Flood Assist Opiniones 

With living in a flood risk area comes anxiety. Flood assist are helpful,informative and really pleasant to deal with and give peace of mind when taking cover out on house and content insurance . Fingers crossed we don’t have to claim , but knowing they are a phone call away is very reassuring.

Got me a better deal than I could find myself. Olivia had excellent communication throughout.

Extremely thorough service and more than helpful. My mother struggles with technology and Helen from flood assist was extremely helpful over the telephone explaining all the ins and outs of the insurance to her and making sure she got the right cover for her building. We couldn’t recommend Leather assist enough.

A g ood experience. I was able to talk to someone in the U.K. and was able to talk to the same member of staff throughout the process which made it simpler. Olivia was very helpful and professional.

Helen was extremely helpful and kept me in the loop , worked very hard to get us the correct building insurance , cannot recommend the service enough

Olivia was absolutely fantastic in securing home and buildings insurance that met our needs . She went far above and beyond for us , she is a credit to your company and we will not hesitate to recommend your team to anyone

Absolutely fantastic service from the team at flood assist. We had very efficient and friendly support. Staff were all very well trained and able to answer all queries, providing us with the most suitable cover for our new home. Thank you!

After we were flooded in November 2025, the company we were insured with stated that they would not be renewing our insurance as from 31st March 2026.I contacted Flood Assist and I have nothing but praise for the way I was helped in getting new Home/contents insurance.Olivia Kirby was excellent in getting the best deal for us via the Flood Re scheme giving us peace of mind should we be unfortunate enough to get flooded again.Thank you again.

The staff at Flood Assist are great. Very professional and friendly. This is the third year of purchasing home insurance from this company. We feel very safe in their hands.

Brilliant experience from start to finish. Eddie was always so easily contactable, friendly and helpful. Helped me find a policy for a particulary quirky house which was sufficient enough to appease our mortgage company. Thank you Eddie!

Its just to expensive, considering this area has not been flooded since before the flood prevention scheme that works fine.

Easy to process the renewal. The agent was very prompt to answer the questions raised about my policy. I was not rushed and able to make an informed decision. Very good service provided. Excellent customer service.

Very professional and I suppose not bad value for money. However like all insurance we won't know how good it is until we need it (hopefully never).

Second time i use Flood Assist, very happy ovehall with the service

You got me a very acceptable insurance quote. Your staff were very helpful and excellent at explaining things to me.
Generally, an excellent service.

Praise to Callum in particular . He patiently answered all my questions in a Kind and very Patient manner.
He promised to sending me both written documents and all arrived today two days after I renewed the policy so that gives me confidence in Flood assist . He also told me he would match the quote I had from the other company which. He also managed to do . And it was cheaper than last year At least loyalty paid off. .

So the personal service was great .

Just not sure about having to read so much small print.

Very helpful and knowledgeable staff. Extremely friendly and reassuring too

I called to request a quote and from beginning to end of the process Callum was polite, knowledgeable and efficient.

The team leader quickly identified a solution to our problem of being unable to obtain flood cover with our household insurance and set about getting our address added to the flood re register and finding a company that would insure our house at a reasonable price considering it's situation next to the sea. At all times we were kept informed of what he was doing to obtain cover. The service we received lived up to the company's claim that it can find flood insurance for homes that have been flooded or are in high risk areas. We highly recommend Flood Assist.

Great insurance company, very easy to deal with.