Först Opiniones 

174
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We first met Matthew Smith 10 plus years ago when with his help we decided to try out Forst after having a lot of issues with other machine providers. We now run approx 12 Forst Chippers and... Ver más

Valorada con 5 estrellas sobre 5

I've had a few machines from Forst now and I've just received another brand new one. The chippers are very good but the warranty back up is even better which is massively important. These machines h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently purchased my first forst machine and from start to finish the customer service has been excellent. Even With a slight delay of no fault of their own they kept me in the loop. Pre purcha... Ver más

Valorada con 5 estrellas sobre 5

Had an intermittent fuel fault on a TR8 Forst Chipper, spoke to Chris the general manager at Doncaster Depot who was extremely helpful. Darren the engineer dealt with the problem whilst we waited. Exc... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de manufactura

Escrito por la empresa

Först are Europe's leading manufacturer of commercial woodchippers.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

174 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(174)

18 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We have always had the very best…

We have always had the very best customer service from Forst Global, from the first phone call to the delivery of the machine I have no complaints whatsoever.
We now have two Forst chippers, first one purchased about 4 years ago and is still going strong and is a great chipper with few problems.
Whilst the chipper was in warranty any issues were dealt with very efficiently reducing downtime to a minimum.
I wouldn't hesitate to recommend Forst to anyone needing a new chipper.

6 de enero de 2022
Opinión espontánea
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Respuesta de Först

Thank you for such a lovely review, Anthony. We're so pleased to hear both chippers are performing for you and that our customer service levels exceeded your expectations. Thanks for the recommendation, and have a great 2022!

Valorada con 5 estrellas sobre 5

1st class service from start to finish

9 de diciembre de 2021
Opinión espontánea
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Respuesta de Först

Thanks for the review, Andrew. Pleased you were happy with the service we have provided thus far, and we look forward to supporting you again in the future.

Valorada con 5 estrellas sobre 5

Fast and furious chipper

Awesome chipper. Fast and furious. Gets the job done about 30 percent faster than our old Jensen. Absolute game changer.

11 de noviembre de 2021
Opinión espontánea
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Respuesta de Först

Thanks so much for the review, really pleased to hear you're enjoying increased productivity with your new Först.

Valorada con 5 estrellas sobre 5

Fantastic company

Absolutely spot on! from us just turning up at the factory without an appointment and being treated exceptionally well to taking delivery of our new Forst.
I cannot praise this company enough for their customer care and service. Keep up the EXCELLENT work.
Big thanks to Darryl

5 de noviembre de 2021
Opinión espontánea
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Respuesta de Först

Thanks for the review, Donna! We're so pleased that we were able to accommodate you at the factory initially, and that you enjoyed the level of service we provided through until the delivery of your machine. We pride ourselves on putting the customer first, so its great to read comments like this. We hope the new machine is proving a worthwhile investment.

Valorada con 5 estrellas sobre 5

Brilliant Machine

Brilliant Machine. Had it 3 - 4 months now and it has sped up the work since my previous TW125, by 10fold. No issues, smooth to use from hitching and unhitxhing to responsive control systems. Even the paint on the base of the hopper is well laid on as scratches have not penetrated the paint work as they do on other chippers more easily. The thickness of metal voth on the fold down and static section of the hopper are far thicker than its Timberwolf rival 230DHB. less noisy than the TW, sounds smooth. The chip shute is just smooooth and very nice to use as it also feels very solid as it uses a decent gauge of steel. Looks pro which is always a bonus in tree work! I can't think of any faults.

26 de septiembre de 2021
Opinión espontánea
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Respuesta de Först

Thanks for such a detailed review, Florian. We so pleased to hear how happy you are with the new machine. Thanks again for your business.

Valorada con 5 estrellas sobre 5

Excellent woodchippers service and…

Excellent woodchippers service and customer support!!!

22 de septiembre de 2021
Opinión espontánea
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Respuesta de Först

Thank you for the review, Andreas. We're really pleased to hear you're happy with the service you've received from us!

Valorada con 5 estrellas sobre 5

Customer service was brilliant

Customer service was brilliant. Matt was perlite and friendly, explained everything in detail. Over all great person to deal with and great machine.

22 de septiembre de 2021
Opinión espontánea
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Respuesta de Först

Thanks for the kind words, Paul. We're really pleased to hear things are going well with the chipper, and we'll pass on your comments to Matt.

Valorada con 5 estrellas sobre 5

We purchased an ST8 from Matt

We purchased an ST8 from Matt, had it for 6 months, excellent machine, excellent back up. We also had a ST6 on loan, absolutely brilliant, now considering buying one. I think Först is currently unbeatable and it is Built in the UK, something to be proud of. Well done!! Our old machines are Timberwolf service not so good and they need to up their game if they are going to compete ! Bailey bros southern ltd

20 de mayo de 2021
Opinión espontánea
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Respuesta de Först

Thanks for the review, Dave. We're really happy to hear that you and your team have enjoyed using the ST8D over the last 6 months. It was a pleasure doing business with you and, of course, we'd be very happy to chat about another machine whenever you're ready!

Valorada con 5 estrellas sobre 5

Mark Royton Tree Services in Oldham

Mark Royton Tree Services in Oldham

We recently swapped our ST6 for the ST6P,what a machine it is. Its quiter,quicker,the feed in chute is miles bigger,handles the brash alot better.Its also lighter (750kg) so if you're like me,and have the newer drivers license you don't need to sit that daft trailer license.
Like always the customer service is bang on,we never had a problem with the old ST6 (had it 4 years) fingers crossed I'll be able to say the same about this machine in 4 years time.

21 de abril de 2021
Opinión espontánea
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Respuesta de Först

Thanks for taking the time to leave us a review, Mark. We loved reading how happy you are with your new, towable ST6P woodchipper. Happy chipping!

Valorada con 5 estrellas sobre 5

Outstanding woodchipper

I purchased a new Forst TP8 Woodchipper in November 2020 to replace my 18 year old Greenmech TMP 220.I expected the TP8 to be good.but it is absolutely outstanding.I have been very impressed by how good the feed rollers pull in branches.Some woodchippers struggle with Hawthorn trees and bushes but the TP8 pulls them in and they are gone.The build quality is superb.It is a bit heavy at 995kg compared to the TP200 700kg and Greenmech TMP 220 860kg.But the TP200 has thinner steel everywhere.and the Greenmech is now dated and of a similar price to the TP8.Having the grease nipples all located on the right side of the machine is a brilliant idea.The blades.Anvils.Hydraulic filter.Hydraulic oil filling point are easily accessible.The safety bar and emergency stop buttons on top are great.The chip quality is fantastic.A great looking machine too in Orange and black.I have it mounted on a Unimog U1000 and it's a great combination.Thank you Forst for selling me an outstanding machine for my day to day job as an arborists.

24 de marzo de 2021
Opinión espontánea
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Respuesta de Först

Thanks for such a comprehensive review, Steven! We're chuffed that you are happy with the new chipper having made the switch to Först. We put all our emphasis on building machines with the arborist in mind, so it's great to read reviews like this. Love the Unimog + Först combination too!

Valorada con 5 estrellas sobre 5

ST6 P

Brilliant machine especially for the size. Does everything as advertised. Great costumer service from the Först team. Would highly recommend!

12 de marzo de 2021
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Respuesta de Först

Thanks for the review, Shawn. We're glad to hear that the Först ST6P is living up to expectations, and that you're happy with the customer service you have received. It has been a pleasure working with you, and we look forward to supporting you again in the future.

Valorada con 5 estrellas sobre 5

Great service from the team

Great service from the team. Very human, helpful and informative!

12 de marzo de 2021
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Respuesta de Först

Thank you for taking the time to review your experience with us, Geoff. We hope you and your team are enjoying working with the new machines. We appreciate the custom and look forward to supporting your business going forward.

Valorada con 5 estrellas sobre 5

A great product

A great product! Very happy with the service.

8 de marzo de 2021
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Respuesta de Först

Hello Neil,

Thank you for taking the time to leave a review - we really appreciate it. We are very pleased to hear that you are happy with your Woodchipper and the service you have received, and look forward to dealing with you in the future!

Valorada con 5 estrellas sobre 5

Chipper

Best 750 kg wood chipper on the market by far

7 de marzo de 2021
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Respuesta de Först

Hello Leon,

Thank you for taking the time to leave a review - we really appreciate it. We are very pleased to hear that you are happy with your Forst ST6P Woodchipper, and look forward to dealing with you in the future!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very proactive, friendly & professional from start to finish. Would highly recommend, it’s refreshing to deal with a company that actually cares about wanting to do business with you.

6 de marzo de 2021
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Respuesta de Först

Hello Adam,

Thank you for taking the time to leave a review - we really appreciate it. We are very pleased to hear that you are happy with your Woodchipper and the service you have received, and look forward to dealing with you in the future!

Valorada con 5 estrellas sobre 5

The first chipper I ever purchased…

The first chipper I ever purchased brand new was from Forst. It was the 11th one of their production line. I had previously, owned and ran other models. This was some years ago. The service and back up by this company has been outstanding; they have often gone above and beyond many times. Since this initial chipper I have purchased 4 other brand new models from them. The machines are first class, with a standard 3 year warranty and the back up is second to none. Highly recommended. Anthony (ArB Tree Care Ltd)

4 de marzo de 2021
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Respuesta de Först

Hello AB,

Thank you for taking the time to leave a review - we really appreciate it. We are very pleased to hear that you are happy with your new Woodchipper and the history of your first purchase, and that you have since purchased 4 more. We look forward to dealing with you in the future!

Valorada con 5 estrellas sobre 5

Forst st6

First time dealing with Matt and the team at Forst, and honestly they were brilliant from the get go. Any issues or queries I had they were quick to email back, or to chat on the phone. I was amazed at how quickly they had got the machine out to me, And look forward to working with the team in the future.

18 de febrero de 2021
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Respuesta de Först

Hello Iain,

Thank you for taking the time to leave a review - we really appreciate it. We are very happy to hear that your experience with us has very positive, and look forward to dealing with you in the future!

Valorada con 3 estrellas sobre 5

Chipper performance is excellent

Chipper performance is excellent, service is good but reliability needs to be improved

15 de febrero de 2021
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Respuesta de Först

Thank you for taking the time to leave a review - we really appreciate it. We are very pleased to hear that you are happy with the service you have received.

Valorada con 5 estrellas sobre 5

Outstanding service and what a machine…

Outstanding service and what a machine it is Best Buy for my company

15 de febrero de 2021
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Respuesta de Först

Hello Jamie,

Thank you for taking the time to leave a review - we really appreciate it. We are very pleased to hear that you are happy with the service you have received, and look forward to dealing with you in the future!

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