Don’t waste your money on these cheap tatty looking picture frames. They are basically MDF with oak looking plastic ironed or glued on. As if that isn’t bad enough the cut edges are jagged and ill... Ver más
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Consulta las opiniones de los clientes
I was disappointed with the clips. On opening, two were twisted, which couldn’t be used at all. The remaining clips didn’t seem to fit that well, they were loose and kept falling out! I felt the curv... Ver más
Frame was as on website , once it arrived. But delivery company let them down. As poor notificatipn of delivery time eyc which arrived very late in evening.
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Ver más
Información sobre la empresa
Escrito por la empresa
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Información de contacto
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Reino Unido
- info@framesplus.co.uk
- framesplus.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 55% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Slight defect but great overall
Slight damage to the frame I bought but, for the price and speedy delivery, can’t complain at all. The damage is “hide-able”.
Highly unreliable
I've had orders simply not show up and others that broke immediately
Very well packaged
Very well packaged, delivery time was prompt and lovely product.
Wrong frame delivered
Wrong frame delivered
Tried to contact frames plus via email web chat and contact us page on website with no response to any communication
Very poor customer service
Good quality frame at reasonable price.
Good quality frame at reasonable price.
No issues with the delivery. I’ll definitely use them again.
They ignored all emails about issues…
They ignored all emails about issues with my order. Avoid them. Bad quality product and terrible services
Poor customer service…
Overall the frames I purchased are good value but I wouldn’t use Framesplus again or recommend them. The item turned up damaged and it was not damaged in transit because it was packed well and no marks on the box so they’ve knowingly sent it damaged. They’ve used delaying tactics in responding to me, said they have sent a replacement which hasn’t arrived and now aren’t responding to my messages so buy from this company at own risk and don’t expect any resolution to fault or damaged items.
Excellent quality and value for money
Excellent quality and value for money. massive range to choose from. I had to contact the business direct for a query and they could not be more helpful. First class
Good stuff!
Good quality at a decent price combined with quick delivery
What`s not to like?
Item received damaged
Item received damaged. No response to email sent. PayPal have opened a case.
Frame arrived damaged, no response from Framesplus
My frame arrived damaged, most likely during transit so it's not necessarily the seller's fault. The frame itself does seem of good quality. I promptly sent pictures of it to FramesPlus just to know they were out of business until Mid January 2023, a 2 month break!
Now I have yet to receive any response from them of any sort...
Moral of the story I'm left with a decent frame which is too bent to be used
Definitely disappointed
1 star for early despatch / delivery
1 star for early despatch / delivery. I received a larger sized frame than ordered so emailed FramesPlus. Waited and waited, and still waiting. They asked me to review the product - I said I might be more inclined when they got back to me about wrong size received. Still no reply. Now asked to review the company - so this is it. Customer services non existent. Pity.
Frames review
The frames are reasonably priced, made really well and arrived on time
Good experience. Great value
I read previous reviews so was a bit sceptical. But the frame I bought was in great condition and delivered quickly. Great value for frame and postage. I'll use them again.
Abysmally bad
Ordered a frame 2 weeks ago, haven't received it yet and there is no way I can contact the company. Don't use this company, I think it's a fraud and will report it.
The frame back is too big for the…
The frame back is too big for the frame. And so the frame has a crack in two places and is not likely to last very long.
Great selection and sizes
Great selection and sizes. I bought the perfect size frame for the poster I had. Very well packaged. I’m sure I’ll use them again
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