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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Answer queries and keep customer informed. It would be useful if it was possible to talk to someone. I found and continue to find it very frustrating when the communication is this bad and hap hazard... Ver más

Valorada con 5 estrellas sobre 5

They replaced the defective doorbell with a new one. Quick turnaround and very responsive service. Can't ask for more.

Valorada con 5 estrellas sobre 5

Excellent screen repair service at Fonfix, based in Vodafone shop on Grafton Street. I dropped it in at 1pm, collected at 6pm. (Remember to bring a watch and/or back-up phone and debit card if you're... Ver más

Valorada con 5 estrellas sobre 5

Great service, very reasonable prices and great staff who looked after us so well as my phone needed urgent attention. We were visiting Killarney for a short break and would hightly recommend FONE FI... Ver más

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4,3

Excelente

TrustScore: 4.5 sobre 5

367 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 61% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 3 estrellas sobre 5

They fixed my Pixel 8a very fast and…

They fixed my Pixel 8a very fast and very efficient. But unfortunately the back cover has been scratched/ heavily marked by the varnish or something similar. The phone is working as it should and the screen has been replaced as it should, but still they should be more careful with the thing .

31 de octubre de 2024
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Respuesta de Fónfix

Thank you for taking the time to review our services, if you wish to further query your issue, feel free to raise a ticket via our website.

Valorada con 5 estrellas sobre 5

Great service

Great service, super quick and they fixed my phone screen perfectly. Would recommend 100%

26 de febrero de 2025
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Respuesta de Fónfix

Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 5 estrellas sobre 5

Very positive experience

Directed by Apple for an authorised repair. Greeted by Adam at the front desk who was welcoming, personable, and understanding. He made me feel confident they could repair my phone. He explained how they keep me informed by text and email at each stage of the process. Within 24 hours my phone was ready.

All in all a very positive experience.

24 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valorada con 5 estrellas sobre 5

I’ve never had such a good experience

I’ve never had such a good experience. Adam went above and beyond, helping me deal with Apple and eventually fixing my phone screen. I would 1000% recommend Fonfix after my experience dealing with Adam.

25 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Amazing review!!!! thank you for taking the time to write a review

Valorada con 5 estrellas sobre 5

Five star service

Adam Morton in sandyford is an absolute gent to deal with. From the moment I dropped in with my phone for repair it was a great customer experience, from the super helpful attitude, regular progress updates and quick turnaround… super service!!

24 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 5 estrellas sobre 5

Excellent Customer Service from Adam at Fonfix!

I recently visited Fonfix to get my iPhone battery replaced, and I had a fantastic experience. Adam was incredibly courteous, professional, and kind throughout the process. He took the time to explain everything clearly and made sure I was comfortable with the service being provided.

The replacement was done quickly and efficiently, and my phone is now working perfectly. I really appreciated Adam’s friendly attitude and excellent customer service. It’s rare to come across such a pleasant experience, and I will definitely be recommending Fonfix to others.

Thanks again, Adam, for your outstanding customer service!

21 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Thank you for taking the time to review our business, we are delighted you had a positive experience of our service, we are lucky to have customers who appreciate our services.

Valorada con 5 estrellas sobre 5

A one of a kind phone repair shop

Quick, efficient service. Pickup and Repair is a gamechanger, very reliable too. I have no faults, my phone works better than before and can't thank the team and whoever did the repairs for me enough. Satisfied customer, well done Fónfix!

19 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Wonderful!!!! delighted that you were happy with our services thank you.

Valorada con 5 estrellas sobre 5

Very professional service

Great customer service by Front Desk Coordinator: Adam.
Very professional with big knowledge.
He explained step by step the process of the repair.
Im very happy with overall service and will highly recommend.

20 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Thank you for taking the time to review our business, delighted you were happy with our services.

Valorada con 1 estrellas sobre 5

Bad MacBook Pro Experience

Pretty bad experience overall.I went into them with a 2017 MacBook a few weeks ago and paid €50 only to be told it was completely unfixable and beyond repair.Took it to another place and all they had to do was plug it into the LAN and connect it to the internet.Waste of €50!

20 de diciembre de 2024
Opinión espontánea
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Respuesta de Fónfix

Very sorry to hear the poor experience you have had with our services Phoebe, we will have our coordinator reach out to you to discuss further.

Valorada con 5 estrellas sobre 5

Adam gave me hope, and Fónfix are experts in phones and technology

Adam Morton on reception was v friendly and helpful. He was knowledgeable about phones in general, and fair and honest. He gave me some good information and tips going forward ! I had had a bit of a nightmare with the phone up until then. However, the drop in appointment at Fónfix was much easier and quicker. I should have just dropped it in sooner. The phone looks great, it's like a brand new phone. Their experties come through well.

4 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Brilliant review Maria, thank you for taking the time to review our services.

Valorada con 5 estrellas sobre 5

Smooth

Used twice with same day service in Dublin. Top class, very simple. No problems

31 de enero de 2025
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Respuesta de Fónfix

Great review Noel, thank you.

Valorada con 5 estrellas sobre 5

Fonfix does it best.

Just got hold my iPhone after the back glass repair with in almost 24 hours. It looks pretty neat and these guys are lightening fast when it comes to fixing phones.
And shoutout to my guy Adam Morton for helping out with quick repair and the lad/lass who did the fix. Legends!

6 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Brilliant review, thank you for taking the time to review our services.

Valorada con 5 estrellas sobre 5

Great service

Very fast and hassle-free repair—same-day service! Adam at the front desk was very helpful, explaining everything about personal data and ensuring I understood the process. A genuinely nice guy and excellent service overall. Thanks Fonfix.

5 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Great review Alex, thank you.

Valorada con 5 estrellas sobre 5

Absolute great experience

Absolute great experience. Phone was fixed in no time at all.
Adam was so helpful an absolute gent to chat with, any queries I had he answered and even went through all the stuff I forgot to ask. Put my mind at ease through the whole experience of getting my phone fixed. Thanks again. And will definitely use again if I have any other issues.

5 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Brilliant review John, thank you for taking the time to review our services.

Valorada con 1 estrellas sobre 5

No communication, wanted more money

I ordered a battery and charging port replacement from Fonfix with same-day delivery on Wednesday, January 29th, 2025, and scheduled a same-day repair for Friday, January 31st. However, I had to reach out to Fonfix to ask about the collection timeframe, as this was not stated anywhere on their website. The total cost was €105, including a €15 courier fee. The courier collected my phone on Friday, but after that, I had no updates on the return. On Tuesday, February 4th (after the bank holiday), I received a notification saying that the repair would cost an additional €200, making the total €305. I chose to have my phone returned instead.

Unfortunately, I haven't received any further customer service responses since Friday, and the contact number on their website doesn't connect to anyone or allow for leaving a message. There was no mention of potential additional charges for the repair on their website, which I would have inquired about before proceeding, as the cost could have justified replacing the phone entirely. This experience has been very frustrating due to poor communication and lack of transparency. I just want my phone returned and a refund issued without further delay or the need for legal action.

4 de febrero de 2025
Opinión espontánea
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Respuesta de Fónfix

Hi Caoimhe, we are terribly sorry for the poor experience you have had with our services, We will have our coordinator contact you in the morning to discuss further. Apologies again for this inconvenience.

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