Don’t waste your money on these cheap tatty looking picture frames. They are basically MDF with oak looking plastic ironed or glued on. As if that isn’t bad enough the cut edges are jagged and ill... Ver más
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Consulta las opiniones de los clientes
I was disappointed with the clips. On opening, two were twisted, which couldn’t be used at all. The remaining clips didn’t seem to fit that well, they were loose and kept falling out! I felt the curv... Ver más
Frame was as on website , once it arrived. But delivery company let them down. As poor notificatipn of delivery time eyc which arrived very late in evening.
I like the enormous range of frames available on FramePlus. Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement. I particularly liked t... Ver más
Información sobre la empresa
Escrito por la empresa
Making high quality picture frames & mounts convenient and affordable for everyone. We are the source for high quality picture frames and picture mounts. We do not Import We manufacture every Picture Frame in UK. We offer the highest quality solution for picture display requirments in large volumes or singular without a premium price
Información de contacto
Unit 1 239 Myreside street, G32 6DR, GLASGOW, Reino Unido
- info@framesplus.co.uk
- framesplus.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 55% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great product!
Took a bit longer to arrive, but that was down to the delivery driver. When it did, I was really pleased with the product!
Very prompt delivery
Very prompt delivery, well packaged and good quality frame
Enormous range of frames…
I like the enormous range of frames available on FramePlus.
Each described and photographed which makes choosing the exact frame, with or without mount, for my requirement.
I particularly liked the clear explanation of both the frame size and the size of picture that would be suitable.
I also found the prices to be very reasonable.
Delivery forecast to the precise day and all completed within 4 days from placing and paying for order on FramePlus website.
I would have no hesitation to recommend FramePlus and purchase more from them, which I have been looking to do so today.
I received my ordered frame yesterday
I received my ordered frame yesterday, it’s arrived damaged, gutted as it’s part of a gift. Having tried to contact Framesplus via their Live Chat I’ve had no reply. I chose to email but have had no reply to this, they don’t supply a contact telephone number so it’s really not great. I would recommend you look elsewhere for frames. Not good customer service
Payment taken straight away but no…
Payment taken straight away but no confirmation email or any response to contact attempts through website form or email, no telephone number to chase up?
@Framesplus - Do you even read the reviews?! Why leave a reply asking for an order ID, which I stated I didn’t get an email confirmation so won’t have, I have also emailed the email address provided twice with no response?! Your reply is useless, please contact me to either return my money or send the products I paid for!

Respuesta de FramesPlus
Took my money and sent nothing
Took my money and sent nothing. No response to my emails, including those sent via PayPal's complaints process. Thankfully now have my money back via PayPal, but would warn others to proceed with caution.

Respuesta de FramesPlus
Picture frame came and come broken on 3…
Picture frame came and come broken on 3 of the edges complain about it. And nothing at all came from them no replacement or refund waste of time
Will not buy from there

Respuesta de FramesPlus
The frames were damaged
The frames were damaged. I sent two emails to ask about this. I heard nothing back. There is no phone number or way to contact them on their website. So I’m stuck with two frames that I paid for and can’t use. As I have no way to get hold of them. Not impressed and wouldn’t use this company again
Lovely frame
Lovely frame, clear lines and lightweight. Very good value for money and free postage and packaging too.

Respuesta de FramesPlus
DO NOT BUY FROM FRAMES PLUS
DO NOT BUY FROM FRAMES PLUS
Frame was supplied damaged and their e-mail contact address isn’t working. They don’t have a contact telephone number. I a message on their website messaging service a few days ago and haven’t received a response
Do not buy from this company
They have now, 2weeks later, responded to my complaint re damaged frame by asking me to confirm my ID. They ask this knowing that customers have no way of contacting them as their tel number and e-mail address isn’t working/isn’t recognised
DON’T BUY FROM THIS COMPANY

Respuesta de FramesPlus
Item damaged and no response from the…
Item damaged and no response from the customer service team to refund or exchange the item
Broken on arrival
One of my frames arrived broken and despite emailing not had any response
No response from the shop
I bought some frames from this shop twice. the first time was ok. shipping was quicker and frame was ok. but the second time, I am still waiting for the delivery after 14days I order. I tried to contact the shop but both email and phone are not working. I left my enquiry through their Website but no response. I am still hoping my order will be delivered soon.
Cannot email as address not valid and…
Cannot email as address not valid and no number provided on website to call.
Item has arrived broken. Cannot get hold of anyone to request a replacement.

Respuesta de FramesPlus
Sadly I never received my order
Sadly I never received my order. It was delivered to the wrong house, then handed back to the driver who never bothered delivering to the correct address instead Hermes produced a string of excuses for why it never got delivered which when challenged they admitted were untrue.
Sadly this sort of thing happens when Hermes is your delivery company.
Framesplus offered to resend the frames but
I just wasn't prepared to take the risk with Hermes, so I was given a full refund. Shame really as the frames looked really nice on the website.
Great company
Great company. Brilliant communication and customer service. After contacting the company because I hadn't received my order, I received a replacement item within a few days. Perfect for my needs. I would highly recommend.

Respuesta de FramesPlus
Exactly what I needed
Exactly what I needed, fast delivery and good communication from seller. Will use again

Respuesta de FramesPlus

Respuesta de FramesPlus
Good quality frame for a decent price
Bought an expensive picture, but not prepared to pay 200 for a frame. Found this one and its good quality for a good price.

Respuesta de FramesPlus
Swift delivery
Swift delivery, well packaged and good value too. Would use again.

Respuesta de FramesPlus
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