Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service from this company. One of my replacement filters was damaged which affected the taste of our water. After a few phone calls the guys sent replacement filters out very quickly an... Ver más

Valorada con 5 estrellas sobre 5

Absolutely five star service from Jordan, ordered two filter and the new one was leaking so Sunday afternoon panic sat in, emailed there service department and asked for help, Jordan sent a email and... Ver más

Valorada con 5 estrellas sobre 5

This company offers great personalised customer service, which is rare these days, and their replies are prompt. The product, an in-line filter for our shower, is brilliant and the water is instantly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been having lot of problems with Samsung filters not fitting because they had keys same part number for a later mode. Very responsive support team who picked the correct filter based on my photos.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de filtros de agua
  2. Empresa de tratamiento del agua
  3. Empresa depuradora de aguas
  4. Proveedor de equipos de ablandamiento de agua

Escrito por la empresa

Filter Flair is a UK water filtration specialist based in Salford, supplying genuine water filters and filtration systems to homes and businesses across the country since 2020. We stock genuine fridge water filters for Samsung, LG, Bosch and other leading brands, replacement cartridges for undersink and reverse osmosis systems, complete filtration systems for homes, and commercial equipment including Everpure filters and John Guest fittings for the coffee and hospitality trade. Everything we sell is the real thing. Counterfeit fridge filters are a genuine problem online, so we source directly from manufacturers and approved distributors, and we check compatibility carefully so you get the right filter for your exact fridge or system first time. We're a small team who know water filtration inside out. If you're not sure which filter fits your fridge model, what micron rating you need, or how to install a system, ask us. You'll get a straight answer from someone who knows the products, not a script. Our filters are trusted in thousands of UK homes, as well as by cafes, sports venues and visitor attractions across the country. Orders are picked and dispatched from our UK warehouse, and if anything isn't right, we'll sort it. Solutions, not excuses.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

585 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(585)

8 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I have been dealing with this company…

I have been dealing with this company for nearly 4 years and they never let me down. Prompt deliveries, great product and brilliant support - whst more do you need! I can highly recommend! Thank you Filter Flare!

5 de junio de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Susan,

Thank you so much for taking the time to share such wonderful feedback about your experience with Filter Flare over the past four years. Your kind words about our prompt deliveries, product quality, and customer support truly mean the world to us.

It's incredibly rewarding to know that we've consistently met your expectations and earned your trust over such an extended period. Customer relationships like yours are at the heart of what we do, and your loyalty inspires us to continue delivering the exceptional service you've come to expect.

We're deeply grateful for your recommendation and are honored to have been your reliable partner for nearly four years. We look forward to continuing to serve you and hopefully exceeding your expectations for many more years to come.

Thank you again for being such a valued customer and for sharing your positive experience with others.

With sincere appreciation,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Wrong item sent but replaced easily and…

Wrong item sent but replaced easily and quickly.

7 de junio de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Jane,

Thank you so much for taking the time to share your feedback, and I sincerely apologize that we initially sent you the wrong item. While mistakes like this are never ideal, I'm truly grateful to hear that we were able to resolve the issue quickly and easily for you.

Your understanding and patience mean the world to us, and we genuinely appreciate you giving us the opportunity to make things right. We're committed to learning from every experience to ensure we continue improving our service.

We would be honored to serve you again in the future and hope to exceed your expectations on your next order. Thank you again for your business and for sharing your experience with us.

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

I have used Filter Flair for several…

I have used Filter Flair for several years and their service is prompt and efficient.

6 de junio de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Nick,

Thank you so much for taking the time to share your experience with Filter Flair! It truly means the world to us to hear that you've been a loyal customer for several years and that our prompt and efficient service has consistently met your expectations.

Your continued trust in our company is something we deeply value and never take for granted. Knowing that we've been able to serve you reliably over the years reinforces our commitment to maintaining the high standards that you've come to expect from us.

We sincerely hope to have the privilege of continuing to serve you for many more years to come. Your loyalty and positive feedback inspire us to keep delivering the quality service that has earned your trust.

Thank you again for being such a valued customer and for sharing your kind words. We look forward to serving you again soon!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Exactly the filter I needed with very…

Exactly the filter I needed with very speedy delivery

31 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Stephen,

Thank you so much for taking the time to share your experience! I'm thrilled to hear that the filter was exactly what you needed and that our delivery met your expectations for speed. Your satisfaction means everything to us.

We truly appreciate your business and would be honored to serve you again in the future. Whether you need replacement filters or any other products, we'll be here to provide the same quality and quick service you experienced this time.

Thank you again for choosing us and for your wonderful feedback!

All the best,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Good Company

This was our first time using filter flair , ordered on line had the item I required and was delivered next day , will be using them again as good service .

thanks Mark , Dodman Ltd

28 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Mark,

Thank you so much for taking the time to share your experience with Filter Flair! We're absolutely delighted to hear that we had exactly what you needed and that our next-day delivery service met your expectations on your very first order with us.

Your kind words about our service mean the world to us, and we truly appreciate you choosing Filter Flair for your needs. It's wonderful to know that we've earned your trust and that you're planning to order from us again.

We're genuinely looking forward to fulfilling all of your future orders and continuing to provide you with the same level of service that impressed you this time. Thank you again for your business and for being such a valued customer!

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Good, quick service

Ordered nylon tubing and it was delivered promptly and hassle free

20 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Steve,

Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that your nylon tubing order arrived promptly and that the entire process was hassle-free for you. Your satisfaction means the world to us, and it's wonderful to know we met your expectations.

We truly appreciate your business and would be honored to serve you again in the future. Please don't hesitate to reach out whenever you need quality tubing or any other products we offer - we'll be here to provide the same reliable service you experienced this time.

Thank you again for choosing us and for your kind feedback!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Good choice, recommended.

Good choice, products were in stock as indicated on website (I've found this isn't always the case with other companies)
Competitive prices, reasonable postage costs and quick dispatch, one happy customer.
Would I recommend, based on my experience, definitely yes.

22 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Mark,

Thank you so much for taking the time to share this wonderful feedback! It truly means the world to us to hear that your experience exceeded your expectations.

We're delighted that you found our inventory accuracy reliable, our pricing competitive, and our shipping both affordable and prompt. Your comment about our website accurately reflecting stock levels is particularly appreciated - we work hard to maintain real-time inventory updates because we know how frustrating it can be when items show as available but aren't actually in stock.

Your recommendation means everything to a business like ours, and we're genuinely grateful for your trust and confidence in our service. We hope to have the opportunity to serve you again in the future and continue providing the same level of service that made you a happy customer.

Thank you again for choosing us and for sharing your positive experience with others!

Best,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Speedy service - worked perfectly

I ordered a replacement T-fit push valve for a water filter after the original item failed during a refit. The item arrived quickly and worked perfectly

14 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

Thank you so much for taking the time to share your experience with us! We're delighted to hear that your replacement T-fit push valve arrived quickly and worked perfectly for your water filter refit. It's wonderful to know we could get you back up and running without any hassle.

We truly appreciate your business and the confidence you've placed in us, especially when you needed a reliable replacement part. Customer satisfaction is our top priority, and reviews like yours let us know we're meeting that goal.

We sincerely hope to have the opportunity to serve you again in the future, whether for water filter components or any other needs you may have. Thank you again for choosing us and for sharing your positive experience!

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

The exact pipe and length I needed

The exact pipe I needed and length. Delivered within a couple of days of ordering. What more could you want 🤷‍♂️

24 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Tommy,

Thank you so much for taking the time to share your feedback! We're absolutely delighted that we got you exactly what you needed - the right pipe and the perfect length - and that our delivery met your expectations.

Your satisfaction means the world to us, and it's wonderful to hear that we could make your project that much easier. We truly appreciate customers like you who let us know when we've gotten things right.

We'd be honored to serve you again in the future, whether it's for your next project or anything else you might need. Thank you again for choosing us and for sharing your experience!

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Water filter replacement

I have used this company for some time now and get my filter delivered in a 6 month subscription. They use the manufacturer’s products at a reasonable price. Would definitely recommend them.

1 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Tatia,

Thank you so much for taking the time to share your experience with us! It truly means the world to hear that you've been satisfied with our service over these years and that you find value in both our 6-month subscription model and our competitive pricing on manufacturer products.

Your loyalty and trust in choosing us for your filter needs is something we deeply appreciate. Knowing that you would recommend us to others is the highest compliment we could receive, and it motivates our entire team to continue providing the quality service you've come to expect.

We sincerely hope to have the privilege of continuing to serve you for many years to come. Thank you again for being such a valued customer and for sharing your positive experience with others.

Best Regards,
Brian
FIlter Flair UK

Valorada con 5 estrellas sobre 5

I had an issue with water tasting funny…

I had an issue with water tasting funny from the filters. They send me out new ones straight away which helped at alot , but there was still a taste in the water. Brain explain the system i bought was not right one for my type of water and send me the correct one without delay ( which was amazing of them). he was fast on replying to email and went above and beyond to help me. great team and company. thank you

30 de abril de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Richard,

Thank you so much for taking the time to share this wonderful review! We're absolutely thrilled to hear that we were able to resolve your water filtration issue so quickly and effectively.

It means the world to us to know that our team went above and beyond to make sure you received the correct system for your specific water type. We take great pride in providing personalized solutions rather than one-size-fits-all approaches, and it sounds like we did exemplified exactly the kind of service we strive to deliver every day.

Your patience while we worked through the initial filter replacement and then the system upgrade is greatly appreciated. We know how important having great-tasting water is for you and your family, and we're so glad we could get that sorted out without delay.

Thank you for your your appreciation of our quick email responses and dedication to helping you. Reviews like yours truly make our day and remind us why we love what we do.

We hope your new filtration system continues to provide you with excellent water quality for years to come, and we'd be honored to serve you again in the future should you need anything else.

Thank you again for choosing us and for being such a wonderful customer!

All the best,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

excellent service fast delivery

15 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Adam,

Thank you so much for your positive feedback! I'm truly delighted to hear that you were satisfied with both the service quality and delivery speed. We genuinely value your business and work hard to provide the best experience possible for all our customers.

Your kind words mean a great deal to us, and I'll be sure to share your feedback with our team. We look forward to serving you again in the future!

If there's anything else we can assist you with, please don't hesitate to let us know.

Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Great Service

I've been using this company for 3 years now. They were very helpful at the outset identifying the correct filter for my fridge.
I've changed the filter every 6 months since then and have never considered going anywhere else. Reasonably priced and fast deliver.

12 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Les,

Thank you so much for your wonderful 3-year loyalty to our company! We're delighted that we could help you find the right filter for your fridge from the very beginning, and we truly appreciate that you've continued to trust us with your regular 6-month replacements ever since.

It means a great deal to us when customers like you share their positive experiences. Your feedback about our reasonable pricing and fast delivery is exactly what we strive for with every order.

We look forward to continuing to serve you in the future and hope to remain your trusted source for fridge filters for many more years to come.

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

All good

All good, items came quickly.

14 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

I'm delighted to hear that your items arrived quickly! Thank you very much for taking the time to share your positive experience with us.

Your satisfaction is our top priority, and it's wonderful to know that we met your expectations with prompt delivery. We truly appreciate your business and hope to have the opportunity to serve you again in the future.

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Really helpful staff

Really helpful staff, made everything so easy for me. Quick delivery. Highly recommend.

3 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Hannah,

I'm delighted to hear that our staff provided such helpful service and made your experience easy! It's wonderful to know that your delivery was quick and met your expectations.

Thank you sincerely for taking the time to share this positive feedback with us. Comments like yours help us understand what we're doing right and motivate our team to maintain these high standards.

We would be thrilled to serve you again in the future.

All the best,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Great service

Great service
Lots of information about delivery
Quick delivery

1 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Brian,

Thank you very much for your wonderful review! I'm delighted to hear that you found our service informative and that your delivery arrived quickly. Your positive feedback is truly appreciated.

We strive to provide excellent service with clear communication about delivery details, and it's rewarding to know this met your expectations.

It would be our pleasure to serve you again in the future. If you have any other needs or questions, please don't hesitate to reach out.

Thank you again for your business and for taking the time to share your experience!

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Easy online order fast delivery good…

Easy online order fast delivery good product

6 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Richard,

Thank you very much for your positive review! We're delighted to hear that your ordering experience was easy, your delivery arrived quickly, and you were satisfied with the product quality.

Customer feedback like yours is incredibly valuable to us, and we're grateful you took the time to share your experience.

We hope to have the pleasure of serving you again soon.

All the best,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Excellent customer service

Good quality product, cheaper than in other places, and delivered fast as well.
Thank You

30 de abril de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

Thank you so much for your wonderful review! We're absolutely delighted to hear that you found our product to be of good quality, competitively priced, and quickly delivered. Your positive feedback means a great deal to us.

We strive to provide exceptional value across all aspects of our service, and it's truly rewarding to know we succeeded in meeting your expectations.

It would be our pleasure to serve you again in the future. Please don't hesitate to return whenever you need anything else - we look forward to the opportunity!

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Bosch filters great service & price

Good price for Bosch filters and great service arrived within a couple of days!

1 de mayo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

Thank you so much for your wonderful review! We're delighted to hear that you're satisfied with both the price of our Bosch filters and our quick delivery service. Getting your order to you within a couple of days is exactly the kind of efficiency we strive for.

Your feedback means a great deal to us, as we're constantly working to provide quality products at competitive prices along with reliable service.

We would be thrilled to serve you again in the future for any of your filtration needs. If there's anything else we can help you with, please don't hesitate to reach out.

Thank you again for choosing us and for taking the time to share your positive experience!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Samsung filter

I've used this co b4 original filter at a great price, quick delivery what more can I say, I ordered 1 last time but this time I ordered a pack of 3 for my Samsung fridge freezer

30 de abril de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Jamie,

Thank you very much for your positive feedback about our Samsung fridge freezer filters! We're delighted to hear you've had such a great experience with both the quality and price of our product, as well as our delivery service. It's wonderful that you've returned to order a pack of 3 filters after your initial purchase - your continued trust in our products means a lot to us.

We strive to provide reliable products at competitive prices with efficient delivery, and it's gratifying to know we've met your expectations.

We look forward to serving you again in the future for all your appliance filter needs. If you have any questions or need any assistance with your current or future purchases, please don't hesitate to reach out.

Thank you again for your business and support!

Best regards,
Brian
Filter Flair UK

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más