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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service from this company. One of my replacement filters was damaged which affected the taste of our water. After a few phone calls the guys sent replacement filters out very quickly an... Ver más

Valorada con 5 estrellas sobre 5

Absolutely five star service from Jordan, ordered two filter and the new one was leaking so Sunday afternoon panic sat in, emailed there service department and asked for help, Jordan sent a email and... Ver más

Valorada con 5 estrellas sobre 5

This company offers great personalised customer service, which is rare these days, and their replies are prompt. The product, an in-line filter for our shower, is brilliant and the water is instantly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been having lot of problems with Samsung filters not fitting because they had keys same part number for a later mode. Very responsive support team who picked the correct filter based on my photos.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de filtros de agua
  2. Empresa de tratamiento del agua
  3. Empresa depuradora de aguas
  4. Proveedor de equipos de ablandamiento de agua

Escrito por la empresa

Filter Flair is a UK water filtration specialist based in Salford, supplying genuine water filters and filtration systems to homes and businesses across the country since 2020. We stock genuine fridge water filters for Samsung, LG, Bosch and other leading brands, replacement cartridges for undersink and reverse osmosis systems, complete filtration systems for homes, and commercial equipment including Everpure filters and John Guest fittings for the coffee and hospitality trade. Everything we sell is the real thing. Counterfeit fridge filters are a genuine problem online, so we source directly from manufacturers and approved distributors, and we check compatibility carefully so you get the right filter for your exact fridge or system first time. We're a small team who know water filtration inside out. If you're not sure which filter fits your fridge model, what micron rating you need, or how to install a system, ask us. You'll get a straight answer from someone who knows the products, not a script. Our filters are trusted in thousands of UK homes, as well as by cafes, sports venues and visitor attractions across the country. Orders are picked and dispatched from our UK warehouse, and if anything isn't right, we'll sort it. Solutions, not excuses.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

585 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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4,8

Todas las opiniones

(585)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service and excellent water filter

This company offers great personalised customer service, which is rare these days, and their replies are prompt. The product, an in-line filter for our shower, is brilliant and the water is instantly soft, making a big difference to hair and skin, much more so than just a water softener. The filter lasts us approx 3 months with a full power shower head used by 2 adults and sometimes one child.

14 de febrero de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

Thank you so much for your wonderful review! We’re truly grateful for your kind words. It’s fantastic to hear that you’re enjoying the benefits of the in-line filter, and that it’s making a noticeable difference to your hair and skin. We're also thrilled to know that our customer service has made a positive impression—it’s something we really strive to offer.

We sincerely hope to have the pleasure of serving you again in the future! If you ever need anything else, don’t hesitate to reach out.

Thanks once again for choosing us!

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Excellent service

Fridge filter easy to locate on website, arrived promptly, well packaged

2 de abril de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

Thank you so much for your kind review! We're thrilled to hear that you had an easy experience finding the fridge filter on our website, and that it arrived quickly and in great condition. Your satisfaction means a lot to us.

We hope to have the pleasure of serving you again soon! Thanks again for choosing us.

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, arrived promptly

28 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Alison,

Thank you so much for your kind review! We're thrilled to hear that the ordering process was easy and that your order arrived promptly. Your feedback means a lot to us.

We truly hope to have the opportunity to serve you again in the future!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Speedy delivery made the process of…

Speedy delivery made the process of sourcing replacement parts easy and painless

28 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

Thank you so much for your kind review! We're thrilled to hear that the speedy delivery made sourcing your replacement parts easy and painless.

We truly appreciate your feedback and would love the opportunity to serve you again in the future. Please don't hesitate to reach out if you need anything else!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Excellent service and good product at…

Excellent service and good product at reasonable price.

3 de abril de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi John,

Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear you were happy with both our service and product. Your satisfaction means the world to us. We sincerely hope to have the pleasure of serving you again in the future!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Great Service

Our water filter has been difficult to source,
now I will look no further as held in stock, great service, product received well packaged and in perfect condition.
I would strongly recommend.

28 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

Thank you so much for your kind words and thoughtful review! We're truly grateful for your support and are so pleased to hear that you received your water filter in perfect condition. Knowing that we could make the process easier for you—and that our service met your expectations—means the world to us.

It was our pleasure to serve you, and we genuinely hope to have the opportunity to assist you again in the future. If there's ever anything more we can do, please don't hesitate to reach out!

Warmest regards,
Brian
Filter Flair UK

Valorada con 4 estrellas sobre 5

I just send email with fotos of model…

I just send email with fotos of model and part and after a day i have response. Easy because they send link 🔗 and you can buy direct original parts.so its was easy and faster.i recommend 💯 %

27 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Zafar,

Thank you so much for your kind review! We're truly grateful you took the time to share your experience. We're so glad to hear the process was easy and fast for you, and that our team could assist quickly with the right parts. Your recommendation means a lot to us! 💯

We hope to have the pleasure of serving you again in the future—please don’t hesitate to reach out if you ever need anything.

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Why go anywhere else

Speedy despatch of filters at a competitive price. What's not to like. Recommend.

25 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Mandy,

Thank you so much for your kind words and recommendation! We're truly grateful for your support and thrilled to hear you were happy with the speedy dispatch and pricing. It means a lot to us. We hope to have the pleasure of serving you again in the future—anytime you need us, we’ll be here!

Warmest thanks,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Very Pleased!

My order was sent quickly. It arrived in perfect condition, and was exactly as described. I am very pleased!

20 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi David,

Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear that your order arrived quickly and in perfect condition. It means a lot to us that you’re pleased with your purchase and the service you received.

We hope to have the pleasure of serving you again in the future—please don’t hesitate to reach out if there’s ever anything we can do for you!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Saved on a fridge freezer repair

This was a small order, which was quickly & efficiently picked and dispatched. The parts enabled me to repair the water and ice maker on an old fridge freezer at a very low cost.

20 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi John,

Thank you so much for your kind review! We're truly grateful you took the time to share your experience. We're especially glad to hear that the parts helped you repair your fridge freezer affordably—that's exactly the kind of outcome we love to hear about!

It was a pleasure to serve you, and we sincerely hope we have the opportunity to assist you again in the future. If there's ever anything you need, big or small, we're here to help!

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Everything was quick and seamless

Everything was quick and seamless

21 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Louise,

Thank you so much for your kind words! We're truly grateful you took the time to share your experience. We're thrilled to hear everything was quick and seamless—that's exactly what we aim for!

We hope to have the pleasure of serving you again in the future. If there's ever anything you need, please don't hesitate to reach out.

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Great product

Great product at an at an affordable price 👌

20 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Shawn,

Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear you’re happy with the product and its value. It means a lot to us!

We hope to have the pleasure of serving you again in the future—your satisfaction is what keeps us going.

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Found exact part needed and quick…

Found exact part needed and quick dispatch

14 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Chris,

Thank you so much for your kind words! We're thrilled to hear that you found exactly what you needed and that your order was dispatched quickly. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience.

We hope to have the pleasure of serving you again in the future—please don't hesitate to reach out if there's ever anything else you need!

Warm regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Honest pricing and excellent delivery

Honest pricing and excellent delivery. Filter Flair dispatched so quickly from the point of order. The order was packed well.

12 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Sean,

Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear that you were happy with our pricing, prompt dispatch, and careful packaging. Your satisfaction means the world to us.

We sincerely hope to have the pleasure of serving you again in the future. If there's ever anything you need, please don’t hesitate to reach out!

Warmest regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

After an initial hiccup where I ordered…

After an initial hiccup where I ordered something that should have been displayed as out of stock Filter Flair honoured the order anyway - keeping me informed throughout of the the order progress.

13 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Colin,

Thank you so much for your kind review! We’re truly grateful for your understanding and patience with the initial hiccup. It means the world to us that you appreciated our efforts to honor your order and keep you informed every step of the way.

We sincerely hope to have the pleasure of serving you again in the future!

Warm regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Water Filter

Information on order and despatch clear. Update from the post office of arrival date. Very straight forward.

6 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

Thank you so much for your kind review! We’re thrilled to hear that your experience with our order and dispatch process was clear and straightforward.

Your feedback truly means a lot to us. We sincerely hope to serve you again in the future!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Was delivered on time and pair filtersleased with…

Was delivered on time and pleased with the order many thanks

15 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi,

Thank you so much for your kind review! We're thrilled to hear that your order was delivered on time and that you're pleased with it.

Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to the opportunity to serve you again in the future!

Best Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Genuine

Happy with product and service

7 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Deborah,

Thank you so much for your kind words! We're thrilled to hear that you're happy with both the product and service. It truly means a lot to us.

We hope to have the pleasure of serving you again in the future!

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Great service

Great service. Really like that I've been able to set up a subscription as it ensures I've always got a replacement filter ready to use.

14 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Lynn,

Thank you so much for your kind words! We're thrilled to hear that our subscription service is working well for you and making sure you're always prepared with a fresh filter.

Your feedback means a lot to us, and we truly appreciate your support. We hope to have the pleasure of serving you again in the future!

Warm Regards,
Brian
Filter Flair UK

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, good price

10 de marzo de 2025
Opinión espontánea
Logotipo de Filter Flair

Respuesta de Filter Flair

Hi Sue,

Thank you so much for your kind words! We're truly grateful for your support and thrilled to hear you were happy with our service and pricing. It means a lot to us.

We hope to have the pleasure of serving you again in the future—please don't hesitate to reach out if there's anything you need!

Best Regards,
Brian
Filter Flair UK

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