With living in a flood risk area comes anxiety. Flood assist are helpful,informative and really pleasant to deal with and give peace of mind when taking cover out on house and content insurance . Fing... Ver más
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Consulta las opiniones de los clientes
Extremely thorough service and more than helpful. My mother struggles with technology and Helen from flood assist was extremely helpful over the telephone explaining all the ins and outs of the insura... Ver más
We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your he... Ver más
After we were flooded in November 2025, the company we were insured with stated that they would not be renewing our insurance as from 31st March 2026.I contacted Flood Assist and I have nothing but pr... Ver más
Información sobre la empresa
Escrito por la empresa
Flood Assist is the UK's only pure flood insurance specialist providing flood insurance solutions to high flood risk and previously flooded homes throughout the UK. Flood Assist is supported by a leading panel of specialist flood insurers most of whom are able to provide cover via the Flood Re scheme. We have the unique capability to insure a wide variety of domestic properties including: holiday/second homes, unoccupied properties, thatches, Listed buildings, high net worth and all types of non standard construction. From converted railway carriages to Martello towers we've a track record in finding insurance solutions that are as unique as our clients. We're not a call centre but a team of personable and highly experienced insurance professionals that understand the challenges and particular needs that our clients have. We always make the time to listen and understand every clients individual circumstances ensuring that they have the right insurance in place for when they need it the most. Awarded a Building Public Trust Award by the Chartered Insurance Institute affirms that our very special team take every step they can to make sure that we deliver no only great and competitively priced insurance solutions for our clients but that we do it with care and compassion too.
Información de contacto
Meadow View Oundle Road, PE8 5EG, Woodnewton, Reino Unido
- 01832770770
- liz.mitchell@floodassist.co.uk
- floodassist.co.uk
4,8
Excelente
267 opiniones
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Assist is in the title and they do this well…
Assist is in the title and they do this really well. If you are getting stressed out at finding the right insurance product for you and at the right price, these are the people to go to. They helped me right from the time they picked up my first phone call through to placing my home insurance through them. Brilliant.
6 de septiembre de 2023
No complaints
No complaints, in fact service and helpfulness deserve top marks. It’s just cost, which to cover flood, is high.
7 de septiembre de 2023
Very easy to work with and very…
Very easy to work with and very understanding of our business
30 de agosto de 2023
Friendly and conscientious team very…
Friendly and conscientious team very helpful.Many thanks.
30 de agosto de 2023
Very helpful and understanding person…
Very helpful and understanding person to talk with who took the time to really help. A rare thing these days. Excellent customer service.
24 de agosto de 2023
Brilliant Service
Friendly, helpful and efficient rapid service. So nice to speak to a human and not someone with a robotic voice. Nothing is too much trouble for them. Everyone I spoke with at Flood Assist sounded cheerful and pleasant .
16 de agosto de 2023
Excellent Service
Contacted Flood Assist after existing Insurer withdrew flood cover. Heather was excellent in finding appropriate cover and arranging the policy. Highly recommended!
16 de agosto de 2023
Top class advisor
Helen our advisor was first class. Knew her stuff and was efficient and prompt with her responses. Totally felt in safe hands
17 de agosto de 2023
Quick and efficient service
They were very quick and efficient. I didnt have to wait! They dealt with my case in a very timely fashion, and my new home is now covered just in time for me to move in. This is in contrast to another insurance company who I was/am still waiting to hear from.
Their premium quote was a lot more reasonable as well.
1 de agosto de 2023
Anyone for Lower Premiums ?
Flood assist certainly earn their commission - not only do they seek out the best cover, they actually found me a lower premium this year - very pleasing this day and age - Thanks
25 de julio de 2023
Really great experience
Really great experience. My property is next to a lovely river and these guys were very sensible in the approach to how to insure it and there price was great
23 de julio de 2023
Excellent service
Eddie did a great job finding us the correct cover. Eddie was very helpful and friendly throughout the quoting and purchase stage. It was great to speak to someone that is very knowledgeable and understanding, an asset to the company. Hopefully we never have to submit a claim but if we were I feel the service would be just as good.
17 de julio de 2023
Team always easy to deal with and…
Team always easy to deal with and provide a personal service.
9 de julio de 2023
Very friendly and efficient service
16 de julio de 2023
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