Flight Centre Canada Opiniones 401

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Claire has been absolutely amazing to work with. Extremely responsive, efficient, and genuinely customer service oriented. She handled everything so quickly, answered all my questions with patience... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sue Harriman was a gem. When I had problems with applying a gift certificate to a flight, she sorted it all out quickly and booked my flight to the UK. Then the craziness with trying to get a U... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The booking is a one on one experience. I really don't want to book on an on-line platform as it seems it is risky and difficult to impose my itinerary. Flight Centre gives me always the best experie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Christina, Flight Centre Travel Advisor courteously took my in-bound phone call and patiently and thoroughly answered my Flight, Luggage and Elite Travel Alliance Membership queries. Those eight disco... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Full service travel agency with offices throughout Canada, offering flights, cruises, tours and vacation packages.

Flight Centre Canada

Escrito por la empresa


Información de contacto


4,8

Excelente

TrustScore: 5 sobre 5

401 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Katrina is spectacular!

Once again, Katrina at Coquitlam branch was awesome…we have 8 upcoming cruises and she has gone above and beyond in all of them….always quick to assist, answer questions and always makes sure we have what we asked for. I appreciate the fact that Katrina understands my need to have all my plans organized long before we go…she is always there if we need her..sometimes even after her shift was supposed to end. We would recommend Katrina for anyones travel plans! She is awesome!

4 de marzo de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for the 5-star review, Kim. We love hearing about our Travel Experts, like Katrina, going above and beyond - you're in great hands! Enjoy your upcoming cruises.

Valorada con 5 estrellas sobre 5

Mary Jarvis helped us with a rather…

Mary Jarvis helped us with a rather complicated multiple versions of 2 bookings. She is the most calm and helpful person you can imagine.

27 de febrero de 2026
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Respuesta de Flight Centre Canada

Thanks for the 5-star review, Janet, sharing your great experience booking with Mary. There's nothing better than a calming and helpful presence when it comes to travel planning.

Valorada con 5 estrellas sobre 5

5 Star Customer Service

The service of the Customer Representatives, in particular Jane Cundari was absolutely 5 star.

No question was unimportant and recently Jane and Flight Centre were able to save us a substantial amount on an upcoming cruise.

I fully recommend Flight Centre , particularly Jane .

Thankyou

Stan Falkowski

2 de marzo de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for sharing your positive experience booking with Flight Centre, Stan. We're so happy to hear that Jane provided 5-star customer service and that you'd recommend her (and us) to others. Enjoy your cruise!

Valorada con 5 estrellas sobre 5

We walked into the flight Centre in…

We walked into the flight Centre in Burlington mall looking for ideas for an all vacation. We walked over to meet Vicki Malcom and she helped us find the holiday we were looking for. She is extremely knowledgeable and well travelled. It should have been a minefield for us as we have only gone all in once but she gave us all the pros and cons of different destinations and hotels. We walked out a little later with what looks to be an incredible visit coming for us in April. Thanks again Vicki
Kev and Bev

1 de marzo de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks, Kev and Bev, for sharing your experience booking with Vicki. We love being able to transform vacation wishes into reality. Have an amazing trip in April!

Valorada con 5 estrellas sobre 5

Nicki’s efficiency to booking my flights

Nicki was so friendly and kind. She booked my reservations in a very professional manner. I will surely make sure to get her for my next travel plans. I would recommend Nicki to anyone who requires assistance with their booking.

28 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for the positive review, Sam. We love that Nicki provided great customer service and that you'd recommend her to others. Thanks for sharing and we look forward to assisting with your future travels.

Valorada con 5 estrellas sobre 5

Stephanie was excellent

Stephanie was excellent. She has promptly found a tour package for my special needs.

26 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for the 5-star review, Vera. We're so glad Stephanie was able to find a tour package to meet your special needs. Thanks for sharing!

Valorada con 5 estrellas sobre 5

Cancellation

We had to cancel our trip to Puerto Vallarta recently. We were so pleased to have Siobhan working on our behalf. She was very patient and professional and we look forward to working with her again.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

We're sorry you had to cancel your Puerto Vallarta trip, but are glad that Siobhan was able to assist with this. Thanks for sharing your experience, Susan, and we look forward to assisting you with your future travels.

Valorada con 5 estrellas sobre 5

Staff are great at this location

Staff are great at this location! Jeff P. was particularly helpful, responsive and knowledgable. Could not have asked for better support!

23 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for the 5-star review, Lawrence! These are the kind of reviews we love to see when it comes to the support from our Travel Experts. Thanks for sharing!

Valorada con 1 estrellas sobre 5

worst experience ever had

23 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Hi Harman, we're sorry to hear you had a negative experience. We'd love the opportunity to learn more, so we can continue to improve our customer service. If you'd be willing to share feedback, please call our Customer Experience team at 1-888-241-5380 (Monday to Friday 8:30AM to 5:00PM EST) or email customer.experience@flightcentre.ca.

Valorada con 5 estrellas sobre 5

Ask for Debbie Brown

Ask for Debbie Brown!

She was incredible. It was a tall order to organize guys for a bachelor, but she made it as easy as possible.

Mexico City did not disappoint! The W was incredible, awesome gym and spa which we took advantage of (hot tub, sauna, steam room). Polanco was a super safe neighbourhood, very upscale, and we hit up Roma Norte and Condessa a lot. We also worked in Lucha Libre at Arena Mexico (highly recommend - was action packed) and the party boats in Xochimilco (super fun).

Playa del Carmen was a nice change of pace! The Hyatt Vivid was amazing - food was great, nice beach, fun times at the pool/ foam party. Was also nice being right beside la quinta avenida (5th avenue) so we could leave the resort and walk/ bar-hop a little at night.

Was an excellent trip from top to bottom - a bachelor for the ages!

5 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for sharing your experience booking with Debbie for a bachelor party, Ben. Sounds like you all had an awesome time, which makes us so happy to hear.

Valorada con 5 estrellas sobre 5

I had a very satisfying experience…

I had a very satisfying experience dealing with Siobhan. Took away all my stress. Very patient and professional. I would highly recommend her. I will be back. Thank you

17 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for sharing your experience, Robert. We're so happy that Siobhan took away all of your travel planning stress...that's what we are here to do. We look forward to assisting with your future travels!

Valorada con 5 estrellas sobre 5

A fabulous experince!

From the moment I started working with Cortney from the Burlington location I was very happy. Little did I know this happiness would continue once our trip started, on the way home and after our trip . She is very quick to respond and extremely knowledgeable. If she didn’t know the answer she researched it and got back to me.
I will not hesitate to use Cortney or Flight Centre again.

6 de enero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for the 5-star review! We're so glad you had a fabulous experience booking with Cortney from start to after your returned home. This is exactly what we want each of our clients to experience. Thanks for sharing and we look forward to assisting you with your future travels.

Valorada con 1 estrellas sobre 5

This was for a group booking

This was for a group booking. Painful process. Should of just booked separate. Couldn't select seats without many contacts , ask a question and you get an out of office or a reply so late you forgot what you asked. They sent out park and fly coupons and we were flying from an airport that has no park and fly. You have to send them a copy of the passport, but they clearly don't look or care if its expired, so why do they need it?
This is exactly why we do not need to go through an agent.

7 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for taking the time to share your feedback, Ethan. We’re sorry to hear your group booking experience was frustrating. We appreciate you highlighting issues including with seat selection, communication delays and the park and fly information. We’ll be sure to share this internally so we can continue improving our customer experience. If you’d like to discuss anything further, please call our Customer Experience team at 1-888-241-5380 (Monday to Friday 8:30AM to 5:00PM EST) or email customer.experience@flightcentre.ca.

Valorada con 5 estrellas sobre 5

Flight Center, 2026

Cindy's service in putting our trip together was both friendly and professional. We felt she really heard what we wanted and tailored our plans to that. All the arrangements (flights, transfers, accommodations) worked out smoothly. It was the hassle-free vacation for which we were hoping. We would highly recommend her!

27 de enero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for sharing your experience booking with Cindy. We aim for hassle-free vacations every time and are so happy to hear you had a great trip. We look forward to assisting with your future travels!

Valorada con 5 estrellas sobre 5

From Jamaica to Mexico

Our original trip was Jamaica. After the hurricane our travel consultant Debbie Brown did an amazing job to rebook our entire party to Mexico. We are very happy with the outcome and look forward to our trip. Debbie was always available when you had questions or needed clarification on any part of the trip. She is amazing !!!!

15 de enero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for the 5-star review, Patty. We're so happy that Debbie was able to assist with pivoting from Jamaica to Mexico. It sounds like she did a fabulous job doing so and we hope you all enjoy your trip.

Valorada con 5 estrellas sobre 5

Our consultant Carrie Dallas was…

Our consultant Carrie Dallas was fantastic! She is so knowledgeable and always ready to help.

9 de febrero de 2026
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Respuesta de Flight Centre Canada

Thanks, Laura, for sharing how fantastic Carrie is. We love that you find her knowledgeable and always ready to help!

Valorada con 5 estrellas sobre 5

Matthew Berriman was THE MAN

Matthew Berriman was THE MAN. I was stuck in India and he was instrumental in getting me out. He was extremely helpful, patient and professional both getting me to India and back again to Canada. You don’t often get the opportunity to experience the level of customer service he embodies . A gem of a guy.
Eugene Slawycz

12 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for the 5-star review, Eugene. We're sorry to hear you got stuck in India, but so glad Matt was able to assist in getting you back to Canada. Thanks for sharing a great reason why you should book with a Travel Expert.

Valorada con 5 estrellas sobre 5

Helpful and Friendly - Shiela Conwi

Shiela Conwi, was an absolute lifesaver when I realized that I had forgotten to put my middle name from my passport on my travel documents. She was quick to submit the change for me and was extremely pleasant to deal with. Thank you, Shiela :)

10 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks for the review, Jackson. These things happen to the best of us, but with Travel Experts like Shiela in your corner you can be assured we'll help get your sorted. Thanks for sharing!

Valorada con 5 estrellas sobre 5

This was our first time using Flight…

This was our first time using Flight Centre - and our travel consultant Neil Chesworth was amazing! He was very knowledgeable & offered us many great travel ideas/suggestions. He was VERY quick at getting back to us with answers to ALL of our many questions. He went over & above finding us walking tours in Rome, etc.
We are very excited and really looking forward to our cruises!

11 de febrero de 2026
Opinión espontánea
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Respuesta de Flight Centre Canada

Thanks, Ronda, for the 5-star review. We're so happy to hear that your first (and hopefully not your last) time booking with one of our Travel Experts was amazing. We love hearing that Neil was responsive, knowledgeable and went above and beyond. We hope you have an amazing trip!

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