Douch Family Funeral Directors Opiniones 

1253
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gemma and the Staff at the Wareham office were so amazing and helpful. They guided us through the process with sensitivity and patience. On the actual day of both services they were all brilliant we d... Ver más

Valorada con 5 estrellas sobre 5

The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Peter Short who assured me he would help/arrange and take a lot of pressure off me - and he DID. He is an absolutely brilliant marvellous and a lovely man. On the day he dressed beautif... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently used Douch Family Funeral Directors for my nan's funeral, and I cannot thank them enough for their incredible support, compassion, and professionalism. Every detail was handled with such c... Ver más

Información sobre la empresa

  1. Funeraria
  2. Servicio de cremación
  3. Director de servicios funerarios

Escrito por la empresa

Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.

Douch Family Funeral Directors

Escrito por la empresa

Our Number One Priority is You!
Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1253)

152 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Giving my Mother the perfect funeral

Lesley Shand gave my late Mother the most wonderful funeral. Every detail of the service was just perfect. From arranging the flowers, the music, the local minister and the catering for the wake, Leanne, one of the funeral directors at Lesley Shand, made sure every single detail, no matter how small, was catered for. My Mother and I were very close and her passing was a huge loss for which time will not heal, but, I think she would have been very happy with the "send off" she received from Lesley Shand. If you are, or are about to, go through the grief of losing a loved one, then I highly recommend Lesley Shand Funeral Service in Corfe Mullen.

29 de enero de 2026
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Respuesta de Douch Family Funeral Directors

It was our honour for myself and my Team to care for your late Mother with the respect that she deserved. Your kindness, attention to detail and love shone through, to ensure that we were able to give her the very best send off. We had a beautiful service that was delivered by the Canon in our Ceremony Room, followed by a lovely afternoon tea.
Taking the time to thank us and your kind words mean a lot to us, thank you. We look forward to seeing you soon for that cup of tea and catch up.
Kindest regards and best wishes from Leanne and the rest of the team at Lesley Shand Funeral Service.

Valorada con 1 estrellas sobre 5

The truth about the service you offer.

Having been informed of my mums death by my Son, I telephoned there office, telling them I was the Son of my mother and ask for some details, of the solicitor or the name of the person handling mums funeral, so I could attend mums funeral. I was told that information was not available to me, with no explanation.
As I am a 68 year old disabled man with a broken back/spine, I had no contact information for my family, So I was unable to attend my mums funeral.
So I am wondering where did all the lovely caring funeral director Peter go, maybe my mums money was not good enough.
David.G.Downton,Son of Doreen. Downton.

18 de febrero de 2026
Opinión espontánea
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Respuesta de Douch Family Funeral Directors

Dear David,

We are sorry to hear how distressing this situation has been for you. The loss of a parent is always difficult, particularly where family relationships are complex.

As funeral directors, we are instructed by, and accountable to, the person arranging the funeral. We are legally and ethically required to maintain their confidentiality and cannot disclose certain information without their consent. This is not discretionary, it is a professional obligation that applies to every family we serve.

The funeral details, including location, date and time were published on the Memoriam page, in line with the wishes of the arranging family member, so that those who wished to attend could do so.

Our team is committed to treating every family with fairness, dignity and respect, and payment arrangements never influence the care provided.

If you would like to discuss your concerns directly, we would be willing to speak with you privately.

Nick Douch
Managing Director

Valorada con 5 estrellas sobre 5

Dad's passing

Adrian and his team were very professional but also compassionate. Mum was very impressed with the way they took care of us and showed great respect on the day of the funeral. Thanks to Helen for sorting the photo montage and for sending them to me plus the service itself. Ellie the celebrant was excellent and prepared a brilliant eulogy based on our memories. Would thoroughly recommend their room for the service. We found it very personnel and between them and us we did my dad proud. Can't thank then enough. Thank you Adrian

20 de enero de 2026
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Respuesta de Douch Family Funeral Directors

Dear Thelma, thank you for such a lovely review. We are so pleased everything went well for your Dad’s funeral, and that you felt supported before, during and after the funeral and arrangements. We are pleased our onsite ceremony room enabled you to use the facilities available, including the photo tribute, to ensure that your Dad had the best send off that was personal to you all and him. Kind regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

We had The smoothest best experience…

We had The smoothest best experience when our Mother passed away. Very friendly and helpful at a difficult time. We recommend Douch Family Funeral directors.

30 de enero de 2026
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Respuesta de Douch Family Funeral Directors

Dear Laurence,

Thank you so much for your kind words. We’re truly grateful for your recommendation and are glad we could offer support and kindness during such a difficult time. It was our honour to help your family, and we’re wishing you comfort and peace moving forward. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Funeral of mum

From the moment I contacted the out of hours team I knew that my relative was going to be looked after in a dignified and caring manner which she deserved. I would not hesitate to recommend Leanne and all the staff at Corfe Mullen who were so kind and caring throughout such a difficult time.

5 de noviembre de 2025
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Respuesta de Douch Family Funeral Directors

Thank you so much for your kind words. It means a great deal to myself and the Lesley Shand team to know that we were able to support you during such a sad time. You helped us to give your mum the most beautiful send off, which we are grateful to have been part of.
Wishing you and your family all the very best. Kind regards. From Leanne and the rest of the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Excellent

From the moment of my first contact, I felt comfortable with the care they showed towards my mother, and our family.

26 de enero de 2026
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Respuesta de Douch Family Funeral Directors

Daryl, thank you for your lovely words. We are pleased that your mother’s funeral, and your final goodbyes, were what you envisaged, and that you felt we supported you through this difficult time. Kind regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Nothing was too much trouble

From our first meeting with Peter to arrange Dads funeral, we were made to feel at ease and we immediately knew we were in safe hands. We were guided through every step of the procedure, including costings not only for the funeral but also for the necessary extras: Celebrant, florist etc.

We felt very assured and comfortable that whilst in the care of the funeral home, Dad was being respectfully cared for and we were informed that we would be able to spend time with him in the chapel should we wish to do so.

The service was not rushed in any way and went very smoothly. Peter was most accommodating at all times and we were even allowed to have a visual tribute of photos included. We felt that Dad had been given the dignified send off that he deserved.

Two weeks after the funeral we had the ashes internment at our local cemetery. Peter liased with the town council and grave diggers on our behalf and once again he made the procedure simple and completely stress free.

We could not fault the service that we were given by Lesley Shand Funeral Directors. The level of service and genuine care was extremely high and they were very professional, accommodating and friendly. We would not hesitate recommending them.

Although it was understandably a sad occasion, it was made so much easier by having the guidance and help from Peter who consistently showed sincerity and kindness.

19 de enero de 2026
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Respuesta de Douch Family Funeral Directors

Thank you, Mrs G-H for taking the time to leave this lovely review, and most importantly for entrusting Pops into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Care shown always

22 de enero de 2026
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Respuesta de Douch Family Funeral Directors

Thank you for taking the time to review our services.

It was a great privilege for us to care for you loved one.

We wish you all the best for the future. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Everything was perfect

Everything was perfect. The funeral was carried out with great dignity and care.

21 de enero de 2026
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Respuesta de Douch Family Funeral Directors

Dear Nick,

Thank you for taking the time to review our services and trusting us to care for Luci.

It was a great privilege and we are so happy to hear you felt everything was perfect.

We wish you all the best for the future. Kind Regards. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Very well organised with dignity and…

Very well organised with dignity and professionalism

16 de enero de 2026
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Respuesta de Douch Family Funeral Directors

Thank you for your lovely feedback. The funeral in our onsite ceremony room was a lovely space for you to say your goodbyes to your loved one. The use of the space for refreshments there after the service enabled everybody to stay after the service and share more memories. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Personal, thoughtful, kind & respectful

Personal, thoughtful, kind and respectful. Everything we could have hoped for.
Thank you.

13 de enero de 2026
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Respuesta de Douch Family Funeral Directors

Paul, thank you for your kind words after the arrangements of your loved one's funeral which took place at New Forest Crematorium - a lovely setting for their funeral. It was really personal to you all, and we are pleased that your final goodbye's to them were how you wanted them to be. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Lovely and friendly and really helped…

Lovely and friendly and really helped us to navigate everything at a very emotional time

15 de enero de 2026
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Respuesta de Douch Family Funeral Directors

Hi Malcolm, thank you for your kind words. It really was a lovely funeral, using our onsite ceremony room to really personal your goodbyes and add in the little extras. Thank you for allowing us to help at this difficult time. Kind regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Thankyou Danielle and the team for all…

Thankyou Danielle and the team for all your help and professionalism during this difficult time.

12 de enero de 2026
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Respuesta de Douch Family Funeral Directors

Thank you for taking the time to leave such a lovely review. It was a pleasure to have met Mike and to have been able to honour his wishes. It was a beautiful service and a fantastic turn out for a much-loved gentleman. Kind regards. From Danielle and the rest of the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Couldn't fault the service provided to…

Couldn't fault the service provided to my family when our loved one passed away. The funeral director went the extra mile to ensure that we could hold the funeral in a timely manner even with the disruption to availability due to the Christmas and New Year holidays.

29 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Many thanks for taking the time to leave such a positive review. I am pleased that we could provide our service to you in a timely manner regardless of the restrictions of the Christmas period. Kindest regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Very kind

Very kind, helpful, respectful people who made the planning and funeral arrangements easier than expected.

23 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Dear Ros,

Thank you for your kind review and for allowing us to support and care for you and your family at such a very sad time. Kindest regards. From the whole team at AE Jolliffe & Son Funeral Directors.

Valorada con 5 estrellas sobre 5

We cannot thank A E Jolliffe & Son…

We cannot thank A E Jolliffe & Son enough. For the kindness, professionalism and sensitivity with which they carried out my brother’s funeral. We had the memorial in their beautiful private ceremony room. It was a peaceful and light, tranquil space to say goodbye. With much gratitude. Lynne

22 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Dear Lynne, thank you so much for your wonderful feedback from your brothers funeral. The celebration of his life was so personalised to him, with our ceremony room filled with his guitars and music which he so loved! We were honoured to look after you and your family at this difficult. Kindest regards. From Helen, Adrian and the rest of the team at AE Jolliffe Son Funeral Directors.

Valorada con 5 estrellas sobre 5

Empathy

Elise was kind, patient and compassionate. I wasn't rushed and things were explained to me as many times as needed. Nothing was too much trouble and I feel very blessed to have been taken care of in this way.

5 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Dear Gillian,

Thank you so much for your kind words.
It truly means a lot to know that you felt supported, listened to, and cared.
We are very grateful for your trust, and it was a privilege to be able to take care of your husband.
Wishing you all the very best. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Caring professional service

We received a first class service from Douch Family Funeral Directors. Their guidance, kindness and compassion during the planning and for their professionalism on the day of the funeral was invaluable. Thank you

23 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Dear Caroline,
Thank you so much for taking the time to review our services.
It was a privilege to support you and your family during such a difficult time.
Your appreciation of our guidance, compassion, and professionalism means a great deal to us.
We wish you all the best for the future. Kind regards. From Elise and the rest of the team from James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Lesley Shand helped me through such a difficult time.

Lesley Shand in Blandford handled my mum's funeral. She had a funeral plan with them, so it was easier than it could have been anyway, but Peter Short, one of the Funeral Directors there was so comforting in the first few days after mum's death. I didn't know what to do or where to start, so I called the 24 hour helpline at 7am and asked for help. Peter called me as soon as the office opened, and saw me at their premises that day. He took things from there with my input and wishes, so I felt that things were all under control from that point on. And he dealt with everything so sensitively, with real insight into the type of person mum was (she lost her husband 6 months beforehand and had met with Peter a few times). From the beginning of the process, through to the funeral, and then the storage of the ashes, I felt that I was taken care of, a priority, and never an inconvenience. I can't thank Peter and his colleagues enough.

22 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Thank you, Emily for taking the time to leave this lovely review, and most importantly for entrusting your dear Mum into our care and allowing me to take care of the arrangements for you. As you have said I was privileged to have met Mum on numerous occasions.

You come across a few people in life that leave a lasting impression on you. For me your Mum was one of those people. She was an absolute treasure. Kind Regards. From Peter & the rest of the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Very caring and respectful

Very caring and respectful

19 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Thank you Jean for taking the time to leave us a review. We are pleased you feel this way about the service provided for Peter. Take care of yourself. With Kindest Regards. From
Danielle and the rest of the team at Lesley Shand Funeral Service.

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