Findmypast Opiniones 

390
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ex member having enjoyed better times ( violin playing in background), I've returned briefly while I reconsider. Delighted to see ' Hints '....an excellent shortcut method for comparison and po... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your site is truly wonderful! The ability to conduct searches spanning up to 20 years for births and more is impressive. Having access to both printed versions and original US & UK censuses is a featu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love the quick easy list of search results and that it is so easy to click onto the original record. Only thing I would change is the range of years being +/- I would much prefer 2 separate input... Ver más

Valorada con 1 estrellas sobre 5

Despite supplying you with infinite information your suggestions can be way off the mark. Not sure is it a case of using totally outdated algorithms or if it’s just a case of picking random similar na... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Genealogista

Escrito por la empresa

Findmypast is a family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

390 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(390)

42 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ease of using FMP

Ease of using FMP
New layout since last subscribed
Great records esp parish records

6 de junio de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Good Morning

Thank you for your feedback

We appreciate your comments, and are pleased our records have been useful in your research.

Kind Regards

Findmypast

Valorada con 3 estrellas sobre 5

Excellent but Expensive

The data available is very comprehensive and the site is easy to navigate however the subscription fee is too high for a pensioner like myself. I wouldn't hesitate to subscribe if the cost was considerably lower. I do understand why your cost is high but doesn't excuse the fact that fixed income clients are unable to afford the cost.

6 de junio de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hi Pat,

Thank you for your review of Find My Past.

I am sorry you are unhappy with our costs. We will certainly pass your feedback regarding pricing back to the team.

Kind Regards;
Findmypast

Valorada con 4 estrellas sobre 5

I'd love to be able to rate FMP 5…

I'd love to be able to rate FMP 5 stars, but you need more Irish records, including outmigration to North America.

8 de mayo de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hello Mary,

Thank you for your review of Findmypast.

We will pass on your feedback relating to Irish records on your behalf. I would note that a lot of Irish records were destroyed in a fire so this may explain why there isn't as many things to see at this time.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Really valuable resource

Really valuable resource for anyone looking to research family history. Easy to use and subscription/free trial is very transparent.

1 de mayo de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hello Sinead,

Thank you for your review of Findmypast.

We're happy to hear you have had success using Findmypast to further your research and wish you the best of luck uncovering new discoveries!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

I have found some amazing records…

I have found some amazing records online .

29 de abril de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hello Colin,

Thank you for your review of Findmypast.

We're happy to hear you have had success researching on Findmypast and wish you the best of luck uncovering more stories!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Good service

Good online service

26 de abril de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hello Liam,

Thank you for your review of Findmypast.

We're happy to hear you're enjoying the services on offer here at Findmypast and wish you the best of luck with your research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Great information available

Great information available and a very user friendly experience

2 de abril de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Good Morning

Thank you for your kind comments!

We really appreciate your feedback and are pleased you have found our site so easy to use

We wish you continued success in your searches on our site!

Kind Regards

Findmypast

Valorada con 3 estrellas sobre 5

Sometimes the details of

Sometimes the details of, for example, Births Deaths and Marriages fall short. No details of for instance the wife or the parents etc. These are available on other sites. Otherwise you are very good.

16 de marzo de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hello,
Thank you for your review of Findmypast.

We will pass on your feedback to our developers.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Valorada con 3 estrellas sobre 5

Not as great as I had hoped

Fairly good site but database before 1860s is poor.

23 de marzo de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Thank you for reviewing Findmypast.

We will pass on your feedback. If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

Actual records

I would preffer if you could produce actual pages from BDM lists instead a list of four or more people whom a person may have married or just the page and volumes numbers of the record

12 de marzo de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Good Afternoon

Thank you for your feedback

If you do require any assistance in searching records you are welcome to reach out to our support team who will be happy to assist!

https://www.findmypast.ie/help/contact

Kind Regards

Findmypast

Valorada con 1 estrellas sobre 5

I'm unimpressed

I'm unimpressed. The FindMyPast subscription that comes with the New York Genealogy & Biography membership is supposed to include UK resources but I'm giving prompts I don't have access to UK information. I'm just not finding any more information than I've found on Ancestry or other information I have.

16 de marzo de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hello Sue,

Thank you for your review of Findmypast.

We're sorry for the confusion here, the NYGB subscription doesn't provide full access to everything in Britain, for example the 1921 Census is only available on a Premium subscription.

If you have examples of records that you believe should be included in the sub but are having issues accessing these please reach out to support@findmypast.com via email and we can investigate further for you.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 3 estrellas sobre 5

Directed to the Subscription page when…

Directed to the Subscription page when clicking to view
Transcript or Image not every time! However, there I am told 'You are on the highest level' or words to that effect I do not understand. I have been put off using FindMyPast even though my subscription has 'till 24 June 2024.
Please advise.
Kind regards. Eileen

8 de marzo de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Thank you for reviewing Findmypast

We are sorry to hear of these issues.

One of our Customer Support Team will be in touch shortly.

Kind regards,
Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

Gives good hints

17 de febrero de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hello,

Thank you for your review of Findmypast.

We're happy to hear you have enjoyed using our hints and wish you the best of luck with your research!

As you continue to add information to your family tree we will attempt to get back in touch with extra hints to help you along on your journey.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 1 estrellas sobre 5

I have names and verified facts

I have names and verified facts. When I put in to check on Findmypast no results on this site.
I am disappointed

22 de febrero de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hello,

Thank you for your review of Findmypast.

We're sorry to hear you're having issues locating records on Findmypast.

Someone from the support team will be in touch today to reply to your contact directly.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

My favorite search engine

My favorite search engine.
I’ve found so many wonderful papers
Baptismal marriage and birth. I highly recommend find my past!

22 de enero de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Good Afternoon

Thank you for taking the time to rate us

We are pleased you have enjoyed our search options and our newspaper records!

We have forwarded along your comments as feedback

Kind Regards

Findmypast

Valorada con 3 estrellas sobre 5

???…

I DIDN'T DISLIKE ANYTHING,,I JUST DIDN'T FOLLOW UP ENOUGH !,,,OR MAYBE I COULDN'T FIND AN EASY WAY TO FOLLOW UP,(?)

17 de enero de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hi John,

Thank you for your review of Find My Past.

A member of our support will contact you to discuss this further.

Kind Regards;
Findmypast

Valorada con 5 estrellas sobre 5

Ex member having enjoyed better times (…

Ex member having enjoyed better times ( violin playing in background), I've returned briefly while I reconsider.
Delighted to see ' Hints '....an excellent shortcut method for comparison and possibly inclusion.
Interface is better designed and adds to the ease and pleasure.
Well done all.
Now how are you planning on tempting people in...many retired and on fixed income with years of rising bills and heating costs?
Thomas Henry Carson
Cornwall
Interested in Ireland ( Mayo, Kerry, Armagh and Belfast).

17 de enero de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Thank you for your review of Findmypast.
We will pass on your feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Easy to use system

Easy to use system, easy to create family tree etc.

14 de enero de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hello,

Thank you for your review of Findmypast.

We're happy to hear that you have had success building your family tree and wish you the best of luck with your research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 4 estrellas sobre 5

FindmyPast has a good selection of…

FindmyPast has a good selection of historical data. This is fairly easily accessible.

5 de enero de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Hello Flor,

Thank you for your review of Findmypast.

We're happy to hear you have had success diving into our historical records and wish you the best of luck with your research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Valorada con 5 estrellas sobre 5

Eureka!

I have always had success with what I am researching from Find My Past. It was the only site where I found that an ancestor had deserted from the army.

7 de enero de 2024
Logotipo de Findmypast

Respuesta de Findmypast

Thank you for your review of Findmypast.
We will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más