Freetrade Opiniones 7364

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Trading UI very easy to use. Excellent services without commission charges. Multiple family members have accounts covering trading, ISA and SIPPs. Many thanks to the Freetrade team for providing such... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Easy to use and invest. There were even advisory notices when I was going to make rookie mistakes with certain types of investments, which was useful and inline with the FCA guidance. There’s also p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I opened a stocks and shares ISA account three years ago after being introduced to Freetrade by a family member. Initially apprehensive as I have never considered buying shares and lack of experience... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great. Much cheaper than more well known providers like Hargreaves Lansdown. Very easy to use and if you have any issues the support team are quick to get in touch. Don't offer as many funds as AJ Bel... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor de bolsa

Información proporcionada por diversas fuentes externas

With Freetrade, you can invest for free in the stock market. Our app is available today on iOS and Android.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Easy to use .

8 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks for your review! We’re glad to hear you find the app easy to use.

If you have any suggestions on how we could make it even better, we’d love to hear them.

Valorada con 5 estrellas sobre 5

Easy to use.

Easy to buy and sell shares. It is worth investing.

7 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks for your review! We’re glad to hear that buying and selling shares has been easy for you, and that you find the platform worthwhile for investing.

If you have any suggestions on how we could make your experience even better, we’d love to hear them.

Valorada con 5 estrellas sobre 5

Really easy to set up and use

Really easy to set up and use. Great platform. Would highly recommend

4 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks so much for your kind words - we’re really glad to hear you found the platform easy to set up and use!

We really appreciate the recommendation. If you ever have any suggestions or need help with anything, feel free to reach out.

Valorada con 5 estrellas sobre 5

Easy to use.

Easy to use.

8 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks for your review - we’re glad to hear you’re finding the app easy to use!

If you ever have any suggestions on how we can make it even better, we’d love to hear them.

Valorada con 3 estrellas sobre 5

Transferring money in sucks

Unable to transfer money into my account. And getting an answer takes 3 days!? I am looking at other apps to use as I cannot always struggle with transferring money to Freetrade and waiting for a week or more until it's done. How is that such a poor process???

7 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

We’re really sorry to hear about your experience - we understand how frustrating delays with funding your account can be, especially when you’re trying to act quickly.

This isn’t the experience we aim to provide, and we appreciate you flagging it. Delays can sometimes occur depending on the payment method or processing times, but we’re always working to make this as smooth and fast as possible.

If you’re still experiencing issues, please reach out to us at reviews@freetrade.io, and we’ll take a closer look at your specific case and help get things resolved as quickly as we can.

Valorada con 1 estrellas sobre 5

Don't thrust them your money

Move fast, break things, ignore customers. Some years ago around COVID times they had locked me in a position for a week - you could buy, but you couldn't sell. On the forum one of the founders told me to go be whiny somewhere else. Never used them since.

8 de abril de 2025
Opinión espontánea
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Respuesta de Freetrade

We’re really sorry to hear about your experience - that’s not the level of service we aim to provide.

We understand how frustrating it must have been to be unable to sell during that time, and we’re also sorry if any previous interactions left you feeling dismissed. That’s certainly not how we want our customers to feel.

We’ve since made improvements to our systems and processes to help prevent situations like this happening again, and we continue working to provide a more reliable experience for our customers.

If you’d ever be open to giving us another try, we’d really appreciate the opportunity to restore your confidence.

Valorada con 5 estrellas sobre 5

Pension Transfer

Just transferred my pension and it was simple and well managed by Freetrade

7 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thank you so much for your feedback! We’re thrilled to hear that your pension transfer was simple and well managed.

We really appreciate you taking the time to share your experience and look forward to continuing to support you with your investments.

Valorada con 5 estrellas sobre 5

As a new investor to the site

As a new investor to the site , I found the process quite easy once I learnt the site navigation. The web page was far better to use then the Phone APP.
The process to fund my account was simple and quick as was the selecting shares and ETF's.

7 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thank you for sharing your experience! We’re glad to hear you found the process of funding your account and selecting shares and ETFs simple and straightforward.

We also appreciate your feedback about the navigation - it’s really helpful to know that the web experience worked well for you. We’re always looking to improve our app experience, so your comments will be passed on to the team.

Happy investing!

Valorada con 5 estrellas sobre 5

So far so good

So far so good

1 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks for your review! 😊

We’re glad to hear things are going well so far. If there’s ever anything you need or any feedback you’d like to share as you continue using the app, feel free to reach out - we’re always here to help.

Thanks again for choosing us!

Valorada con 3 estrellas sobre 5

Sipp with no fees

The free sipp account with no fees is good. In deed this is the only reason I came for.

Don't think this app is that easy to use, and the layout looks old or weird.

My ISA is in another provider as is more visual and easy to understand.

7 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks for sharing your thoughts! We’re glad to hear you’re enjoying the free SIPP - that’s exactly what we aim for.

We appreciate your feedback on the app layout and usability. We’re always looking for ways to improve the experience, and comments like yours help guide future updates.

Valorada con 5 estrellas sobre 5

Brilliant app easy to use and quickly…

Brilliant app easy to use and quickly returns and money back into account for more investment 100% trust worthy keep up the great work 👍👍

7 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks so much for your kind words!

We’re thrilled to hear you find the app easy to use and trustworthy. We’ll keep working hard to make investing simple and seamless for you! 🙏

Valorada con 5 estrellas sobre 5

Withdrawals have gotten faster

Withdrawals have gotten faster at processing and the range of stocks available (out of subscription) are sufficient for my uses.

It seems worth the subscription, but I have no intention to try this year.

7 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks for sharing your feedback!

We’re glad to hear withdrawals are processing faster and that you’re happy with the stock selection. We appreciate your thoughts on the subscription too - whenever you’re ready to explore it, we’ll be here to help.

Valorada con 5 estrellas sobre 5

Easy to use even though I haven't …

Easy to use even though I haven't got much to invest at the moment. I would recommend this site.

6 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks so much for your feedback! We’re glad to hear you find Freetrade easy to use, even if you’re starting small.

We really appreciate your recommendation and are happy to have you on the platform!

Valorada con 5 estrellas sobre 5

A good choice of Stockbroker.

Having been with Hargreaves Lansdown Stockbrokers for many years and being perfectly happy with their conditions I recently moved to Freetrade as Hargreaves increased their fees to in my opinion and many others an unreasonable and excessive amount.
I found the transferring process very simple , Freetrade were very helpful in all aspects of that procedure. Their Portal is easy to negotiate and any questions are answered without delay. I have bought and sold shares since my transition , all being straightforward in process.
I would certainly recommend Freetrade and am very happy with my choice of platform

21 de febrero de 2026
Opinión espontánea
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Respuesta de Freetrade

Thank you so much for your detailed feedback!

We’re thrilled to hear that your transfer went smoothly and that you’re finding our platform easy to use. It’s great to know you’ve had a straightforward experience buying and selling shares, and we really appreciate your recommendation.

Welcome to Freetrade! 🎉

Valorada con 2 estrellas sobre 5

Good user interface poor customer service…

Good user interface but unfortunately the customer support is really poor. I've not been able to find a number to call and any email messages on the chat take a a few days to answer and they don't really answer the question you asking.

1 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks for your feedback. We’re glad to hear you’re enjoying the interface, but we’re sorry your experience with customer support hasn’t met expectations.

We’re always looking for ways to improve our response times and clarity, and we’ll share your comments with our support team to help us do better.

Valorada con 1 estrellas sobre 5

Poor data for everything and

Poor data for everything, specially the price targets and earn estimates.

I will be pulling all my investments out.

Also my wife has trouble every time she deposits money and we are fed up with the same story over and over again .

6 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks for your feedback. We know that price targets and earnings estimates come from third-party sources and shouldn’t be relied on on their own. It’s always best to look at a wide range of information and, if needed, speak to a financial advisor.

We’re also sorry to hear about the difficulties you’ve experienced. We take issues like these seriously and are always looking for ways to improve our platform and support.

Valorada con 5 estrellas sobre 5

Free Trading

Great platform with free trading.

6 de abril de 2026
Opinión espontánea
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Respuesta de Freetrade

Thanks for your review! We’re glad you’re enjoying the platform and the benefits of free trading. 🎉

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