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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Answer queries and keep customer informed. It would be useful if it was possible to talk to someone. I found and continue to find it very frustrating when the communication is this bad and hap hazard... Ver más

Valorada con 5 estrellas sobre 5

They replaced the defective doorbell with a new one. Quick turnaround and very responsive service. Can't ask for more.

Valorada con 5 estrellas sobre 5

Excellent screen repair service at Fonfix, based in Vodafone shop on Grafton Street. I dropped it in at 1pm, collected at 6pm. (Remember to bring a watch and/or back-up phone and debit card if you're... Ver más

Valorada con 5 estrellas sobre 5

Great service, very reasonable prices and great staff who looked after us so well as my phone needed urgent attention. We were visiting Killarney for a short break and would hightly recommend FONE FI... Ver más

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4,3

Excelente

TrustScore: 4.5 sobre 5

367 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 61% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Extremely helpful service

Alan was extremely helpful from initial interaction all the way through to delivering my phone back to me. He went above and beyond my phone was fixed in a much shorter time than anticipated. I would absolutely recommend fon fix to anyone looking to get their phone repaired. The staff were all extremely helpful in a stressful time when your phone is broken!

9 de abril de 2025
Opinión espontánea
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Respuesta de Fónfix

Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 1 estrellas sobre 5

Iphone repair

Disappointed with the experience

25 de marzo de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Tom,
Apologies that you were not happy with our services. May I ask you to share details of your job and your job number please.

Valorada con 2 estrellas sobre 5

No way to reach them

I've been trying to talk to someone all morning as I don't know if I have to collect my order or if they're going to deliver it to me. Comunicación is very poor and not prompt. I need to plan my day around this.
IMEI 358793374426888
Please contact me about my order thank you.

25 de marzo de 2025
Opinión espontánea
Logotipo de Fónfix

Respuesta de Fónfix

Hi Luciana, if you dropped unit into our repair centre then the device would be at our front desk awaiting your collection when repair is completed.

Valorada con 5 estrellas sobre 5

Samsung flip

I had an issue with my phone and I had the pleasure of dealing with Adam . He was so helpful and his people person skills are admirable. I had some difficulty with my phone getting it fixed but Adam assured me that it would be resolved .
Thanks again to all at fonfix especially Adam at the front desk .

13 de marzo de 2025
Opinión espontánea
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Respuesta de Fónfix

Brilliant review, thank you Conor.

Valorada con 1 estrellas sobre 5

very very expensive if your device is…

very very expensive if your device is out of warranty. I was quoted 450 euros for almost intact phone which got repaired for 100 euros outside. They even didn't check the phone and sent it back to me after I refised their quote

4 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Manav, looking at your repair I can see we estimated for outer screen ( due to crack on lens) and main screen. The fault you described to Samsung was main screen would go blank when unplugged. this fault occurs due to the main flex becoming faulty which is embedded in behind the screen and hinge. Based on training and knowledge provided by Samsung, this requires a screen replacement which we quoted you for.

Valorada con 5 estrellas sobre 5

Excellent service

The service was so fast and topnotch. Courteous and a great guy Adam, the front desk staff.

5 de marzo de 2025
Opinión espontánea
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Respuesta de Fónfix

Thank you for taking the time to review our services.

Valorada con 5 estrellas sobre 5

Fonfix, does exactly what it says!

Adam at the front desk takes his time to explain things to you. He gives you some well-explained options and then tells you when you can expect to have your device back. Which by the way, is always accurate. Overall a great no fuss, no-time-wasting, efficient service that does exactly as advertised. Well done to all involved.

26 de febrero de 2025
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Respuesta de Fónfix

Brilliant review Francis, thank you for taking the time to review our services.

Valorada con 5 estrellas sobre 5

Phone was repaired and is like Brand New

Phones screen and backing was repaired so well it looks as if it is brand new again!
Great communication and updates on the progress of my repair.
Friendly staff.
Will 100% use them again for any repair!

26 de febrero de 2025
Logotipo de Fónfix

Respuesta de Fónfix

Great review Sarah, thank you!

Valorada con 5 estrellas sobre 5

Simple and easy to book online

Simple and easy to book online, Adam made the service so much easier when I dropped it to sandyford, same day s23 ultra screen replacement. 5/5 for customer service, 5/5 for quality work.

5 de marzo de 2025
Opinión espontánea
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Respuesta de Fónfix

Thank you for taking the time to review our services Barry.

Valorada con 3 estrellas sobre 5

I have mixed feelings..

I have mixed feelings... my phone was repaired very quickly and within 2 days they replaced the batteries and sent the device back to me. But the "new" battery is damaged in my opinion because the phone does not last even one day with occasional use... 5 minutes after disconnecting the charger from 100% it becomes 94%... I am trying to contact about this but the contact is difficult because I do not receive an answer

3 de marzo de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Radoslaw, we use and source parts directly from manufacturer which are logged on they're system when a repair is created and part is used. I can see you selected a battery replacement which we fulfilled, there could be further issues with your device that may be causing this fault. I will have one of our staff members contact you to discuss further.

Valorada con 5 estrellas sobre 5

Hi what happens when ur not home when…

Hi what happens when ur not home when courier drops phone back ?

4 de marzo de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi, device would normally be sent back to depot for delivery attempt on another day or it would be returned to our repair centre if multiple attempts fail.

Valorada con 5 estrellas sobre 5

Very efficient service

Very efficient service. They made it so simple to send my phone up to them for repair. Would highly recommend. Phone is working great.

26 de febrero de 2025
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Respuesta de Fónfix

Great review, thank you.

Valorada con 5 estrellas sobre 5

Great and quick service

Great and quick service, highly recommended. Thank you for your understanding!

26 de febrero de 2025
Logotipo de Fónfix

Respuesta de Fónfix

Thank you for the wonderful review Simona!!

Valorada con 5 estrellas sobre 5

Simple and efficient service

It was really easy to use the website and book an appointment for an in-person drop off. Only took about 45 to fix my phone screen which exceeded my expectations. Luckily, they did not have to wipe my phone and when I received it back, it was like brand new. A little expensive but an amazing service, would recommend to anyone

26 de enero de 2025
Logotipo de Fónfix

Respuesta de Fónfix

Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 5 estrellas sobre 5

Adam is extremely helpful

Adam was extremely helpful, and sorted my issue out straight away. Many thanks

27 de febrero de 2025
Opinión espontánea
Logotipo de Fónfix

Respuesta de Fónfix

Great review thank you!!

Valorada con 5 estrellas sobre 5

My phone is working perfectly again

My phone is working perfectly again, with no signs of repair at all.
Super quick turn around time and really easy process

26 de febrero de 2025
Opinión espontánea
Logotipo de Fónfix

Respuesta de Fónfix

Amazing!! Thank you very much for your kind review

Valorada con 5 estrellas sobre 5

Great service

Great service. I left my phone in the morning and it was done in around 3h. I later saw you could leave the phone in a vodafone store, I suppose that's more convenient, I wish I knew about it.

26 de febrero de 2025
Logotipo de Fónfix

Respuesta de Fónfix

Thank you for taking the time to review our business, we are delighted you had a positive experience of our service.

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