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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a wonderful experience with this flower shop. From the moment I contacted them to place my order, they were incredibly patient and took the time to explain everything clearly. I had many que... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We received four white roses and two white hydrangea blooms in a nice box arrangement but they went gray and wrinkly within two days. Very disappointed.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

mi sono trovata benissimo, sono italiana ho spedito dei fiori e dei cioccolatini a Dublino, tutto è stato recapitato puntuale e con la massima cura, i fiori e i cioccolatini corrispondenti alle immagi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Escrito por la empresa

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

443 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I recently received a fab bouquet of…

I recently received a fab bouquet of pink roses, they lasted over two weeks, so I decided to purchase some for a friend, who absolutely loved them.

24 de noviembre de 2024
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Respuesta de FlowersDirect.ie

Thank you so much for the positive review, Elaine! :)

Valorada con 5 estrellas sobre 5

Great quality and service

Flowers direct have an easy to navigate webpage, secure payment, lovely quality flowers and gifts that arrived on time. My friend was delighted with the surprise.

20 de noviembre de 2024
Opinión espontánea
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Respuesta de FlowersDirect.ie

Thank you so much Aine!

Valorada con 5 estrellas sobre 5

Website easy to navigate

Website easy to navigate. Service was very professional. And the flower where absolutely beautiful and lasted ages.

25 de octubre de 2024
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Respuesta de FlowersDirect.ie

Thank you so much for the positive feedback, Tanya :)

Valorada con 1 estrellas sobre 5

Disappointing gift on two separate occasions

This is the second time I've received flowers from this company from separate friends. Both times the flowers have been browning at the edges, wilted and overall dissapointing. I appreciated my friends' kind gesture but felt dissapointed their money was spent on such poor quality flowers. Would really not recommend, local florists would 100% provide better quality bouquets as has been my experience anyway.

7 de noviembre de 2024
Opinión espontánea
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Respuesta de FlowersDirect.ie

Hi Sara, thank you for taking the time to share your feedback, and we're truly sorry to hear about your disappointing experience with our flowers. We always aim to deliver the highest quality products, and it’s concerning to hear that your bouquets did not meet that standard. Please feel free to reach out to us directly at customer.service@flowersdirect.ie to rectify this.

Valorada con 2 estrellas sobre 5

The flowers were disappointing however!

We The flowers were disappointing, not very fresh and a very small bunch. Since then Flowersdirect have reached out and offered to replace which is very decent of them . I will review following this

25 de octubre de 2024
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Respuesta de FlowersDirect.ie

Hi Niamh, thank you for taking the time to share your feedback. We're sorry to hear that the flowers did not meet your expectations in terms of freshness and quantity.
We will reach out to you to rectify the issue.

Valorada con 3 estrellas sobre 5

Flowers were fabulous and card but the…

Flowers were fabulous and card but the 2 boxes of chocolates I ordered and paid for were never delivered

25 de octubre de 2024
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Respuesta de FlowersDirect.ie

Hi Noreen, thank you for taking the time to share your feedback. We're very sorry about the missing chocolates.
We will reach out to you to rectify the issue.

Valorada con 3 estrellas sobre 5

Late

Ok, well the flowers were lovely as usual. But i booked and paid the 15.99 or whatever it is for the morning slot. Specifying if they could be left before 12noon. As my mum would have left to go get her pension(I know 1pm is the cutt off) but still, you're up in Sandyford right? She's on Leopardstown Road... I should of not bothered with paying the extra. Thats all. Flower and card were beautiful.

25 de octubre de 2024
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Respuesta de FlowersDirect.ie

Hello Melissa, we wanted to apologise for the inconvenience regarding the delivery timing. We will reach out to you to rectify the issue.

Valorada con 1 estrellas sobre 5

Awful company

Awful company. Don't give them a cent.
I ordered 3 bouquets, they delivered me 1. Customer service was awful. I needed all 3 as they were for a trio of girls and needed to match. I told them they would send the courier back to collect the 1 they delivered and they refused. Manager was rude. I'm now stuck with 1 sub par bouquet and must go find 3 new ones for the event today. Worst experience I've had with customer support. Manager literally said to go ahead and leave a bad review cause they have plenty of good ones. Also hung up on me twice. Zero star company, save your money and shop somewhere else

25 de octubre de 2024
Opinión espontánea
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Respuesta de FlowersDirect.ie

Hi Shane, we're truly sorry to hear about your experience with us. This is not the standard we strive for, and we apologise for the frustration and disappointment caused.
We understand how important it was for you to have all three bouquets for your event. Your feedback is invaluable, and we'll ensure it is addressed with our team to prevent this from happening in the future. Our sincere apologies again for the inconvenience caused.

Valorada con 5 estrellas sobre 5

I accidentally filled out order form…

I accidentally filled out order form wrong and the company were right on it to correct it for me. I did it a second time (I forgot to put what I wanted in the card). It was no problem for them. They also sent an email when flowers were delivered. I would use them again.

24 de septiembre de 2024
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Respuesta de FlowersDirect.ie

Thank you Philomena for the kind words, we look forward to your next order :)

Valorada con 2 estrellas sobre 5

Didn’t even say who they were from no…

Didn’t even say who they were from no card after I told the guy what I wanted my sister taught that someone else had sett the until I asked had she received them , very poor performance
Peter Wynne

24 de septiembre de 2024
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hello, Peter. Thank you for reaching out. We're sorry to know that there's an issue with your flower order. We've sent you an email, let us help resolve your issue and discuss things further.

Valorada con 4 estrellas sobre 5

Lilies opening too late, but problem taken care of

Delivery was good. We had the problem that only two of the lilies ever opened, and only a full week after delivery. At that time the roses were not pretty anymore. For 50 Euro this was disappointing but customer service was excellent though. We got a new bouquet and that one was great.

24 de septiembre de 2024
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hello, Martin. We're sorry about the inconvenience caused. We've sent you an email. Let us help resolve your concern asap. Thank you.

Valorada con 5 estrellas sobre 5

Amazing

We have received many different arrangements over the last few weeks as a result of a bereavement. To say that each one was beautiful is an understatement!!!! The white roses lasted nearly 4 weeks!!! I have never known this before and the beautiful colours and flowers in other arrangements were fabulous. Thank you

22 de agosto de 2024
Opinión espontánea
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Respuesta de FlowersDirect.ie

Thank you for your wonderful feedback Lynn. This really made our day!

Valorada con 5 estrellas sobre 5

A brilliant service

A brilliant service! I had a glass vase of Lily’s delivered and they were gorgeous. Additionally, as I wasn’t home, the delivery was placed in a safe, covered spot
Much appreciated!

24 de septiembre de 2024
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Thank you so much, Jess.

Valorada con 2 estrellas sobre 5

Flowers wilting day after delivery

Flowers wilting day after delivery … if they need watering upon delivery or soon after you could possibly leave advisory note … good delivery time and service otherwise.

24 de septiembre de 2024
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hi Tony, we are sorry to hear that we did not meet your expectations. Please know that we strive to provide the highest quality flowers, and we regret any disappointment this may have caused. We will reach out to you to rectify the issue.

Valorada con 1 estrellas sobre 5

Worst experience with any company any

Worst experience with any company, tried ordering flowers for delivery, site kept having "technical issues" had to wait till following morning to call, girl on the phone was rude and unhelpful, kept messing up every single step, gave my card info over phone, was told I'd get email confirmation, I did it was all wrong, not my sisters name for delivery, called again, they said it was all ready, my sisters 50th birthday today, I sent flowers and chocolates to her work place, received an email telling me flowers left outside no receptionist @ 5.01 The secretary doesn't leave until 5.45 my sister called work, nobody saw them, so instead of a nice birthday surprise she'll be thralling through cctv to find her flowers and chocolate left out in the elements over night, sunshine and rain, disgusted with their so called "flower delivery" service as they did neither. AVOID flowers direct, plant seeds it's be faster. Edit, flowers found left outside front door, no box of chocolates, biggest waste of €50+

12 de septiembre de 2024
Opinión espontánea
Logotipo de FlowersDirect.ie

Respuesta de FlowersDirect.ie

Hello Sheila, Thank you for bringing this to our attention. We are very sorry to know about the recent experience you've had with us. This is not our standard as we always strive to provide a high quality of service and rest assured it will be taking care of and prevent from happening again. We will get in touch to you to recify this matter.

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