Don’t waste your money on these cheap tatty looking picture frames. They are basically MDF with oak looking plastic ironed or glued on. As if that isn’t bad enough the cut edges are jagged and ill... Ver más
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Consulta las opiniones de los clientes
I was disappointed with the clips. On opening, two were twisted, which couldn’t be used at all. The remaining clips didn’t seem to fit that well, they were loose and kept falling out! I felt the curv... Ver más
Frame was as on website , once it arrived. But delivery company let them down. As poor notificatipn of delivery time eyc which arrived very late in evening.
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Ver más
Información sobre la empresa
Escrito por la empresa
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Información de contacto
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Reino Unido
- info@framesplus.co.uk
- framesplus.co.uk
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Ha contestado el 55% de las opiniones negativas
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Check on companies house…
Basically a check on companies house reveals the company run by Muhammad Umar Munir was dissolved in January 2024 yet the website is still live and taking peoples money so fraud - police Scotland should investigate the guy....
SCAM
My experience sounds like a lot of others - placed an order in May 2024, recieved confirmation email and that's about it. No response to email, no phone number to call and no real explanation other than this is scam? Strange to hear from others they used to be a legit company - DEFINITELY DO NOT PLACE ORDER.
Company struck off.
No accounts filed since 2020. The company was subject to a compulsory strike-off on 2 January 2024 but it appears Muhammad Umar Muhir is continuing to take money with no intention of supplying goods.
I would suggest anyone who has been robbed by this man reports the matter by Googling "Glasgow Trading Standards".
The company number is SC571718.
Anyone who has been scammed by this website can also leave a review on Etsy where they appear to still be trading. Google "Etsy Frames Plus".
No frames
I have used this company for a couple of years with no problem. My last order was placed on 28.5.24, money taken 29.5.24. Email said expect delivery 6.6.24, then nothing. No reply to emails x 3 . No frames. No phone number. Very disappointed.
DO NOT USE THIS COMPANY!!!
As with others - paid for frames but then nothing - website should be closed down - basically theft.
Scam
As with the reviews below, frames didn't turn up. No response from them by email. There is no phone number to call. I'm trying to get the money back from my credit card provider.
Scam.
Ordered two frames which never arrived. They do not reply to support messages. Currently seeking refund.
Never received my order, no response from company
Unfortunately, as with many others, I never received the 4 frames I ordered and paid for. I have reached out through all the available contact methods (email, web chat and contact form) to no avail. Wish I had double checked TrustPilot before ordering. Avoid at all costs!
They are thieves, do not give them your money.
These people appear to be nothing more than common thieves.
Like others on here recently, I paid for a frame which was never delivered. Four emails later (you can't find a telephone number for them) I have had no response whatsoever. They have my money and I have nothing to show for it. Do Not make the same mistake as others.
AVOID
AVOID. Took my money for 2 frames nearly a month ago, nothing has been delivered and I’ve had no response to an email or contact via their web form and there is no phone no. to call.
Previously (about 2 yrs ago I think) I had a good experience but not this time….
Nothing delivered -cannot contact
Ordered a frame on May 5th. Payment taken. No response to messages or emails and no phone number available.
Beware...they dont respond if there's an issue
Ordered a frame which was delivered. When removing the film from both side of the perspex ...I noticed a massive scratch in the film and perspex. I've emailed and message and they simply don't respond. Glad I didn't spend much with them as you can't get it resolved if there's a problem
Can't fault FramesPlus at all
Can't fault FramesPlus. Quick dispatch, brilliant quality and good price
Not able to contact them at all!!
Having received the frame I ordered in damaged condition, I was unable to get any response from framesplus via chat bot, no telephone number, 2 emails and I even left a message on facebook. This company are unreachable if you have a problem. I am not interested in a replacement frame but at the very least the company owes me my money back.
Fast delivery
Fast delivery. Good quality frame. Disappointed there was no attachment to hang it on a wall.
Awful no customer service at all
Avoid this company
Avoid this company!
I received a totally different frame to what I ordered in the post. Have tried to contact the company three times to ask them to rectify their mistake. ZERO RESPONSE.
It would be a RISK using this company. There is no one dealing with their complaints/refunds/requests. I’ll add that the frame was pretty bad quality. Better off getting the same quality at Poundland which I did in the end.
No refund for broken frame
Frame arrived broken, sent a picture to them via email requesting a refund (as per the website instructions, because they don't have a contact phone number). It also looked like the frame cracks had been painted over to look 'new', which was weird.
Chased up weeks later, as there was still no reply. Again, no response from them.
Ended up requesting a refund via my bank instead.
No customer service.
Wrong frames got delivered. I Tried multiple ways to get in touch with them but I got no form of communication from the company.
Julie Ingham
There doesn't appear to be any customer service. emails not replied to. The contact page is not answered. The chat line was unresponsive. Damaged frames and wrong colour frames were sent to me.
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