Flood Assist Opiniones 

Clear communication and a timely outcome.

Early reminder, info passed clearly, no dramas!!!

Not only did Flood Assist manage to get us insurance in a challenging market, they even bettered our previous years premium. I couldn't recommend them more highly.

Our insurance needs were quite specific, and we'd had difficulty getting clear answers from other insurers/brokers. Helen was very clear in explaining the terms of the cover provided by Flood Assist, and was most helpful throughout the process.

Flood assist always make things clear and are extremely helpful. A pleasure to deal with.

The Advisor was exceptionally helpful in explaining the product. Kept in touch throughout the process and was very reassuring.

Cannot recommend the service received highly enough from first enquiry until policy was put in place Helen dealt with all the issues in a professional and efficient manner .

Alan Thompson

Helen did a super job and was most efficient

Helen Heather was excellent throughout. Knowledgeable and reassuring which resolved what was for me, a very worrying situation.

Recommended to us and, after receiving an eye-watering renewal premium from our current insurer, we decided to make contact. Helen was very helpful and knowledgeable, with a friendly approach. She was able to answer our myriad of questions about the coverage for flooding (and more), which left us reassured enough to take out the policy. It was also significantly cheaper than our current provider. Top marks.
Obviously the acid test is what happens if a claim is submitted - thankfully no experience of this!

Helen was very helpful. She knew exactly what we needed at a price we could afford. We decided to choice this company for our insurance due to Helen good customer service.

Always straight forward to deal with. Prompt response to enquiries and they really know their subject.

I am delighted with all the interactions I have with you. Your employees are friendly, personable and professional. Great customer service Callum was really nice and helpful when I renewed. I also recommended you to a friend and they were very impressed.

The insurance adviser was very helpful and knowledg able about the companies you use and managed to get me an excellent deal.The cost was less than half the price my usual insurance broker quoted.

Helen was just fantastic, she explained everything clearly particularly regards the Flood re scheme. She has a lovely manner about her and is really friendly and helpful, a credit to her organisation.

Flood Assist simplified the process for us. We live in a flood zone and had a couple of issues this year which made finding insurance more difficult and more expensive than usual. In the past we've used comparison websites but the rigid yes/no online tick-boxes make it difficult if you need something slightly different plus you need to read the small print carefully as not all include flood cover. Flood Assist made it so much easier, and it turned out cheaper with better cover. The customer service was excellent. They took the time to understand what we needed and knew where to find it for us. We wouldn't hesitate to recommend their services and will try them first next year.

Friendly, very efficient and knowledgeable. Service was prompt and communication clear.

Great service from start to finish. Thankyou

Very efficient and friendly. From my experience the only brokers to go to for cover in a higher flood risk area. This year Flood Assist managed to achieve a reduction in premium for the same cover.

Following an horrendous renewal quote from our existing insurer (we'd been with for 20+ years) I found Flood Assist - I'm so glad I did. Helen was incredibly helpful, reassuring and the whole experience totally stress-free. I would highly recommend this company.