Fix Auto UK - Fix Auto Portsmouth Opiniones 

152
TrustScore: 4.5 sobre 5

4,6

11 Ackworth Road, PO3 5NS Portsmouth, Hampshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a really good experience with fix auto portsmouth. The staff were all lovely to talk to and really helpful. The communication was excellent. I knew what was happening from start to finish. They... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Did an amazing job at fixing my car after I stupidly reversed into a wall, estimate was 4-6 weeks due to parts but I was over the moon when I got my car back after a week and it looks brand new again.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really delighted with the repairs carried out to our vehicle. High quality workmanship, kept us informed about the progress with full honesty and did exactly what they said needed doing with no hi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From start to finish I cannot fault them. The service was really good, my car came in on Tuesday 3rd Jan 23 and collected it today (Thursday). It was done very efficiently, and the work that was done... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de reparación de automóviles
  2. Taller de chapa y pintura
  3. Servicio de chapa y pintura
  4. Mantenimiento y reparación de automóviles
  5. Servicio de automóvil

Sobre Fix Auto UK - Fix Auto Portsmouth

Escrito por la empresa

Fix Auto UK – We're With You Every Step of the Way

When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.

Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.

Why Our Customers Trust Us

⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.

🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.

📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.

🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.

🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.

How It Works:

From the moment you walk through our doors, we take care of everything.

  1. Assess:
    Our specialists assess your vehicle quickly and explain exactly what needs to be done.
  2. Repair:
    Our certified teams get to work using industry-leading techniques and equipment.
  3. Return:
    We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.

Real People. Real Results.

Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.

Fix Auto UK. Your car. Your safety. Our promise.

Keeping You Driving Forward

Escrito por la empresa

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Información de contacto

  • 11 Ackworth Road, PO3 5NS, Portsmouth, Hampshire, Reino Unido

  • 02392 662756

4,6

Excelente

TrustScore: 4.5 sobre 5

152 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(152)

5407 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service and really helpful

Great service and really helpful, even collected/returned car to a more convenient location to fit around my working day.

8 de octubre de 2024
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

Thank you for your kind words. We're glad you found our service helpful and appreciate you taking the time to leave a review.

Valorada con 5 estrellas sobre 5

I was very pleased with the repair and…

I was very pleased with the repair and service

3 de octubre de 2024
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

Thank you for your kind words and 5-star rating! We're delighted to hear you were pleased with the repair and service.

Valorada con 5 estrellas sobre 5

Great communication

Great communication, friendly staff, great job

2 de octubre de 2024
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

Thank you for your kind words! We're delighted to hear you had a positive experience with our team. We strive to provide excellent communication and service, and we appreciate your feedback.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Can't recommend highly enough!

27 de septiembre de 2024
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

We appreciate your kind words and are thrilled to hear you had a positive experience.

Valorada con 5 estrellas sobre 5

A remarkably good experience

A remarkably good experience. This company offered me a combination of efficiency and courtesy throughout. Every person that I spoke to at Fix Auto Portsmouth treated me with respect and also kindness. I felt that they went the extra mile in order to ensure
that I was satisfied.

26 de septiembre de 2024
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

We are so glad to hear you had such a positive experience. We strive to provide our customers with the best possible service, and it's rewarding to know we achieved that for you. We will share your kind words with our team.

Valorada con 5 estrellas sobre 5

Great experience

Great experience! From the outset this company demonstrated excellent customer service. They were happy to explain the process involved in the repairs. Easy to upload images of damages to be repaired. Arrangements were made for my convenience.
Very pleased with the completed works.
Thank you

6 de septiembre de 2024
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

Thank you for taking the time to share your positive experience. We're delighted to hear that you found our customer service, repair process, and communication to be excellent. We appreciate your kind words and are glad you are pleased with the completed work.

Valorada con 5 estrellas sobre 5

Car Repairs

The company provided a friendly efficient service in the way they handled our car repairs.

5 de septiembre de 2024
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

Thank you for your kind words. We are delighted to hear that you were happy with our service. We appreciate you taking the time to share your positive experience.

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. We were a third party having some damage repaired. FixAuto picked up our car and dropped it back to us, they kept us updated the whole way. Couldn’t recommend more, especially Ruth, thank you so much for your fantastic customer service and help!

24 de julio de 2024
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

thank you for your review, these comments are the reason we take so much pride in what we do. thanks again.

Valorada con 5 estrellas sobre 5

Absolute legend today really helped me…

Absolute legend today really helped me out of a sticky situation in Bognor Regis yesterday, (11/01/2024) sorry I forgot the guys name, but I cannot thank him enough for his help.

11 de enero de 2024
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

hi,
no problem, only glad to help

Valorada con 5 estrellas sobre 5

Would recommend

Repairs completed perfectly and the admin staff were brilliant

27 de octubre de 2023
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

hello, this is always good to hear and they will be very pleased.
thank you

Valorada con 3 estrellas sobre 5

Over 5 months to repair my Honda HF72 SUX

Finally I have recieved my Honda Jazz back on 28th of July after it was recieved at the Bournemouth branch of Fix-Auto on the 20th of February. The front end repair took over 5 months to be completed. Communication from Fix-Auto was very poor for the first several months with the small amount of information provided being mostly misleading and incorrect. However, in early July I made contact with Chris Clemens who was very helpful and explained
to me the problems involved with the repair and
the reasons for the long delay. This was much appreciated. The repair work looks to be of an excellent standard and the car looks like brand new.

28 de julio de 2023
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

hello there
yes this one really did hit the record books, we had to wait months for parts to come from japan and we certainly didn't do the best job of keeping you informed of the situation for which we sincerely apologise, however we are extremely happy to hear that ultimately you received a good outcome and are happy with the repairs. thank you for your review and please get in touch if you have any need to.

Valorada con 1 estrellas sobre 5

Rude time wasters

After messing me around for a week and ringing them everyday trying to get them to take car for a repair they have now refused based on not having capacity. Incredibly rude woman lying on the phone that they only heard from me today when they sent me messages last week saying they were arranging repairs and have been in contact everyday. Not one apology. Might be treated better if you are paying but it seems if you are going through insurance as a no fault claim this company will leave you waiting, drag it out and then drop you. Now have to start the process all over again. If you want a car actually repaired go elsewhere. If you like your time being wasted this is the company for you.

26 de julio de 2023
Opinión espontánea
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

hi there, your review seems to have come though anonymously and your name does not come up on our system, i would be grateful if you can let me know more information on this so i can check it, otherwise please remove the post as this could have been for someone else and is unfairly affecting us

Valorada con 4 estrellas sobre 5

Fast turnaround on my vehicle repair…

Fast turnaround on my vehicle repair and a quality bodywork job. Also provided me with a decent if not very new loan vehicle that I could use for my work.
Would use them again but after two repairs in a year hope I don't need to.

28 de junio de 2023
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

hi, thank you for the review, should you need a third repair i hope we can reach 5 stars, thanks again

Valorada con 5 estrellas sobre 5

this service was quick and efficient

this service was quick and efficient, the phone staff and delivery staff had excellent customer service skills. The quality of the work is outstanding there is no evidence that there was ever damage to the car.

29 de junio de 2023
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

hi, this is what we like to hear, thank you for the review

Valorada con 5 estrellas sobre 5

Great job

Great job, good as new

18 de junio de 2023
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Respuesta de Fix Auto UK - Fix Auto Portsmouth

thank you, glad to help

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