With living in a flood risk area comes anxiety. Flood assist are helpful,informative and really pleasant to deal with and give peace of mind when taking cover out on house and content insurance . Fing... Ver más
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Consulta las opiniones de los clientes
Extremely thorough service and more than helpful. My mother struggles with technology and Helen from flood assist was extremely helpful over the telephone explaining all the ins and outs of the insura... Ver más
We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your he... Ver más
After we were flooded in November 2025, the company we were insured with stated that they would not be renewing our insurance as from 31st March 2026.I contacted Flood Assist and I have nothing but pr... Ver más
Información sobre la empresa
Escrito por la empresa
Flood Assist is the UK's only pure flood insurance specialist providing flood insurance solutions to high flood risk and previously flooded homes throughout the UK. Flood Assist is supported by a leading panel of specialist flood insurers most of whom are able to provide cover via the Flood Re scheme. We have the unique capability to insure a wide variety of domestic properties including: holiday/second homes, unoccupied properties, thatches, Listed buildings, high net worth and all types of non standard construction. From converted railway carriages to Martello towers we've a track record in finding insurance solutions that are as unique as our clients. We're not a call centre but a team of personable and highly experienced insurance professionals that understand the challenges and particular needs that our clients have. We always make the time to listen and understand every clients individual circumstances ensuring that they have the right insurance in place for when they need it the most. Awarded a Building Public Trust Award by the Chartered Insurance Institute affirms that our very special team take every step they can to make sure that we deliver no only great and competitively priced insurance solutions for our clients but that we do it with care and compassion too.
Información de contacto
Meadow View Oundle Road, PE8 5EG, Woodnewton, Reino Unido
- 01832770770
- liz.mitchell@floodassist.co.uk
- floodassist.co.uk
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This is Flood Assist insurance for my home. - the 4 year with Flood Assist
This is the 4 year with Flood Assist, always contact me a month before expiry, always helpful and polite and great to deal with and a great price thanks all at Fllod Assist insurance 👍
First Class Service. All my dealings with this Company have…
All my dealings with this Company have been first rate.
They have been very professional.
Always so very helpful & friendly
Always so very helpful & friendly. Efficient and immediate response.
What a lovely team
What a lovely team
I spoke firstly with Helen and then Callum arranged the policy for me.
He answered all my questions and was very knowledgeable, professional and polite.
Polite and helpful sales person and…
Polite and helpful sales person and importantly, there's no pressure at all. We're in a flood risk area and they saved me just over £380 on the quoted renewal price from our usual provider.
Excellent service great price & very…
Excellent service great price & very easy to deal with
Prompt response
Prompt response, expert advice and friendly staff. Thanks very much to Helen for making the process painless and speedy.
Helped us when others couldn't
Flood Assist were great at finding us a bespoke flood insurance policy for our unique situation when others couldn't. Highly recommend.
A pleasant surprise
Great service. No theatrics. To the point. It was clear what I was getting.
Liz really helped with this…
Liz really helped with this transaction, I was very nervous about the flooding aspect but she was very supportive and patient when I kept going back with more questions etc. She also got us a really good deal. Would highly recommend
Really great customer service
Really great customer service. Helen is lovely and couldn’t have made it easier for us to switch to Flood Assist. And the best price too.
Fantastic service from really helpful…
Fantastic service from really helpful staff who understood complex personal circumstances in relation to our insurance. Worked really hard to resolve any difficulties with alacrity and nothing was too much trouble. Cannot praise the compassionate and supporting help given to us at a time of great financial hardship. Thoroughly recommend this firm.
Advisor was helpful and supportive
Advisor was helpful and supportive
She took time to make sure I got the best deal.
Very helpful and friendly staff that…
Very helpful and friendly staff that helped me set up my home insurance.
Found the best product for me
Really friendly, helpful advisor. Obtained the best price for me compared to the number of quotes I'd found myself and with good coverage. Would definitely use agian.
Affordable Home Insurance near a river
As l live close to a river l find it getting more difficult to find companies who will provide a quote for home insurance or when they do quote it is usually very expensive. I live in Northern Ireland and have never been affected by flooding. I came across Flood Assist online and rang them. I spoke to Helen and found her to be extremely helpful and knowledgeable and the price l got certainly beat any other quotes I had received and l was more than happy to take my home insurance out with Flood Assist.
Fantastic experience with flood assist
Fantastic experience with flood assist. Liz went over & above & out of her way to ensure I got the right policy to suit my individual holiday home circumstances. I cannot thank this company enough; & thank you Liz. Exceptional………
Sought me the best deal
Sought me the best deal, answered all my questions and posted me a hard copy of insurance as I requested. Thank you. Very efficient.
Very helpful
Very helpful, friendly service really pleased at how easy it was. Made a worrying task very simple much appreciated.
Flood insurance -An exceptional company
An exceptional company. Solved a tricky flood insurance issue for us. Helen highly professional, knowledgeable and personable. I have never experienced such good service from any company involved in insurance. Highly recommend Flood Assist. Thank you.
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