FramesPlus Opiniones 

278
•
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don’t waste your money on these cheap tatty looking picture frames. They are basically MDF with oak looking plastic ironed or glued on. As if that isn’t bad enough the cut edges are jagged and ill... Ver más

Valorada con 3 estrellas sobre 5

I was disappointed with the clips. On opening, two were twisted, which couldn’t be used at all. The remaining clips didn’t seem to fit that well, they were loose and kept falling out! I felt the curv... Ver más

Valorada con 3 estrellas sobre 5

Frame was as on website , once it arrived. But delivery company let them down. As poor notificatipn of delivery time eyc which arrived very late in evening.

Valorada con 5 estrellas sobre 5

I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Ver más

Información sobre la empresa

  1. Tienda de marcos

Escrito por la empresa

Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 55% de las opiniones negativas

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3,3

Todas las opiniones

(278)

29 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Check on companies house…

Basically a check on companies house reveals the company run by Muhammad Umar Munir was dissolved in January 2024 yet the website is still live and taking peoples money so fraud - police Scotland should investigate the guy....

12 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

My experience sounds like a lot of others - placed an order in May 2024, recieved confirmation email and that's about it. No response to email, no phone number to call and no real explanation other than this is scam? Strange to hear from others they used to be a legit company - DEFINITELY DO NOT PLACE ORDER.

31 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Company struck off.

No accounts filed since 2020. The company was subject to a compulsory strike-off on 2 January 2024 but it appears Muhammad Umar Muhir is continuing to take money with no intention of supplying goods.

I would suggest anyone who has been robbed by this man reports the matter by Googling "Glasgow Trading Standards".

The company number is SC571718.

Anyone who has been scammed by this website can also leave a review on Etsy where they appear to still be trading. Google "Etsy Frames Plus".

26 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No frames

I have used this company for a couple of years with no problem. My last order was placed on 28.5.24, money taken 29.5.24. Email said expect delivery 6.6.24, then nothing. No reply to emails x 3 . No frames. No phone number. Very disappointed.

29 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

As with the reviews below, frames didn't turn up. No response from them by email. There is no phone number to call. I'm trying to get the money back from my credit card provider.

14 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam.

Ordered two frames which never arrived. They do not reply to support messages. Currently seeking refund.

18 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never received my order, no response from company

Unfortunately, as with many others, I never received the 4 frames I ordered and paid for. I have reached out through all the available contact methods (email, web chat and contact form) to no avail. Wish I had double checked TrustPilot before ordering. Avoid at all costs!

18 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They are thieves, do not give them your money.

These people appear to be nothing more than common thieves.
Like others on here recently, I paid for a frame which was never delivered. Four emails later (you can't find a telephone number for them) I have had no response whatsoever. They have my money and I have nothing to show for it. Do Not make the same mistake as others.

30 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID

AVOID. Took my money for 2 frames nearly a month ago, nothing has been delivered and I’ve had no response to an email or contact via their web form and there is no phone no. to call.
Previously (about 2 yrs ago I think) I had a good experience but not this time….

5 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware...they dont respond if there's an issue

Ordered a frame which was delivered. When removing the film from both side of the perspex ...I noticed a massive scratch in the film and perspex. I've emailed and message and they simply don't respond. Glad I didn't spend much with them as you can't get it resolved if there's a problem

5 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not able to contact them at all!!

Having received the frame I ordered in damaged condition, I was unable to get any response from framesplus via chat bot, no telephone number, 2 emails and I even left a message on facebook. This company are unreachable if you have a problem. I am not interested in a replacement frame but at the very least the company owes me my money back.

7 de abril de 2024
Valorada con 1 estrellas sobre 5

Avoid this company

Avoid this company!
I received a totally different frame to what I ordered in the post. Have tried to contact the company three times to ask them to rectify their mistake. ZERO RESPONSE.
It would be a RISK using this company. There is no one dealing with their complaints/refunds/requests. I’ll add that the frame was pretty bad quality. Better off getting the same quality at Poundland which I did in the end.

30 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No refund for broken frame

Frame arrived broken, sent a picture to them via email requesting a refund (as per the website instructions, because they don't have a contact phone number). It also looked like the frame cracks had been painted over to look 'new', which was weird.

Chased up weeks later, as there was still no reply. Again, no response from them.

Ended up requesting a refund via my bank instead.

22 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Julie Ingham

There doesn't appear to be any customer service. emails not replied to. The contact page is not answered. The chat line was unresponsive. Damaged frames and wrong colour frames were sent to me.

4 de abril de 2024
Opinión espontánea

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