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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sono appena arrivata all'aeroporto di Capidichino senza attendere .. il servizio è stato veloce ed Il Signor Carlo gentile ed educato come sempre. Una vostra cliente affezionata che vi sceglie se... Ver más

Valorada con 1 estrellas sobre 5

Utter disgusting service. Avoid at all costs. Charged £60 when had paid for parking after a machine that was off-line then came back on-line. Sent copy of payment and it meant nothing. Next will be t... Ver más

Valorada con 1 estrellas sobre 5

WARNING: This provider is untrustworthy / ATTENZIONE TRUFFA! They question you, and then—taking advantage of the fact that you are a tourist unfamiliar with the area (or don't speak the language well)... Ver más

Valorada con 5 estrellas sobre 5

Questo è il secondo anno che lasciamo la macchina per un mese accoglienza eccezionale.. ragazzi bravissimi in particolare CARLO ragazzo bravo gentile educato e puntuale ... Lo consiglio .

Información sobre la empresa

  1. Parking
  2. Garage de estacionamiento
  3. Servicio de aparcacoches

Información proporcionada por diversas fuentes externas

First Parking utilise cutting edge technology to provide highly innovative, effective and reliable parking management solutions.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

219 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Disgraceful attitude

This company operates at Southend Hospital Essex, my daughter rushed to the hospital on Saturday morning 18th June as my son had been admitted with suspected stroke/bleed on the brain. The ticket was out of order so she just rushed in. Upon leaving several hours later she had been issued with a ticket. We appealed and explained the situation, the response we got was "we should have found another machine". What scumbags, so uncaring, us not knowing what was happening. I only hope these scumbags never have any distressing news like this.

23 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bunch of scum bags. Excessive fines

Parking fine for expired parking ticket in Newcastle city centre busy multi storey - £25

First Parking fine for expired ticket in a field that's 80% empty in Lancaster - £45

Scum bags charging excessive amounts on private land simply because they can. I was in the wrong for an expired ticket (not disputing that) but the amount charged is just offensive. Absolute scum bag organisation just mugging people in broad daylight.

15 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

My uni needs to get rid...

I can't wait for our uni (Keele) to get rid of First Parking because so many students have issues... I have a day where I have 6hrs of back to back lectures with no breaks meaning I can't move my car after reaching the 4hr maximum booking slot (which is another issue all in itself). There's another car park run by them on the other end of campus which if I moved would make me almost 20 minutes late for my lecture... I thought if I paid for the 2 last hours I needed anyways without moving my car, they'd have mercy, I've done it once or twice before but at a different time, this time I got fooled, got back to my wonderful £40 fine (subject to increase). Tried to appeal it and good met with an attitude acting as if I was an idiot and I was try to mug them over, when I'm just trying to work for my degree... now I have to rely on money from my parents to pay it off because I don't have a great enough income to do it myself...

15 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Totally unprofessional!

Totally unprofessional!
I parked in a bay that had no signs/road markings for a hospital appointment & received a ticket. I appealed such ticket with evidential photographs but didn’t hear anything until I got a letter from their debt collector who informs me that they rejected my appeal… without even telling me so how’s this legal??
You cannot speak to anyone within your company so have to rely on email but again your customer service team are not very helpful at this either.
The stress you cause is totally uncalled for

7 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

First parking taking NHS staff to court !!!

What a company!!! Effectively taking an NHS nurse to court for a pcn despite having a permit to park at the hospital. All evidence provided showed a PCN on windscreen that was then removed again after photo taken. Dcbl then get involved and add 80/100 quid extra then lie claiming they have made and admin error and reduce it by 20 quid. Dont reply to the evidence provided ( ie permit and proof of payments made) then issue court proceedings in the hope they can then win by default ( keeper not defending). Add interest for the period they took to reply ( two years) to letter before claim. Taking a Nurse all the way to court which is gonna cost them more than they will actually win if they do win . They even have to pay more out before the hearing WHY!!!

During the pandemic they were issuing tickets to NHS staff for non payment despite the fact the government and ordered free parking at all NHS hospital during lockdown Same people probably out clapping for NHS during pandemic!!!!!!!!!.

22 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking customer service and communications

Poor accessibility, dismissive communications, contradictory information provided. This company's primary function is to act as a additional tax to underpaid public sector workers parking at their place of work. I was reassured that my car was parked in an acceptable location to then find a ticket when I returned. If you apply for an independent appeal you are then unable to apply for a reduced ticket rate in a clear attempt to bully plaintiffs into paying without independent, unbiased review.

17 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

All the reviews seem accurate

All the reviews seem accurate, a total bunch of w**k**s, who take no responsibility, or give anyone the chance to discuss First Parking policy of fleecing whoever happens across their path.
Clearly these reviews are just rant outlets for their victims, because First Parking just continue to rob people with explanation or justification

15 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

They are fraud and unfair

They are fraud and unfair. Money sucking business. My permit fell off from the screen and they give me a ticket.

They don't use a scanner to scan which cars have a permit! But what's the point of all of these reviews- no one cares. They keep doing what they do!

3 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

City Hospital< Nottingham…

The warning signs at the City Hospital n Nottingham have had a strip stuck on them with regard to parking on grass & landscaped areas. These are recent additions that people should be aware of.

13 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Firstparking

They are criminals as they went so far as to tamper and manipulate the images they took of my car window screen. They tampered with the image by changing the all day permit the hospital gave me ,then also took a photo of a parking charge notice they placed on my screen and then removed! As it was never there when I got to my car. I contacted the hospital and apparently this is what they have also experienced with this company. luckily they still had a record of the all day ticket they gave me on that day.
Firstparking is unlawful and needs to be investigated.

6 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ticket was paid in full

Ticket was paid in full, rejected appeal and is blackmailing to charge increased £80 if raise appeal with POPLA. Sent evidence of bank statement but still rejected the appeal. It's a con company and is desparate to charge people.

22 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Get fined for parking in a park

Get fined for parking in a park, in a corner, far from the crowd and away from unauthorised parking zones. Their agent considered I was obstructing the main road. Really? Apart from a squirrel, I am not sure who needs to access a tree in a corner of a wide park. This is what I call abuse of power and the fines they isse should be review by our Council.

23 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

First Parking LLP - £170 Charge For Our Van Breaking Down

First Parking LLP are attempting to charge me £170.00 for being unable to drive a vehicle due to it breaking down. On 7th March 2021 we were making several Food Deliveries in St George Wharf, Vauxhall, London. The thing is you are only given 5 minutes to make a delivery (we had more than one that day) and each address is never easy to locate if not familiar with this residential area. I timed my stay as the driver was waiting for my partner to make each drop/delivery. So when time was approaching 5 minutes I attempted to fire up the Van's ignition only to get no response from the vehicle. "Hell... no, not now" is all I can remember saying. We eventually got a couple of our guys who work together at the same company as us and they purchased jumpers for the restarted engine.
My thing is First Parking LLP must have witnessed what happened. They are happy to show our van parked with me inside it waiting but what of the Images when our van was being jump started. We couldn't have planned to break down. Jokers. We shall see where this goes.

2 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Trolling company

Trolling company. I got permit at City Hopital. 2 parkings at the time has been under construction there is no parking spaces. I am getting urgent calls quite often and parking charges too. It’s distressing. Everyday I drive to work I have an anxiety. There are plenty of space that could be use as parking.

13 de mayo de 2021
Opinión espontánea

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