Lovely house in a very good location. Came to Hadlow while on a week veterinary placement and this house was just perfect for us - had everything we needed in the kitchen, beautiful bedrooms and a ful... Ver más
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Consulta las opiniones de los clientes
I could not rate the team at Finest Retreats more highly. Emma and Danielle are extremely friendly and professional and go above and beyond in the support they offer the cancer community via the chari... Ver más
Myself and 2 friends stayed at Heron Luxoury lodge in Bourn, Cambridge for 2 nights. We were celebrating our 40th Birthdays! This was a beautiful lodge and did feel luxourious. We stayed in June on a... Ver más
Our group of 12 recently stayed at ARC Padstow to celebrate a friend's 60th birthday. What a superb house for a large group, all enjoying a bedroom each and plenty of room if anybody needed private s... Ver más
Información sobre la empresa
Escrito por la empresa
Finest Retreats offers a full holiday letting service for owners of luxury UK holiday properties. We work hard to get you bookings and maintain your property as if it were our own.
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As usual superb
As usual superb, as I have been to belle house 8 or 9 times now I think that speaks for itself.
Pretty impressed with finest retreats
Pretty impressed with finest retreats. Cosagach falls cabin is absolutely unique. 5 stars
Finest Retreats have been wonderful in all respects!
Finest Retreats have been wonderful in supporting our charity in helping us provide unforgettable and memory making breaks in beautiful accommodation for people affected by cancer and cancer poverty.
Not only are the properties out of this world fantastic, they are detailed and caring and nothing is too much trouble.
I would highly recommend.
A wonderful team to work with
A wonderful team to work with. I’ve dealt with this company for 5 years and always received top notch service. They are quick to respond, friendly but professional, flexible, understanding and reliable.
After working with two other agents where I felt ignored, irrelevant and disregarded, finding and working with Finest Retreats was a blessing.
I’ve recommended them to several friends both to manage their holiday lets and to book a holiday through. I only recommend people and companies that I truly believe in.
No. I am not getting paid for this review! It’s how I genuinely feel.
Fabulous company which feels like a partnership to work with.
:D
Finest Retreats have been managing my…
Finest Retreats have been managing my property’Islip MIll House’ for 3 years and have been tremendous and very friendly and helpful, it’s also nice to see people enjoy their stay here too 😀
Poor communication, clueless and no integrity
I appreciate my requirements were maybe a little different compared to what the company are used to dealing with but the customer service element was shocking.
Before booking a property I had one specific question which after a number of emails and two phone calls over the course of a week, my partner finally got a response. Thankfully the property did not get booked up in the time it took for them to get back to us.
I can't quite decide if it is poorly ran or if the company doesn't care. It seems like they have a large portfolio of mostly very well presented properties but fail to keep track of and have no personable element to the properties they manage. You may have to spell the property name out to them if you try to arrange a booking.
Unfortunately my booking was cancelled 11 days before arrival. I was told this was by the property owner as "it won't be ready". This of course left me with very little time to find an alternative and I knew I would have to pay a premium for a late booking. I was assured I would be sent alternative properties to look at later that day only to receive a phone call to tell me it wouldn't be until the day after. I appreciate the heads up but total honesty from the beginning would have been appreciated. Despite the fact I wasn't going to book with the company after this, I explored the alternatives. I mentioned that I believed I am owed some sort of discount if I was to book, I was told that it's at the property owners discretion. In this case I feel that the company themselves should have footed the discount as I am sure that when my booking was cancelled they would have charged the property owner some sort of penalty. It should not be down to an alternative property owner to "pay" for something that did not involve them.
I read some previous reviews about the company and most of them seem good with the odd one mentioning customer service and response times. Unfortunately for me I was on the receiving end of a negative experience with that and overall with the company. I will endeavour to never use finest retreats for this but also for the fact that when I am parting with £4000 I think the service does not demand the premium price.
Superb accomodation
Had a fantastic stay in Lower School Cottages (Minehead). The home was spotless, comfortable, well equipped, tucked away in a quiet street but walking distance to local amenities. There were also lots of thoughtful little extras like special tea/coffee and mini toiletries. We felt really at home and didn’t want to leave. Will definitely be using finest retreats for future getaways
“Enjoyable location, though stay did not meet expectations”
We stayed at Westcote Cottage for 5 nights as part of a birthday break. The location itself is lovely, and the property has clear potential; however, our experience did not fully meet expectations.
During our stay, we encountered a number of issues relating to maintenance, cleanliness, and the general condition of the property, which impacted our overall comfort.
That said, we did raise these issues following our stay, and the company reviewed our concerns and worked with us to reach a resolution. We appreciate that this was ultimately handled and acknowledged.
Overall, while the location is a strong point, there are areas where the property would benefit from improvement to better reflect the standard advertised. We hope this feedback is taken on board for future guests.
Perfect little hideaway in Whitby
Perfect little hideaway in Whitby. Great location and the hosts couldn’t have been more welcoming and helpful.
Had a wonderful stay in St Ives with…
Had a wonderful stay in St Ives with great accommodation at reasonable prices giving great value! Great communication regarding the stay and all was as described when booked!
Little Roost is a perfect getaway
Little Roost is a perfect getaway, nice and quiet and very well equipped and a lovely roof terrace. I will definitely be staying there again and would highly recommend Little Roost
We recently rented a house in Stoke…
We recently rented a house in Stoke Gabriel and found the property clean well maintained and accurately described. Would definitely recommend
The room was spot on
The room was spot on everything we needed and well communicated
Excellent Cusomer Service.
Company was responsive when I asked questions about accessability of the accommodation and went the extra yard to get relevant answers. The holiday and rental were lovely
Very comfortable apartment in Whitby
We booked an apartment in Whitby at the end of February to celebrate my wife's birthday. It was very comfortable, warm, well equipped and with good quality, comfortable furniture and bed. Communication was excellent and easy. The video on the key lock was helpful, and what3words made it easy to find, although I didn't spot the entrance was up the alley first time as I was concentrating on the single road and parked cars! But the location is good, quiet and very convenient.
School Friends Reunion - Coedylan
This was our second visit to Y LLe Hapus in Tenby and you cannot fault the facilities and the location, everything in the apartment is what is needed for a nice relaxing few days away.
We stayed at Dart Retreat in Totnes and…
We stayed at Dart Retreat in Totnes and cannot sing its praises enough
JUST TOTALLY STUNNING
Didn’t want to leave. Will definitely be returning
Well equipped and thoughtful touches
Very responsive host. Home was in a great condition and was well equipped with everything we could possibly need. There were thoughtful touches such as cookies in the biscuit tin, milk in the fridge and games in the cupboard.
A lovely place to stay near Matlock
Rough Close Farm Cottage was home from home for us. It was fully equipped for our needs and we were able to relax and unwind in very comfortable surroundings. We loved the log fire and the bath was a real treat! We were able to take walks from the doorstep and enjoy the views and wildlife of the local area. We highly recommend this accommodation.
Stopped at adventure house Whitby in…
Stopped at adventure house Whitby in feb 26 with friends
This was our second visit to the property & it did not disappoint luxurious fixtures & fittings well presented house free parking & a fantastic welcome basket would highly recommend very close to the town & all amenities
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