As a complete novice to the sport of paragliding, I was completely boggled by the amount of options there are out there, when looking to buy my initial setup equipment. Having spent hours loo... Ver más
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Consulta las opiniones de los clientes
Lots of relevant info on the website to assist in making a buying decision. User-friendly interface that facilitates the purchasing experience. Rapid turnaround on order processing and shipment. Eff... Ver más
La empresa ha respondido
Just tried the MATCH service for a new POD harness and high B glider. Nothing is too much trouble to get you what you want at Flybubble even if like me you are not really sure what that is. By the tim... Ver más
La empresa ha respondido
I bought a Gin bum bag from Flyblubble. Online shop, well done, very fast shipping from UK to Italy. I received the product, which did not fully satisfy me in terms of design and materials. Howe... Ver más
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Información sobre la empresa
- Proveedor de equipamientos
- Deportes de aventura
- Centro de deportes aéreos
- Importador de equipamientos
- Tienda de ropa y equipos para actividades al aire libre
- Tienda de artículos para deportes al aire libre
Escrito por la empresa
Flybubble is a specialist paragliding and freeflight equipment retailer and distributor based in the UK. We aim to give an outstandingly personalised service to our highly valued customers. We offer a select range of the very best equipment from the top freeflight manufacturers, and hold far more stock than most. This means we can offer you a great choice of new and used gear, package deals, part exchanges, custom fittings and demo flights. We are passionate pilots, and between us love all aspects of free flying—from ridge soaring to hike-and-fly, cross country, competitions and acro—so can advise on many different styles of flying and equipment. In particular we are experts at matching pilots to equipment, and equipment to pilots! Like what we do? The best way to thank and support us is to buy gear from us and recommend us to others. Review our service on Trustpilot and our products on Flybubble Shop. Thank you!
Información de contacto
Reino Unido
- crew@flybubble.com
- flybubble.com
5,0
Excelente
508 opiniones
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Incredible service
As a complete novice to the sport of paragliding, I was completely boggled by the amount of options there are out there, when looking to buy my initial setup equipment.
Having spent hours looking online at various reviews and opinions on products, Flybubble kept coming up.
The amount of information they provide and their product reviews are second to none and so I chose them to supply my gear.
Having now received all of my order, with great efficiency (despite some of the items being on back order), I am so pleased to have chosen Carlo and Nancy.
In a time where you would be forgiven for thinking customer service is a thing of the past. These two will restore your confidence… in spades!
From pre-sales service, incredibly simple transaction with speedy delivery, right through to their after sales attention and help.
This is the first time I have taken time to write a review, for anyone.
Their professionalism, knowledge and kindness cannot go unmentioned.
As I continue to progress with the sport. I know the online content they provide will be a constant resource and I wouldn’t consider anyone else when it comes to upgrading or any other equipment I may require.
16 de julio de 2026
Opinión espontánea
Understanding that the instructions are…
Understanding that the instructions are in German and the product includes a European plug helps set proper expectations and prevents any initial letdowns. Besides that, the advice given beforehand was excellent, and the delivery was swift.
20 de enero de 2026
Opinión espontánea
Provides added value to paragliding
A business that cares about the sport of paragliding:
I've bought several items for the sport through Flybubble, including communicating with them for advice. I have also bought a used wing from an individual that originally got it used from Flybubble - and it's great!
This business provides a very useful weather guide that is injected with humour when accessing the Skew-T. And it's just an aside to the great service they offer through Youtube videos and so on.
There are a few businesses that really seem to care about the sport, and Flybubble is one of them.
17 de julio de 2025
Opinión espontánea
Respuesta de Flybubble Paragliding
Hi Derek, thanks for your great review! If you wouldn’t mind posting it to our new reviews page, that’d be much appreciated: https://www.reviews.co.uk/company-reviews/store/flybubble —Flybubble Carlo
Good advice without the pressure to buy
I emailed Flybubble about a secondhand wing that interested me. Nancy, from Flybubble, called me back on the same day to discuss it with me.
What stood out was the lack of pressure to buy a wing that turned out not to be suitable and the overall advice that I received.
I didn’t buy from them in this occasion although I have in the past and doubtless will again.
30 de julio de 2024
Opinión espontánea
Respuesta de Flybubble Paragliding
Glad to hear you were happy with the advice I gave you Graham! Sorry we didn't have what you were looking for that time, hope we will in future! Nancy ps. We stopped using Trustpilot for reviews a while ago, because their rates are too high for our small business, and moved to using REVIEWS.io reviews.co.uk ). If you wouldn't mind I'd much appreciate it if you could also post your company review there, thank you: https://www.reviews.co.uk/company-reviews/store/flybubble (click the number of stars you want to give us under "Write Your review") Thank you! :-)
Respuesta de Flybubble Paragliding
Hi Paul, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you. Best wishes, the Flybubble crew
Great
It would be good to know that the product comes with German instructions and a European plug to avoid disappointment on opening, otherwise good advice before and delivered promptly.
5 de marzo de 2021
Respuesta de Flybubble Paragliding
Hi Paul, thanks for ordering from Flybubble and posting a customer review. We really appreciate your custom and feedback, thank you. Sorry we've not responded (and acted) sooner, we'd not seen your review until now as we're moving away from Trustpilot to another online reviews platform (REVIEWS.io).
Following your feedback about the Skytraxx 2.1 FANET+ you ordered from us I've updated the product page for this and other relevant Skytraxx products on our website accordingly by adding text to say that the product is supplied with German instructions and a European plug, and explaining how to download the latest manual in English and other languages from the manufacturer's website. For user convenience we also provide links to the manual in the Downloads section of the product page on our website. For example, you can see this on the updated Skytraxx 2.1 FANET+ product page on our website: https://flybubble.com/skytraxx-2-1-fanet-plus
Nowadays most freeflight brands supply instructions for their products only in a digital format. As well as the environmental benefits, this means a lower purchase price for you and allows the instructions to be updated if required at any time. If digital instructions exist, they are usually available to download from the product page of both our and the manufacturer's websites. For example, the instructions for each of the Skytraxx instruments we supply are available to download from their respective products pages on both our and Skytraxx's websites.
Thanks again for your feedback. Please feel free to contact us ( crew@flybubble.com ) with any further comments, concerns, or suggestions you wish to share. Thank you.
Best wishes, the Flybubble crew
Respuesta de Flybubble Paragliding
Hi Francisc, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you. Best wishes, the Flybubble crew
Over all happy with my order and the…
Over all happy with my order and the quick turnaround from online order to delivery. Thanks Flybubble!
3 de marzo de 2021
Respuesta de Flybubble Paragliding
Hi Gary, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you. Best wishes, the Flybubble crew
Excellent communication throughout and…
Excellent communication throughout and delighted with the equipment.
2 de marzo de 2021
Respuesta de Flybubble Paragliding
Hi Eamon, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you. Best wishes, the Flybubble crew
Respuesta de Flybubble Paragliding
Hi Nigel, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you. Best wishes, the Flybubble crew
customs expenses not included
I discovered at delivery I had to pay almost 30% more for customs duties. I was contacted from Carlo Borsattino apologizing about the custom duties not being clearly enough specified on the site after the changes in January 2021 due to UK leaving UE.
Flybubble Paragliding provided to give me a refund despite it was also my fault having not check it before buying.
So I highly recommend Flybubble Paragliding as having such a responsive and high quality customer service is a great added value that in my opinion really makes the difference for paragliding equipment.
25 de febrero de 2021
Respuesta de Flybubble Paragliding
Dear P., Thanks for ordering from Flybubble and posting a review. Thank you for your customer feedback, it is greatly appreciated. I am sorry that you were surprised to discover on delivery you had to pay customs duties. Due to the UK leaving the EU, as of 1st of January 2021 all customers outside the UK do not pay UK VAT @ 20% but instead pay customs duties of the receiving country. We have now made it clearer on our website that any customs charges are not included in the product price, before you confirm your order and pay. We will also make this message clearer in other areas of our website and marketing. Since this new situation with the customs duties was not clear enough on our site when you placed your order we will arrange for a refund for the extra amount you paid for customs duties, so you end up paying what you expected. We will email you to arrange this. Thank you again for your feedback, I am truly sorry for any inconvenience. Yours sincerely, Carlo Borsattino, Flybubble.
I'm in the USA and Fly bubble is my…
I'm in the USA and Fly bubble is my number one source for Paragliding needs and advice. Thank you guys.
24 de febrero de 2021
Respuesta de Flybubble Paragliding
Hi Alejandro, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you. Best wishes, the Flybubble crew
Great experience
I live in Southern California. Purchasing was easy and the product came faster than expected. Looking forward to flying with my new flight deck, and purchasing more products from Flybubble. You and your team's videos are great too!
22 de febrero de 2021
Respuesta de Flybubble Paragliding
Hi Mike, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you. Best wishes, the Flybubble crew
Respuesta de Flybubble Paragliding
Hi Joshua, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you. Best wishes, the Flybubble crew
Respuesta de Flybubble Paragliding
Hi Mark, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you, and will do our best to keep it up! :-) Best wishes, the Flybubble crew
Great service
Great service. Nancy has been patient during the back n forth correspondence. Pricing been reasonable.
9 de febrero de 2021
Respuesta de Flybubble Paragliding
Hi Simon, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you. Best wishes, the Flybubble crew
All-round great service
Speedy delivery and great quality products! Highly recommended.
7 de febrero de 2021
Respuesta de Flybubble Paragliding
Hi Nora, thanks for ordering from Flybubble and posting a review. We really appreciate your custom and feedback, thank you. Best wishes, the Flybubble crew
The only gripe I have is second hand…
The only gripe I have is second hand gear should not have full VAT, it should only be on the profit made using the VAT margin schemes. You can find this on GOV.UK
5 de febrero de 2021
Respuesta de Flybubble Paragliding
Hi Colin, thanks for ordering from Flybubble and posting a review. We really appreciate your feedback, thank you. Best wishes, Carlo, Nancy and the Flybubble crew
PS. We too thought we could use the VAT margin schemes for all our used item sales however after much investigation (accountants/HMRC) it turns this isn't as simple as we hoped. There are different rules for different buying/selling situations. Most of the used products we sell are from part-exchanges, most of the rest are ex-stock/demo/crew. All of these, we have been informed by UK VAT experts, don't qualify. We will however continue to investigate this situation, since we would of course very much like to pass on any tax savings we legally can to our customers, for the reasons you've outlined, thank you.
Respuesta de Flybubble Paragliding
Hello Maarten, thanks for ordering from Flybubble and posting a review. We really appreciate your feedback and are glad to know you're happy with our service. If there's anything you feel we can do better please feel free to email us with your suggestions, thank you. We look forward to serving you again, and hope that you'll recommend us to others to help keep us in business. Best wishes, Carlo, Nancy and the Flybubble crew
Thanks
Fly bubble went the extra mile and got the pieces I needed, when the USA importer wouldn't be bothered with a small order.
Thanks guy's you ROCK !
Hope to come fly with y'all after the pandemic is over.
2 de febrero de 2021
Respuesta de Flybubble Paragliding
Hi Kelly, thanks for ordering from Flybubble and posting your rocking review! :-) We really appreciate the feedback and are glad to know you're happy with our service. If there's anything you feel we can do better please feel free to email us with your suggestions, thank you. We look forward to serving you again, and hope that you'll recommend us to others to help keep us in business. Best wishes, Carlo, Nancy and the Flybubble crew
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