FramesPlus Opiniones 

278
•
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don’t waste your money on these cheap tatty looking picture frames. They are basically MDF with oak looking plastic ironed or glued on. As if that isn’t bad enough the cut edges are jagged and ill... Ver más

Valorada con 3 estrellas sobre 5

I was disappointed with the clips. On opening, two were twisted, which couldn’t be used at all. The remaining clips didn’t seem to fit that well, they were loose and kept falling out! I felt the curv... Ver más

Valorada con 3 estrellas sobre 5

Frame was as on website , once it arrived. But delivery company let them down. As poor notificatipn of delivery time eyc which arrived very late in evening.

Valorada con 5 estrellas sobre 5

I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Ver más

Información sobre la empresa

  1. Tienda de marcos

Escrito por la empresa

Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 55% de las opiniones negativas

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3,3

Todas las opiniones

(278)

29 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Scam Site

Placed order on 8/5, received a Evri tracking number and a promised delivery date of the 14-16/5 on the 9/5. However Evri have never received the shipment and FramesPlus don't respond to emails. Charge Backs have now been raised.

17 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful communication and ignorant

Awful communication. Wanted to put a lot of business through them but they wouldn’t reply to emails or messages posted on their website. Will have to find an alternative to supply 1000 frames. Crazy business!
I note the company appears to have gone from under.

14 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID!!! Do not use!!!

Terrible communication, in fact zero communication! Sent in 2 batches with no explanation so when first half received had no idea if the second half would arrive. Wrong colour frame sent, emailed with photos requesting change and never heard back. Was also unhappy with damage to most of them, the inserts didn’t fit and nearly all were coming apart at the corners. Emailed several times and never got a reply. Contacted my bank who have raised a dispute and this company have had the cheek to disagree despite never once coming back to me. Only emails ever received have been the constant nagging for reviews! AVOID LIKE THE PLAGUE!!!!

9 de diciembre de 2024
Valorada con 1 estrellas sobre 5

Be cautious using these

Not sure if they have gone rouge as they seem to have some ok reviews.

The shipping policy stated they offer various but on my order the button to sign up for 10% off did not work nor did shipping show.

I contacted them prior to my order via chat. No response.
Used the contact form after… no response.
Emailed then them the day after … no response this was yesterday so they may reply today?

The order is showing sent with a very slow delivery date yet the tracking shows as not recognised so I have a feeling the no response is likely due to no goods arriving.

27 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam!!

I ordered a frame and I was waiting and waiting and waiting. So I wanted to cancel it and ask for money. I sent 3 emails - no response. No phone number. After 2 weeks I received a notification from the delivery company about the package. I could not collect it because the company didn’t provide my details (name, address etc) So it has been returned to the company. No money back, no answers on my emails. I lost money.

The frame plus is also on Amazon and have good reviews. I don’t understand it at all.

10 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have never received the item ordered

I have never received the item or a refund as requested.This order was placed in October 2024.
I will never use this company again as this is the third time I have tried to get this matter resolved

10 de octubre de 2024

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