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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fine and Rare wines always ready to share latest highly rated wines or any that come through as unusual or good value Their website is efficient and allows you to see your portfolio and pay invoi... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Overall, I’m a big fan of FRW. They have an incredible catalogue of wines, a pretty complete offering when it comes to Bordeaux EP, and some interesting opportunities to buy from other collections.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Both wines by the single bottle and available at optimal time to drink which I can confirm from the St Joseph white was priced well for the quality. Only problem was they doubled the delivery charge f... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Due to time zone between London and Hong Kong, I have difficulties at communication with Mr Tony as well as hard to conclude the deal. Luckily, I manage to find old contact, Mr Ross Eva to solve... Ver más

Información sobre la empresa


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very Professional with great website

Great website. Very easily navigated and some very interesting educational content. Communication and delivery simple and effective. Very professional. Thank you.

9 de abril de 2026
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Respuesta de FINE+RARE

Dear Joanne,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Ottima Azienda assolutamente

Ottima Azienda assolutamente! Mi servo da loro ormai da tre anni e non hanno mai sbagliato un colpo! Sempre tutto come concordato. Faccio ordini con previsione di consegna a tre mesi e sono sempre puntualissimi come da ordine. I prezzi sono super concorrenziali. Ringrazio il signor Enrico con cui mi interfaccio sempre.

27 de marzo de 2026
Opinión espontánea
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Respuesta de FINE+RARE

Gentile Fabio,

Grazie di cuore per la tua splendida recensione!

Ci fa davvero piacere sapere che in questi tre anni ti sei sempre trovato bene con noi e che ogni ordine sia andato esattamente come concordato. Grazie anche per aver sottolineato la nostra competitività sui prezzi; facciamo il possibile per garantirti sempre il miglior servizio al miglior valore.

Continueremo a fare del nostro meglio per meritare ogni giorno la tua fiducia. A presto!

Un caro saluto da tutto il team di FINE+RARE!

Valorada con 5 estrellas sobre 5

Bought several cases at FRW

Bought several cases at FRW, never had any problems. Customer support are responsive, competent and most importantly, real people.

12 de marzo de 2026
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Respuesta de FINE+RARE

Dear Mark,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

I can only review the ordering process

I can only review the ordering process, as I ordered a particular wine upon release and will not be receiving it for months, but the ordering experience was simple and faultless as far as I am concerned.

11 de marzo de 2026
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Respuesta de FINE+RARE

Dear Chris,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Store and sale wines in London

Prompt answers from the staff, complete infos about the wines on sale, every request on wines stored satisfied

10 de marzo de 2026
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Respuesta de FINE+RARE

Dear Marco,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Simply wine!

5 de marzo de 2026
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Respuesta de FINE+RARE

Dear Christopher,

Thank you for taking the time to provide us with your feedback!

We’re delighted to hear that you are happy with our product— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Excellent selection of wine and some…

Excellent selection of wine and some keen prices if you hunt for them. Efficient online ordering. Delivery good.

7 de marzo de 2026
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Respuesta de FINE+RARE

Dear Mark,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Single bottles at optimal age.

Both wines by the single bottle and available at optimal time to drink which I can confirm from the St Joseph white was priced well for the quality. Only problem was they doubled the delivery charge for two bottles when I added the 2nd to the order which was strange although they were from total different parts of the world.

27 de febrero de 2026
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Respuesta de FINE+RARE

Dear Paul,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy your latest order.

Upon review, I can confirm that the delivery fee has only been charged once. If you have any further questions, please don’t hesitate to contact our Customer Service team—they’ll be happy to assist you.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Fine and Rare wines always ready to…

Fine and Rare wines always ready to share latest highly rated wines or any that come through as unusual or good value

Their website is efficient and allows you to see your portfolio and pay invoices easily

Would recommend them as go to wine merchants when you want a rest from Majestic....

26 de febrero de 2026
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Respuesta de FINE+RARE

Dear Rod,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Reliable

Clear and informative communications. Swift execution. Ease of payment. Efficient deliveries.

25 de febrero de 2026
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Respuesta de FINE+RARE

Dear Dennis,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Great

Everything great

24 de febrero de 2026
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Respuesta de FINE+RARE

Dear Kat,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 4 estrellas sobre 5

Great service and amazing selection

Overall, I’m a big fan of FRW. They have an incredible catalogue of wines, a pretty complete offering when it comes to Bordeaux EP, and some interesting opportunities to buy from other collections.
Some great recommendations from some of their team over the years too.
Storage fees aren’t the cheapest, but not a rip-off either, and wines have always arrived with me in perfect condition.
The only thing holding me back from a 5-star is that the delivery fees are a bit steep and out of line with some competitors.

3 de marzo de 2026
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Respuesta de FINE+RARE

Dear Nicholas,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.

We will take away your comments regarding the delivery fees for further consideration.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Great Service

Personalized service with quick response time. There are always unique and rare items on sale.

23 de febrero de 2026
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Respuesta de FINE+RARE

Dear Martin,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 4 estrellas sobre 5

Good choice.

very professional and have a great selection of different wines.

26 de febrero de 2026
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Respuesta de FINE+RARE

Dear Andrew,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service and platform— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Tutto perfetto

Tutto perfetto! Comunicazione - serietà - spedizione. Pacco spedito in maniera eccezionale bottiglie protette arrivate a temperatura ottimale nonostante la temperatura rigida all’esterno. Enrico molto professionale e disponibile.

Super consigliato!

2 de marzo de 2026
Opinión espontánea
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Respuesta de FINE+RARE

Gentile Simone,

La ringraziamo sinceramente per la sua splendida recensione.

Siamo molto felici di sapere che comunicazione, serietà e spedizione siano stati all’altezza delle sue aspettative, e che le bottiglie siano arrivate perfettamente protette e alla giusta temperatura.

Grazie ancora per la fiducia, saremo lieti di assisterla nuovamente.

Un caro saluto da tutto il team di FINE+RARE

Valorada con 5 estrellas sobre 5

Swift processing

Swift processing. Good communication.

23 de febrero de 2026
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Respuesta de FINE+RARE

Dear Simon,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Just great!

This is not my first order, and I have consistently received excellent service and delivery.

20 de febrero de 2026
Opinión espontánea
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Respuesta de FINE+RARE

Dear Roman,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Reliable wine merchant

The wines were delivered in safe hands and were stored in very good condition. Fine+Rare can be trusted if you are looking for fine wines.

6 de febrero de 2026
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Respuesta de FINE+RARE

Dear Eric,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

Valorada con 5 estrellas sobre 5

Couldn't have been better

My query was dealt with quickly and extremely professionally - couldn't have been better.

7 de febrero de 2026
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Respuesta de FINE+RARE

Dear Chris,

Thank you for taking the time to provide us with your valuable feedback!

We’re delighted to hear that you are happy with our service— it’s exactly what we strive for every day.

Thanks again for choosing us!

Warm regards from all of us at FINE+RARE.

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