of our existing engineering team and management. Customer service is paramount as we don't market or advertise as a company, (other than our website) and have build up a fantastic client base who return year on year. We hold all relevant Insurances and accreditation including Safe Contractor, Chas, Construction Line, ISO 18001 - 9001 In addition to being Competent persons for NICEIC, FGas and Gas Safe


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

61 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(61)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service!

Excellent service from start to finish, engineer was professional and very knowledgeable. Highly recommend!

3 de agosto de 2026
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Thank you for the fantastic review! We’re delighted you received excellent service. We do try hard here at FW to offer a customer focused service.

Valorada con 5 estrellas sobre 5

Excellent MVHR service – responsive, fair and customer-focused

Very pleased with the service from Farmwood.

My MVHR developed abnormal noise, and before choosing a contractor I contacted several qualified service providers for advice and quotations. Farmwood stood out because they responded quickly, their quotation was fair and transparent, and they were able to give practical advice based on their experience without requiring me to pay for a separate diagnostic visit before they would attend. They were also able to explain the likely fault and give a realistic indication of the likely cost from the outset.

They were professional and helpful throughout, and the engineer was polite, knowledgeable and happy to answer all my questions. They resolved the MVHR noise issue and also fixed the boost control setup, which is now working properly.

Overall, this was a very positive experience. I found them responsive, honest, knowledgeable and customer-focused, and I would happily recommend them.

16 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service!

Excellent service throughout the ventilation unit works. From the initial quote to completion, everything was handled with care and professionalism.

I really appreciated receiving a detailed quote upfront so I knew what to expect. The engineers were knowledgeable, friendly, and efficient and the post-work report was incredibly helpful in understanding what was done and what might be needed in future.

The whole process has been smooth and well-organized, and I’m genuinely grateful for how responsive and thorough they've been. I’ve put of the works for a while as I was nervous about who to use and costs and I’m so pleased I went with Farmwood and had the work done.

29 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ventilation service

The team was professional, efficient, and courteous throughout the entire process. The service has made a noticeable difference, and I truly appreciate the attention to detail and commitment to quality.

I was listened to when changes to the service needed to be looked into it.


I convey my gratitude to the technicians and managment involved. It’s always a pleasure to receive such reliable and high-standard service.

29 de agosto de 2025
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Thank you so much for your lovely feedback. We're really pleased the service made a difference and that the team looked after you so well. I’ll make sure your thanks are passed on to everyone involved. It’s always a pleasure to work with you. - Nathan

Valorada con 5 estrellas sobre 5

Excellent service

I recently had an engineer from Farmwood visit to survey my MVHR ventilation unit, and I couldn't be more impressed with the service. Harry, the engineer, was extremely helpful, professional, and clearly very knowledgeable about the system. He took the time to explain everything in detail, answered all my questions, and provided valuable advice on maintaining optimal performance. It’s clear that Farmwood values expertise and customer care. I highly recommend them for anyone needing ventilation support or servicing.
Rajan ( Passi home Lettings)

1 de agosto de 2025
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Thank you for the brilliant feedback and for recommending us. We are glad Harry made a strong impression and that the MVHR survey and advice were clear and useful. We will share your kind words with him. All the best - The Farmwood Team.

Valorada con 5 estrellas sobre 5

Friendly and personal

I had a great experience with Farmwood — they were professional and reliable throughout the entire process from start to finish. It’s clear they are an honest company that won’t charge you more than necessary, which gave me real peace of mind. Emma and Hannah looked after me exceptionally well, always keeping me informed with clear and timely communication. I’d highly recommend Farmwood to anyone looking for a trustworthy and well-run service.

7 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient, professional Farmwood

Yesterday Farmwood carried out the annual service of my Nuaire home ventilation system. I have also used the company for the last two years annual service. As previously, setting up the work to be carried out was very straightforward. The engineers who came were thorough, efficient and helpful. They explained everything and answered any questions I had. Highly recommended.

30 de junio de 2025
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Thank you so much for your continued trust in Farmwood and for taking the time to leave such a kind review. We're really pleased to hear that the service was straightforward and that our engineers were thorough, efficient, and helpful, just as they should be. It's great to know we've maintained the standard you’ve come to expect over the past few years. We look forward to supporting your ventilation system again next year.

The Farmwood Team

Valorada con 5 estrellas sobre 5

Fantastic service!

Wendy, Emma and Ali were fantastic!
Having a long term issue, Wendy took it upon herself to personally ensure this gets resolved. From the very beginning Wendy was an absolute pleasure to deal with! Emma, in Wendy's absence echoed this level of service to the very end! Ali came out for the visit and I could not have had a better engineer, he was professional and very knowledgeable taking pride in his work. Highly recommended the team! Thank you all for the hard work!

26 de junio de 2025
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Thanks so much for the lovely review!

Wendy, Emma and Ali will be chuffed to hear your kind words. We're really glad we could finally get things sorted for you. It means a lot that you noticed their efforts.

All the best,
The Farmwood Team

Valorada con 5 estrellas sobre 5

Lance came to put in a new extractor…

Lance came to put in a new extractor fan. He was very knowledgeable and so friendly! The area was clean and tidy after he had finished his work!
Thank you!

4 de junio de 2025
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Thanks for your kind words, we will pass onto Lance. Thankyou for taking the time to leave a lovely review.

Valorada con 5 estrellas sobre 5

10/10

Farmwood were very professional and couldn't recommend them more!! The engineers explained everything to me on arrival and were very thorough. 10/10

21 de marzo de 2025
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Thank you so much for your kind words and glowing review! We're really pleased to hear our engineers took the time to explain everything clearly and delivered a thorough service. We’ll pass your feedback on to the team, it means a lot. If you ever need anything in future, we’re just a call away!

The Farmwood Team

Valorada con 5 estrellas sobre 5

Ventilation unit

Unfortunately we needed a repair on a faulty ventilation unit. Farmwood provided a detailed and professional service, ensuring that despite the annoyance of the repair it was carried out without issue, without fuss.

21 de marzo de 2025
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Thank you for taking the time to leave a review. We're sorry to hear you needed a repair, but we're glad we could make the process as smooth and stress-free as possible. Our team always aims to deliver a professional and hassle-free service, and it’s great to know that came across. If you need anything in the future, we're here to help.

The Farmwood Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Reliable, efficient, competent and a delightful team of people. Engineer Kieran was clean, tidy and friendly. He respected our property and carried out the work perfectly. Highly recommended.

24 de marzo de 2025
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Thank you for such a lovely review! We’re so pleased to hear you had a positive experience with our team and that Kieran left such a great impression, we’ll be sure to pass on your kind words. Reliability, respect, and quality are what we aim for every time, so it’s fantastic to see that reflected in your feedback. Thanks again for the recommendation!

The Farmwood Team

Valorada con 5 estrellas sobre 5

Good service from start to finish

Good service from start to finish. Reasonable pricing, though it was higher than I had first understood. Very prompt. Would use them again without hesitation.

12 de enero de 2025
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Thank you for your feedback Neil. We always aim to provide prompt, high-quality service at a fair price, and we appreciate your honesty regarding the pricing. If there's anything we can clarify or assist with in the future, please don't hesitate to reach out. We look forward to working with you again!

Valorada con 5 estrellas sobre 5

More than five stars!

From the very beginning, liaising with Kay, to arrange an engineer to attend my flat re the ventilation / extractor fans / kitchen hood, was fast and efficient.
When Matt was booked in to quote for the repair, in the first instance, he was on time, courteous and clean. On his second visit to install the machinery, he was very knowledgeable and quick to install. He also provided advice on how to maintain the equipment going forward and taught me things about the property that I had not known (for seven years!)!
Their service, response rate and expertise is first class. If I could give more than five stars, I would. It is a shame that it is not a regular occurrence to come across quality engineers, such as Farmwood, in London but I am incredibly glad to now have them on the books! Thanks again Matt and Kay for all your help these last weeks.

3 de febrero de 2025
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Wow—what a fantastic review! ⭐⭐⭐⭐⭐+

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted that Kay and Matt provided you with the service, expertise, and professionalism we always strive for at Farmwood.

It’s great to hear that Matt’s knowledge and advice made a real difference—not just with the installation but also in helping you better understand your property after all these years! We’re especially pleased that you now have confidence in your ventilation setup and its maintenance moving forward.

We truly appreciate your support and look forward to being your go-to team whenever you need us. Thanks again for choosing Farmwood!

Best regards,
The Farmwood Team

Valorada con 5 estrellas sobre 5

Nuaire unit refit

We had a nuaire unit fitted in our loft which was faulty. An engineer came out and fitted a new unit within a week and took the old one away. The engineer, Mitch, was extremely helpful, knowledgable and advised on how to insulate the loft for maximum benefit. Would definitely recommend this company, all communication with them was quick, efficient and extremely friendly!

14 de noviembre de 2024
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Lovely feedback, thank you. Great to hear our Team look to offer holistic advice for Healthy Homes.

Valorada con 5 estrellas sobre 5

Excellent work, highly recommended

I was introduced to the company by Vent Axia, to service their unit. I cannot compliment them highly enough. The communications were excellent, the two teams who visited (to assess the job and then carry it out) were personable, communicative, considerate, and totally professional. I could not have been more impressed. I cannot objectively gauge the "value for money" aspect, but it seemed fair given the time the work took and the components involved.

6 de noviembre de 2024
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

Fantastic feedback - thank you! Were an independant specialist working in partnership with most of the UK main manufacturers. Our reputation is their reputation!

Valorada con 5 estrellas sobre 5

Expert work by reliable professionals

Shane and James attended recently to install a new ventilation unit, as the old one had been making a lot of noise and vibration and they had found that this was because the motors were starting to fail (it had also not been installed properly by the previous installers). They did such a great job, and I was so very happy to find that my new unit, now correctly installed on a newly reinforced wall, makes almost no noise at all - such a huge difference and massive peace of mind! They were very courteous and professional, and highly considerate. Although I had felt very distrustful due to previous experiences with other contractors, they gave me confidence that I could rely on them to provide an excellent service, which they did - thank you!

7 de septiembre de 2024
Opinión espontánea
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Respuesta de Farmwood M & E Services Ltd

I'm so pleased the guys supported your confidence and done a great job - thank you for taking the time to review.

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