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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

5* service, wish i had found this company sooner. Always quick to respond by email very informative so so easy to use. I sent my headphones off, they were fixed and back in a few days working perfectl... Ver más

Valorada con 5 estrellas sobre 5

great service no hassle posted off and returned in a couple of days all working ok, thanks a lot if i needed anything done again i would use this company again

Valorada con 5 estrellas sobre 5

Headphone cushions were excellent. The new cooling gel cushions improved comfort and noise cancelling. They are a bit warm on the ears still, probably due to the seal and being a bit more snug than th... Ver más

Valorada con 5 estrellas sobre 5

My experience with Fixheadphones.co.uk was great. I ordered a new pair of ear pads for my Skullcandy Crusher Evo headset as the leather was really flaking off the pads after 5 years of having them. Th... Ver más

Información sobre la empresa

  1. Servicio de reparación de equipos audiovisuales
  2. también en la categoría
  3. Servicio de reparación electrónica
  4. Taller de reparación eléctrica

Escrito por la empresa

Fix Headphones is the UK’s premier audio repair and refurbishment specialist. Whether you need an expert mail in repair service or premium replacement parts for a DIY fix, we restore your favourite headphones to peak condition. You can also sell your old pair or trade up to one of our pristine refurbished models. Every repair is backed by a 6 month warranty with a rapid 1 - 5 day turnaround, our refurbished headphones include a 12 month warranty, and part orders come with 30 day hassle free returns. We specialise in extensive, component level repairs for Beats headphones including hinge rebuilds, snapped headbands, internal wiring, and power issues. For Bose and Sony, we provide professional headband and ear cushion replacements, alongside replacement ear pads for all other major headphone brands.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

652 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(652)

84 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Top notch service

I have used this service twice now and both times I have had quick and prompt responses with excellent repair services. Would highly recommend 👍

20 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient and great service

Quick responses to enquiries and order being made. Quick turnaround of headphones and kept up to date at all stages.

Thought my barely used Beats headphones were done for (one ear was not working) but they're fixed and as good as new. Great to keep them going and this option is cheaper than a new set!!

Highly recommend!

12 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience , 10/10 customer service , quick turnover time and response time to all my questions/ concerns.

I would definitely recommend this service, thank you Louis !

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

HeadPhones fixed

I sent my Beats to be fixed by Louis at Fixheadphones. They where brilliant and always updated when they will be fixed. Very quick delivery too. Would highly recommend. Will definitely use again

23 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Repaired the headband on my daughter’s Beats headphones.
Great communication throughout.
Highly recommend.

16 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Louis was brilliant, giving me clear guidance on how to access the service and advised regarding next steps. The headphones were quickly processed and repaired to an excellent standard. They were returned in a timely fashion without delay. I received communications throughout the process which was great, and helped to make the experience efficient.

12 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, very quick and perfect repair. I had a few mishaps on my end and the communication via email was very quick, would definitely recommend.

13 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service,

Headphone repaired and now back in perfect working order, good communication during the whole process

5 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, quick delivery and repair - headphone pads look brand new again! Would definitely recommend

1 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Part Exchange for New Headphones

I sent my old pair of headphones to get them repaired, Louis provided me with a very thorough email outlining the problems and costs. He also offered a part exchange for my old headphones and offered a discount off a new pair - which I decided to go with. New pair was sealed and brand new, and work perfectly!

10 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

So happy! Perfect fit and colour.

So happy! My Beats are just like new since I replaced the pads. They were difficult to take off and I had ordered some other replacement pads from Amazon and they didn't match the colour or size - Fixheadphones fit perfectly and colour match - I was really relieved after about a year of not being able to use my headphones! Louis emailed me as my pads were delayed and he was quick to respond and reassure.

13 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable and trustworthy repair

Excellent service from Louis, from first contact to repair of Beats Solo 3 headphones. I was a bit sceptical of sending my headphones away in case they never came back but everything was professionally handled; very pleased with outcome and great value repair too!

7 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Repair of Beats Solo 3

Can highly recommend Louis at Fixheadphones, my headphones were fixed very promptly, price was good & turnaround time was superb.

3 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Service

I used FixitHeadphones to repair a snapped band on my beats. Amazing service and quick turnaround. Louis messaged me as another part was damaged and asked if I would like that fixed too before he sent it back. I declined as it was only cosmetic. These were then lost by royal mail during the return to me.

After 3 months of battling with Royal Mail, no assistance from the police or my home insurance company, I was advised to get back in touch with fix it for a refund.

As soon as I got back in touch they offered me another pair. Within a day. No questions or accusations really easy

Thank you so much for the amazing service. Helped me with my initial claim with Royal Mail and sent me a replacement pair as soon as I contacted them again for help.

17 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressed

Highly recommended, repaired/refurbed my beats headphones, now they look brand new again..Top customer service & quick turnaround, will use again

17 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company


Great customer service
Fast turnaround
And headphones look brand new definitely recommend and will use again if needed.

14 de enero de 2025
Opinión espontánea

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