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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a wonderful experience with this flower shop. From the moment I contacted them to place my order, they were incredibly patient and took the time to explain everything clearly. I had many que... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We received four white roses and two white hydrangea blooms in a nice box arrangement but they went gray and wrinkly within two days. Very disappointed.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

If I could leave 0 stars i would. V poor customer service...even from the manager. I ordered twice ...mistakes in both orders. Flowers direct blamed courier service and wouldn't commit to any g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Flowers were delivered to the right place and on time. They looked lovely and there was no fuss getting them there. Good value and easy to send a message with them, which wasn't the case when I looke... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Escrito por la empresa

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

445 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 100% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

Flowers wilting day after delivery

Flowers wilting day after delivery … if they need watering upon delivery or soon after you could possibly leave advisory note … good delivery time and service otherwise.

24 de septiembre de 2024
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hi Tony, we are sorry to hear that we did not meet your expectations. Please know that we strive to provide the highest quality flowers, and we regret any disappointment this may have caused. We will reach out to you to rectify the issue.

Valorada con 1 estrellas sobre 5

Worst experience with any company any

Worst experience with any company, tried ordering flowers for delivery, site kept having "technical issues" had to wait till following morning to call, girl on the phone was rude and unhelpful, kept messing up every single step, gave my card info over phone, was told I'd get email confirmation, I did it was all wrong, not my sisters name for delivery, called again, they said it was all ready, my sisters 50th birthday today, I sent flowers and chocolates to her work place, received an email telling me flowers left outside no receptionist @ 5.01 The secretary doesn't leave until 5.45 my sister called work, nobody saw them, so instead of a nice birthday surprise she'll be thralling through cctv to find her flowers and chocolate left out in the elements over night, sunshine and rain, disgusted with their so called "flower delivery" service as they did neither. AVOID flowers direct, plant seeds it's be faster. Edit, flowers found left outside front door, no box of chocolates, biggest waste of €50+

12 de septiembre de 2024
Opinión espontánea
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hello Sheila, Thank you for bringing this to our attention. We are very sorry to know about the recent experience you've had with us. This is not our standard as we always strive to provide a high quality of service and rest assured it will be taking care of and prevent from happening again. We will get in touch to you to recify this matter.

Valorada con 2 estrellas sobre 5

Very disappointed that these were…

Very disappointed that these were flowers for the loss of my father in law which arrived looking slightly squashed. Furthermore they barely lasted 2 days which was highly disappointing given the occasion they were for and the price.
Would not use again or recommend. The cheap shop bought flowers are lasting much longer.

6 de septiembre de 2024
Opinión espontánea
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hello, Merlanie. Thank you for bringing this to our attention. We sincerely apologise that flowers that you you have received are damaged. Please allow us to help. May we request further information and discuss this concern please. Here is our email address: customer.service@flowersdirect.ie. We look forward to your email!

Valorada con 2 estrellas sobre 5

Disappointing

Bought flowers for my sister for her birthday and very disappointed after paying so much to hear that they barely lasted 2 days

26 de agosto de 2024
Opinión espontánea
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hello, Caleb. Thank you for bringing this to our attention. We're sorry to know that there's an issue with the flowers that you have ordered. Please allow us to help. May we request further information and discuss this concern please. Here is our email address: customer.service@flowersdirect.ie. We look forward to hearing from you!

Valorada con 5 estrellas sobre 5

Beautiful flowers 🌷

Beautiful flowers delivered exactly when I requested, very happy customer!

26 de julio de 2024
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Thank you so much GM:)

Valorada con 2 estrellas sobre 5

Unimpressed

Ordered flowers and they came almost dead. I got them Monday and they are already thrown out. Not impressed at all. And for them to come with the stems wrapped in just a damp tissue it's no wonder they didn't last.

29 de julio de 2024
Opinión espontánea
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hello, Carmel. Thank you for bringing this to our attention. We're sorry to know that there's an issue with your flower order. Let us help! May we request further information and discuss this concern please. Sharing with you our email: customer.service@flowersdirect.ie. We look forward to hearing from you!

Valorada con 3 estrellas sobre 5

Anniversary flowers…

Ordered flowers for my mother for her wedding anniversary. I paid for the large flowers which automatically gave an upgrade to extra large, however what arrived was more like a medium sized arrangement and to be honest I was a bit embarrassed when I saw them. After paying just under €60 I definitely expected better. Also, the lillies were already open (bar a couple), so not as fresh as I would've hoped either

20 de julio de 2024
Opinión espontánea
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hello K, we're sorry to know that there's an issue with your flower order. We sincerely apologize for any inconvenience caused. We'd like to know more information on how we can resolve this asap. Thank you. Sharing with you our email: customer.service@flowersdirect.ie

Valorada con 4 estrellas sobre 5

Underwhelmed over size of bunch of flowers - great aftercare however

I bought a bunch of anniversary flowers with accompanying balloon for my wife and decided to upgrade to the large option. For almost €70 I was a little underwhelmed- the size of the bunch would likely be acceptable for the 'normal' size, but not the larger more expensive option. Delivery was prompt however.

UPDATE - Following this review posting earlier today, FlowersDirect.ie reached out very quickly offering to escalate the issue, and have kindly provided a voucher towards my next purchase. This is a great service from a company and, as I have used FlowersDirect.ie before, I would not hesitate in recommending them.

1 de julio de 2024
Opinión espontánea
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hi Frank, Thank you for your time to leave a review regarding order number
#999100362. We sincerely apologize that the size of the flowers did not meet your expectations, especially considering the upgrade to the large option.
We have escalated your concerns to the team in charge and to the manager to ensure this is addressed and improvements are made. We strive to provide value and quality, and we’re sorry that we fell short in your experience.

Regards,
Eli

Valorada con 5 estrellas sobre 5

Prompt and efficient service and very…

Prompt and efficient service and very tempting introductory discount makes it a five star experience for me!

26 de junio de 2024
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Thank you very much, Gary!

regards
Eli

Valorada con 5 estrellas sobre 5

Anonymous delivery

Flowers arrived but anonymously so had to call to check.... might be an idea to enclose sender name??? But probably my mistake. Receiver puzzled by delivery but delighted

24 de junio de 2024
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Thank yoiu so much! :)

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