My online shopping experience at Farro was very positive. They offer a great selection of food and beverages. The delivery app was awesome, it shows the delivery progress in real time.
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Consulta las opiniones de los clientes
Farro was great, though one item was removed without explanation. It was sold by weight, so could have been substituted. The biggest problem was the delivery driver left the wrong package. We... Ver más
La empresa ha respondido
Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Ver más
La empresa ha respondido
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de alimentos gourmet
- Mercado de alimentos frescos
- Servicio de entrega de comestibles
- Servicio de pedidos de comida online
Escrito por la empresa
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Información de contacto
Auckland, Nueva Zelanda
- farro.co.nz
4,5
Excelente
2 mil opiniones
Invita a los clientes a opinar
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Fabulous quality meat as always
Fabulous quality meat as always! Delivery is so reliable and always within the timeframe.
31 de marzo de 2026
Respuesta de Farro
Thank you for your review. We're so pleased you're happy with your Farro online experience. We look forward to seeing you online again soon!
Respuesta de Farro
Thank you for your reply. We look forward to seeing you online again soon!
Great range of products and wonderful…
Great range of products and wonderful being able to choose delivery day.
Courier driver always delivers early and chilled items still cold.
Great service!
30 de marzo de 2026
Respuesta de Farro
Thank you for your review. We're so pleased you're happy with your Farro online experience. We look forward to seeing you online again soon!
Very easy to place order online
Very easy to place order online. I phoned the help line regarding delivery times and the person I spoke to was extremely helpful and lovely to deal with
23 de marzo de 2026
Respuesta de Farro
Thank you for your review! We're so pleased we could help. We look forward to seeing you online again soon.
All went well with the delivery and…
All went well with the delivery and within the time stated. Excellent. Meals as expected and hopefully very good. Buying online was an easy process.
30 de marzo de 2026
Respuesta de Farro
Thank you for your review. We hope you enjoy your meals!
Respuesta de Farro
Thank you for your kind review.
Very easy to use your website
Very easy to use your website, delivery was very efficient and followed my requests regarding time and place of delivery, perfectly. You had a great choices at every price point, which made shopping for Easter treats so easy and hassle free.
29 de marzo de 2026
Respuesta de Farro
Thank you for your kind review.
Product met the description given and…
Product met the description given and arrived in tact and in a timely fashion(which was requested)
18 de marzo de 2026
Respuesta de Farro
Thank you for your kind review.
Wonderful Service
I had a very helpful person who guided me through both my registration and order as I live in a different area of NZ to where I was sending the parcel.
It was same day delivery which was wonderful.
25 de marzo de 2026
Respuesta de Farro
Thank you for your kind review.
Exceeded expectations.
Easy to order. Timely delivery. Well packaged. Ice included with refigerator item, and a nice litte sample to try. This was a test order and I was well pleased. Thanks so much!
25 de marzo de 2026
Respuesta de Farro
We are so pleased that you had such a good experience with your order.
Non-recyclable Farro fresh food containers
I go to Farro regularly but have not previously bought their store prepared food. My wife and I bought salads a couple of days ago. Both were delivered in plastic containers which are not recyclable in our NZ system as they are labellled with a 7. In NZ only 1,2 and 5 are currently recyclable. I think a high end retailer like Farro should already be onto this. Any plastic is already a problem for the environment, but non recyclable plastic these days is just not ok. It’s a shame because we appreciate many other aspects of their offering.
27 de marzo de 2026
Opinión espontánea
Respuesta de Farro
Good morning Mark,
Thank you for your inquiry.
If you bring back the containers and put them in the Recyclable bin outside our store, we can get them recycled.
Regards.
Respuesta de Farro
Thank you for your kind review,
It’s so simple and easy to shop online…
It’s so simple and easy to shop online - communication is great, staff are friendly and helpful.
18 de marzo de 2026
Respuesta de Farro
Thank you for your review!
Great customer service ( IMO one of the…
Great customer service ( IMO one of the most important functions in any business) seamless on line purchasing and DIFOT performance. First time customer will be back.
24 de marzo de 2026
Respuesta de Farro
Thank you for your thoughtful and excellent review. We really appreciate your words and look forward to seeing you online again soon.
I love the opportunity to (Afterpay)…
I love the opportunity to (Afterpay) boutique favourites, and the specials on fresh produce often beat or match supermarket prices. Thank you for creative substitutes, and awesome delivery service - every time!
26 de marzo de 2026
Respuesta de Farro
Thank you for your kind review.
Online service needs improving
Despite all the products being available to purchase online, at a cost of $15 delivery, when my delivery arrived it was missing one of the four products :-( I emailed to ask where it was and was told it hadn't been available and wouldn't be charged for it. However, the person found out that it was available in the nearest store to me so I ended up driving there to buy it... the service could do with some improvements.
15 de marzo de 2026
Respuesta de Farro
Hi there, we’re sorry that was your experience. We’ve taken this on board and will work to improve.
The 3 bottles of seltzer were all…
The 3 bottles of seltzer were all leaking. Not impressed at all
18 de marzo de 2026
Respuesta de Farro
We are sorry to hear this, please email us at hello@farro.co.nz so we can resolve this promptly.
Respuesta de Farro
Thank you Danielle. We are very pleased you had such a good experience.
Excellent service in delivery and good…
Excellent service in delivery and good products
15 de marzo de 2026
Respuesta de Farro
Thank you for your kind review.
Respuesta de Farro
Thank you for your review!
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