Excellent experience from start to finish. My Tesla has been repaired exceptionally well and you wouldn’t even know it’s been repaired. I was updated all along the way. Very happy with the service and... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónPortland Road, Longton, ST3 1EW Stoke-on-Trent, Staffordshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
The service from start to finish was excellent. I had my car picked up from my home on 26th November 2022 and placed in a queue to be repaired. I was given regular updates by Nicky and Phil. The re... Ver más
La empresa ha respondido
Amazing customer service! Couldn’t do enough to help me out especially being a female who doesn’t have a clue with cars 😂 lovely front of house staff and amazing mechanics getting everything fixed to... Ver más
La empresa ha respondido
Great company to deal with, brilliant communication from arranging pick-up to the home delivery. No signs of any kind of repairs and delivered clean and shiny. After overnight software update problem... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de reparación de automóviles
- Taller de chapa y pintura
- Servicio de chapa y pintura
- Mantenimiento y reparación de automóviles
- Servicio de automóvil
Sobre Fix Auto UK - Fix Auto Stoke-on-Trent
Escrito por la empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito por la empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Información de contacto
Portland Road, Longton, ST3 1EW, Stoke-on-Trent, Staffordshire, Reino Unido
- 01782 315242
4,8
Excelente
258 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent work and communication skills…
Excellent work and communication skills while my vehicle was being fixed.
Highly recommend
20 de diciembre de 2025
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Shannon and we would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on your lovely comments to the rest of the team. Have a great day!
From dropping the vehicle off to…
From dropping the vehicle off to picking it up they kept me updated everything was 5star nothing to do with service just wish they had a coffee machine in reception
20 de diciembre de 2025
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Thomas. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review along with your kind words, to the rest of the team. Have a great day!
Excellent customer service and repairs.
Excellent customer service and repairs.
1st class service all round
16 de diciembre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Simon. We would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the good review and your kind words to the rest of the team. Have a great day!
Friendly staff
Friendly staff, gave options on how to best to repair car. Booked in easily, great communication via phone and WhatsApp. Accommodating in allowing me to bring car in the night before. Surprise when I collected car as it had been valeted inside and out
9 de diciembre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon. We would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Staff were friendly and helpful
Staff were friendly and helpful, repair was booked in fast, the work was carried out quickly and the repair and replacement door was done to a high standard, with no evidence that someone had reversed into me,
Would highly recommend 10/10
17 de noviembre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Jason. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review and your kind words to the rest of the team. Have a great day!
Excellent repair company
From the start to the finish my experience was nothing short of fabulous. My repair was done brilliantly and that’s all what clients want - communication, honesty and a good job which was exactly what I got.
10 de noviembre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Maxine, We really appreciate you taking the time to provide us with your feed back and so pleased that everything went smoothly. We're glad to hear you had a great experience and will pass on your kind words to the rest of the team. Have a great day!
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Cordelia and we would like to thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Regular updates with both phone calls…
Regular updates with both phone calls and e-mails
Repairs were excellent too!
25 de noviembre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Sandra and we thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on your kind words to the rest of the team. Have a great day!
The whole process was very quick and…
The whole process was very quick and easy! Had my damages fixed within the same week and it all went very smoothly :)
20 de noviembre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Anouska and thank you so much for taking the time to leave us a review. We very much appreciate your feedback which is important to us and thank you for you kind words which we will pass on to the rest of the team. Have a great day!
Five star service!!
Five star service!!! So helpful and always answered a question!! Can't recommend them enough.
14 de noviembre de 2025
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Josh. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and appreciate your feedback. We will pass on your lovely comments to the rest of the team. Have a great day!
Perfect experience
The staff were really friendly and kept well informed at every stage. They sorted my rental vehicle and arranged its return too. My car was returned spotless clean on the inside and out which was a lovely touch. Really good experience with them all round. Shout out to Clare & Judith.
12 de noviembre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Jack and thank you for taking the time to leave us a review. We're glad to hear you had a great experience, we will pass on the good review to the rest of the team. Have a great day!
5* service
Second time using M&M, this time it was through insurance. Such an easy process, everything was explained throughly in person to my partner and on the phone to myself. All the staff we spoke to were very friendly and professional, and kept us in the loop the entire time.
The process of the car going in to be fixed and it being back at home again, like new, was as little as 2 weeks.
Won't hesitate to use again, thank you.
14 de noviembre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Hannah. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review along with your very kind words, to the rest of the team. Have a great day!
Ecxcellent service
Ecxcellent service
Fixed the auto-provided courtesy car and did a very good paint repair on my vehicle. It was part of an insurance claim. I have added some extra paint work (minor scratchers on other side of the car )for a very reasonable price . The only negative to say is that the work took more than a week, even though the initial time frame was 5 days. As they have provided a courtesy car, it wasn't a major issue.
14 de noviembre de 2025
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and were happy with our service and the repairs carried out to your vehicle. We will pass on the good review to the rest of the team. Have a great day!
Great Customer Experience
The staff were really understanding, friendly and really helpful. In fact every member of staff I interacted with were fantastic and kept me updated on the progress of the repair. The repair work done on my car is to a brilliant standard (I can't see where the damage was), and the work looks as good as when I had the car from new. Thank you to the whole team at M&M for getting me back on the road.
13 de noviembre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and you were pleased with our service and repairs that were carried out to your vehicle. We will pass on the good review to the rest of the team. Have a great day!
Excellent customer service
Excellent customer service, always keeping you updated on how the repair is progressing
21 de octubre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Peter. We really appreciate you taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Great company to deal with
Great company to deal with, brilliant communication from arranging pick-up to the home delivery. No signs of any kind of repairs and delivered clean and shiny. After overnight software update problem with window showed up but managed to calibrate and don't need to go back with complain(not everyone could).
7 de noviembre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning, and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and everything is sorted for you. We will pass on the good review and your kind words to the rest of the team. Have a great day!
First class service from start to…
First class service from start to finish, kept me informed every step of the way , even though I lived in Manchester delivering my vehicle without a question after the repair. Thanks again 🙏
8 de noviembre de 2025
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Gary and we thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Very well organised and did exactly…
Very well organised and did exactly what they said they would do.
30 de octubre de 2025
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Jon and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and we will share your lovely feedback with the rest of the team. Have a great day!
Professional customer service
Professional customer service from all staff especially from Claire who I spoke with several times. This is the first time using this company. I'm always skeptical, as a female, about using car garages but i felt at ease from start to finish. I will be using M & M Vehicle repair in the future. Thank you
29 de octubre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Michelle and thank you so much for taking the time to leave us a review. We are glad you had a great experience and felt comfortable with us and will pass on your very kind words to Clare and the rest of the team. Have a great day!
Superb from start to finish
Really impressive service. Car collected and delivered back to my home. I was kept up to date throughout the repairs and really couldn’t have asked for more!
28 de octubre de 2025
Opinión espontánea
Respuesta de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Alex. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
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