Fedex Opiniones 

The worst service! Received a gift from USA and had to pay 60% of the value in customs fees before they would deliver. This was calculated wrong by fedex and they acknowledged it and said I was a due a refund. That didn’t happen as it’s impossible to get customer service unless you have a live tracking number.
Time to contact my bank and issue a charge back. Avoid Fed ex at all costs. Complete and utter scammers.

Conveniently "lost" my parcel that was worth $600. Never deal with these scammers ever again, luckily I will be getting my money back

Worst shipping company. Shows last 6 days my order sitting in ohio warehouse and not moving. Costumer care stupid robots can't answer my question either

Fedex is a bunch of thieves and irresponsible workers, do not use their services, it is a shame to give them our money.

Avoid using FedEx if you actually want to receive your package. I was at home all day waiting for my delivery, but no courier ever showed up. I received no phone call, no message, and no attempt notice was left on my property.What is most upsetting and alarming is that they uploaded a picture of my house as 'proof' of an attempted delivery. The picture they uploaded is more than 10 years old! How do they have access to an ancient photo to fake a delivery attempt? This is completely fraudulent and unacceptable.

My package was supposed to be delivered on Wednesday. Today is Friday! It keeps being rescheduled and I am not being updated. I only know this because I keep tracking it using the tracking number provided. The driver said he 'attempted delivery' on Thursday but 'the building was closed' which is an out and out categorical lie!! the building was not closed and I cannot understand why he did not ring to check! Why are we asked to provide our phone number of the drivers are not going to use them. this is a SHOCKINGLY bad courier service and I would urge you not to use them.

Never use FedEx. They don't bother to give you any prior notice of delivery via email or SMS. When the driver arrived, he spent about 5 nano seconds outside and then left again with my package. I called Fedex but got through to a useless annoying bot (is there any other type?).
Now I have to wait at home tomorrow from 8:00 until 22:00 hours for second attempt !

No sign of positive attitude in this business! They seem to not be enjoying what they do! Their support just doesn't reply! I have been wasting so much time to hear about why my package has been stopped with 'incorrect address' for one week now, but no hope! It has already caused me to miss my project deadline.

Elke dag wordt de levering met een dag uitgesteld......
Ik hoop dat de accu in het pakket de hele tent afbrand.

If I could give minus stars, I would, was waiting on my handmade, expensive, wedding ring to arrive from San Diego. Took a total of 3 days off work as each day they said they “tried” to deliver it and no one was home, even tho I was sitting in a room I could literally see the door from and no van even pulled up let alone tried to come to the door to deliver my item. I was on the phone with them so many times and each time was told something different or just blatant lies (such as “it actually wasn’t even out for delivery today”, while I literally had the tracking to say it was out for delivery from 7.41am open on my phone) etc etc. it was eventually delivered on day 4, to be quite honest, I think it was only delivered then because I rang to complain so much. Absolutely ridiculous and awful courier service.

I have had positive experiences with FedEx deliveries. If you have a problem - yes there are robots for initial contact- but you can ask for a agent through the bot chat and you can escalate your problem to the office and a rep (human) from customer service will ring you and sort your problem. Everything has run smoothly since with no problems and the Fedex driver for my area is lovely and very helpful. Also I find if I get an email that delivery is scheduled for a particular day it always arrives but estimated delivery times on the site are only estimated and can change so I only go by the scheduled delivery email now and it's bang on.

I had a very disappointing experience with FedEx.

I was at home on the scheduled delivery dates, but I did not receive any doorbell, missed delivery notice, or phone call. Despite this, the shipment was marked as “recipient not available” on two occasions.

I contacted customer service, but the explanations provided did not match my actual experience. I was also informed that no call records are retained, which made it difficult to verify their claims.

As a result, the shipment was returned to the sender without a successful delivery attempt from my perspective.

I was told over the phone that I would need to travel to Dublin to collect the package and that re-delivery would not be arranged.

FedEx also stated that they attempted to call me, however I did not receive any phone calls. When I requested call records under GDPR, I was informed that such records are not retained.

Instead, I was provided with a photo taken outside my address. However, a photo alone does not demonstrate that a proper delivery attempt was made (e.g. doorbell ring, phone contact, or delivery notice).

Overall, the lack of verifiable evidence and clear communication made this experience very frustrating.

Just got an order from Italy delivered by FedEx and I must say, everything went totally smooth. Updates always available online and an estimate delivery time provided. The driver delivered in this timeframe (called beforehand, arrived just seconds later and was very friendly). So everything went to my absolute satisfaction. Thanks very much for this great service!

When I read all the negative reviews about Fedex I thought I would never receive my order. I am very happy to say Fedex delivered my item very promptly and the guy who delivered it was most helpful. He brought the very large and heavy item into my house. I am an OAP and due to mobility issues, I was unable to help him, Well done Fedex and a big thank you to the very kind driver. I'm just sorry i didn't get his name.

There is no way to contact customer service. No real attempt to deliver nor to contact me.
Other courier services give you a slot of delivery time , and they try the next day, FedEx does not.
I tried to change delivery option and this message shows up " We're unable to retrieve delivery options right now. Please try again later."
One can only talk to a bot, e-mails are 'no-reply' How comes they're still in business?

Impossible to contact over weekend
when they do respond they have not read your message and a generally very delayed response, too many useless Bots!

FedEx is the worst delivery company ever. They don’t answer queries, they never deliver parcels on time, and they are unable to find valid addresses. The worst company ever. Don’t use this mess.