Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely house in a very good location. Came to Hadlow while on a week veterinary placement and this house was just perfect for us - had everything we needed in the kitchen, beautiful bedrooms and a ful... Ver más

Valorada con 5 estrellas sobre 5

I could not rate the team at Finest Retreats more highly. Emma and Danielle are extremely friendly and professional and go above and beyond in the support they offer the cancer community via the chari... Ver más

Valorada con 5 estrellas sobre 5

Myself and 2 friends stayed at Heron Luxoury lodge in Bourn, Cambridge for 2 nights. We were celebrating our 40th Birthdays! This was a beautiful lodge and did feel luxourious. We stayed in June on a... Ver más

Valorada con 5 estrellas sobre 5

Our group of 12 recently stayed at ARC Padstow to celebrate a friend's 60th birthday. What a superb house for a large group, all enjoying a bedroom each and plenty of room if anybody needed private s... Ver más

Información sobre la empresa

  1. Agencia de alquiler de casas para vacaciones

Escrito por la empresa

Finest Retreats offers a full holiday letting service for owners of luxury UK holiday properties. We work hard to get you bookings and maintain your property as if it were our own.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

953 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(953)

255 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Finest Retreats have been wonderful in all respects!

Finest Retreats have been wonderful in supporting our charity in helping us provide unforgettable and memory making breaks in beautiful accommodation for people affected by cancer and cancer poverty.
Not only are the properties out of this world fantastic, they are detailed and caring and nothing is too much trouble.
I would highly recommend.

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A wonderful team to work with

A wonderful team to work with. I’ve dealt with this company for 5 years and always received top notch service. They are quick to respond, friendly but professional, flexible, understanding and reliable.

After working with two other agents where I felt ignored, irrelevant and disregarded, finding and working with Finest Retreats was a blessing.

I’ve recommended them to several friends both to manage their holiday lets and to book a holiday through. I only recommend people and companies that I truly believe in.

No. I am not getting paid for this review! It’s how I genuinely feel.

Fabulous company which feels like a partnership to work with.
:D

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor communication, clueless and no integrity

I appreciate my requirements were maybe a little different compared to what the company are used to dealing with but the customer service element was shocking.

Before booking a property I had one specific question which after a number of emails and two phone calls over the course of a week, my partner finally got a response. Thankfully the property did not get booked up in the time it took for them to get back to us.

I can't quite decide if it is poorly ran or if the company doesn't care. It seems like they have a large portfolio of mostly very well presented properties but fail to keep track of and have no personable element to the properties they manage. You may have to spell the property name out to them if you try to arrange a booking.

Unfortunately my booking was cancelled 11 days before arrival. I was told this was by the property owner as "it won't be ready". This of course left me with very little time to find an alternative and I knew I would have to pay a premium for a late booking. I was assured I would be sent alternative properties to look at later that day only to receive a phone call to tell me it wouldn't be until the day after. I appreciate the heads up but total honesty from the beginning would have been appreciated. Despite the fact I wasn't going to book with the company after this, I explored the alternatives. I mentioned that I believed I am owed some sort of discount if I was to book, I was told that it's at the property owners discretion. In this case I feel that the company themselves should have footed the discount as I am sure that when my booking was cancelled they would have charged the property owner some sort of penalty. It should not be down to an alternative property owner to "pay" for something that did not involve them.

I read some previous reviews about the company and most of them seem good with the odd one mentioning customer service and response times. Unfortunately for me I was on the receiving end of a negative experience with that and overall with the company. I will endeavour to never use finest retreats for this but also for the fact that when I am parting with £4000 I think the service does not demand the premium price.

18 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb accomodation

Had a fantastic stay in Lower School Cottages (Minehead). The home was spotless, comfortable, well equipped, tucked away in a quiet street but walking distance to local amenities. There were also lots of thoughtful little extras like special tea/coffee and mini toiletries. We felt really at home and didn’t want to leave. Will definitely be using finest retreats for future getaways

3 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

“Enjoyable location, though stay did not meet expectations”

We stayed at Westcote Cottage for 5 nights as part of a birthday break. The location itself is lovely, and the property has clear potential; however, our experience did not fully meet expectations.

During our stay, we encountered a number of issues relating to maintenance, cleanliness, and the general condition of the property, which impacted our overall comfort.

That said, we did raise these issues following our stay, and the company reviewed our concerns and worked with us to reach a resolution. We appreciate that this was ultimately handled and acknowledged.

Overall, while the location is a strong point, there are areas where the property would benefit from improvement to better reflect the standard advertised. We hope this feedback is taken on board for future guests.

2 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Cusomer Service.

Company was responsive when I asked questions about accessability of the accommodation and went the extra yard to get relevant answers. The holiday and rental were lovely

21 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very comfortable apartment in Whitby

We booked an apartment in Whitby at the end of February to celebrate my wife's birthday. It was very comfortable, warm, well equipped and with good quality, comfortable furniture and bed. Communication was excellent and easy. The video on the key lock was helpful, and what3words made it easy to find, although I didn't spot the entrance was up the alley first time as I was concentrating on the single road and parked cars! But the location is good, quiet and very convenient.

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

School Friends Reunion - Coedylan

This was our second visit to Y LLe Hapus in Tenby and you cannot fault the facilities and the location, everything in the apartment is what is needed for a nice relaxing few days away.

20 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well equipped and thoughtful touches

Very responsive host. Home was in a great condition and was well equipped with everything we could possibly need. There were thoughtful touches such as cookies in the biscuit tin, milk in the fridge and games in the cupboard.

14 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A lovely place to stay near Matlock

Rough Close Farm Cottage was home from home for us. It was fully equipped for our needs and we were able to relax and unwind in very comfortable surroundings. We loved the log fire and the bath was a real treat! We were able to take walks from the doorstep and enjoy the views and wildlife of the local area. We highly recommend this accommodation.

4 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stopped at adventure house Whitby in…

Stopped at adventure house Whitby in feb 26 with friends
This was our second visit to the property & it did not disappoint luxurious fixtures & fittings well presented house free parking & a fantastic welcome basket would highly recommend very close to the town & all amenities

21 de febrero de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más