Douch Family Funeral Directors Opiniones 

1253
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gemma and the Staff at the Wareham office were so amazing and helpful. They guided us through the process with sensitivity and patience. On the actual day of both services they were all brilliant we d... Ver más

Valorada con 5 estrellas sobre 5

The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Peter Short who assured me he would help/arrange and take a lot of pressure off me - and he DID. He is an absolutely brilliant marvellous and a lovely man. On the day he dressed beautif... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently used Douch Family Funeral Directors for my nan's funeral, and I cannot thank them enough for their incredible support, compassion, and professionalism. Every detail was handled with such c... Ver más

Información sobre la empresa

  1. Funeraria
  2. Servicio de cremación
  3. Director de servicios funerarios

Escrito por la empresa

Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.

Douch Family Funeral Directors

Escrito por la empresa

Our Number One Priority is You!
Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1253)

152 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent reputation

We chose AE Joliffe & son Funeral Directors in Ferndown because of their excellent reputation and both my parents had funeral plans there. The ceremonial room on site was warm, intimate and convenient for friends and neighbours.
We were immediately put at ease by Adrian on initial arrival. All the staff were warm, welcoming, respectful and very professional.
All our needs were met and the service was memorable.
We had a board with family photos and a video of photos accompanied by music of our choice.
We also took the catering option, which was delicious and were able to bring in our own wine.
A huge thanks for the excellent service and would recommend highly.

17 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Dear Annie, thank you for lovely words we have received. We are so pleased that you were able to use the space in our ceremony room to personalise the service for your loved one. The use of the room for refreshments afterwards made it easier for your friends and family afterwards. We were privileged to look after your loved one, and your family during this difficult time, hopefully we made it all a lot easier for you. Kindest regards. From Adrian and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Perfect service end to end

Perfect service end to end. Guiding direction but ultimately leaving us flexibility to suit our needs. Thanks.

19 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Thank you Malcolm for these kind words. We were privileged to help you and your family with the organising of your loved ones funeral, and this was truly reflected in the service in our onsite ceremony room. Thank you for allowing us to support you and your family. Kindest regards. From Adrian, Helen and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

At the beginning

At the beginning, booking the plan was a simple process, where, at a time of sadness, I was guided with sympathy, through the procedure then, and how, when my wife passed, the service wold continue. When that time came the wishes of myself and family, were uppermost in the minds of Douch Family Funeral Directors. No small matter was left untended. Our thoughts were taken fully into consideration. The funeral itself, proceeded exactly how we would have wished, giving many of those attending, a quiet joy at the service, celebrating the life of my wife.

12 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Dear John, thank you for your thoughtful and kind words. We feel honoured to have looked after your wife, when setting up the funeral plan and then sadly when she passed away. We take comfort in the fact that the service at the crematorium was ‘a quiet joy’ for you all. Thank you for allowing us to look after you and your family. Kind regards. From Adrian, Helen the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Very welcoming and helpful staff

Very welcoming and helpful staff, who went above and beyond to make our experience as honouring to mum as possible. Even finding a pink sparkly scatter tube for us which was so fitting for mum. All costs are clearly shown with nothing hidden, so you know exactly what you are paying for. Unpressured. Elise was very knowledgeable and answered any questions that we had. Highly recommended.

8 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Dear Jacqueline,
Thank you so much for taking time to leave a review.
We’re really pleased to hear that you felt welcomed and supported, and that we could help make everything as fitting and special for your mum as possible — the pink sparkly scatter tube really was perfect for her, we are still finding sparkles now!
It means a lot to know you felt informed, unpressured, and well looked after.
Thank you again for your kind words and recommendation. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Wonderful care…

The staff at James Smith couldn’t have been kinder or more helpful going above and beyond at what was a very difficult time. I would especially like to thank Elise, Mark, Nick, Paul and Ollie. Thank you all for your love and care. Linda and family.

8 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Dear Linda,
Thank you so much for your kind words.
It truly meant a great deal to all of us to be able to take care of Doddy and support you and your family at such a difficult time.
I’ll make sure your kind thanks are shared with Mark, Nick, Paul and Ollie.
Sending you and your family our very best wishes. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 4 estrellas sobre 5

Very friendly and understanding.

8 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Kevin, thank you for your kind words. Thank you for allowing us to help with the funeral instructions for your loved one. Kind regards. From Adrian and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Lovely caring funeral directer Peter

Lovely caring funeral directer Peter, from collection from home of ny beloved husband Barry to his private cremation.
I thank you so much for making my experience easier to bear at this time. Jenny Tyers

10 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Thank you, Jenny for taking the time to leave this lovely review, and most importantly for entrusting dear Barry into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you both. Best wishes. From Peter and the rest of the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Dignified but unfussy

When making the arrangements for this funeral I was really listened to. Everything was done just how I hoped it would be, but also, some things were above and beyond my expectations. The whole ceremony was dignified and unfussy, effect for my family.

12 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Many thanks for taking the time to leave a review. It was a privilege to be able to give your family exactly what they wanted and to guide you through everything. Kindest Regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Everything was done to a very high…

Everything was done to a very high standard and they could not have done anymore. very helpful reassuring and efficient. Would highly recommend, a brilliant service, staff very friendly and helpful.

8 de diciembre de 2025
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Respuesta de Douch Family Funeral Directors

Dear Mrs Reed, thank you for taking the time to leave such a lovely review. It was a real privilege to help organise such a lovely service for Dorothy.

Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Exceptional understanding

They listened to our family wishes and went above and beyond the call of duty to deliver and more recognising our needs with so much care and respect.
Surpassing all our expectations.
Ill be forever grateful to them.

15 de octubre de 2025
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Respuesta de Douch Family Funeral Directors

Dear Sarah, thank you for taking the time to leave a lovely review, it was our pleasure to help you and your family during this difficult time. Best wishes. From Ollie and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Great service

Great service

30 de septiembre de 2025
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Respuesta de Douch Family Funeral Directors

Thank you for your kind words. We are truly honoured to have supported you and your family during such a difficult time.

We wish you all the best for the future.

Kind regards. From Elise, Ollie and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Elise and her team provided a flawless…

Elise and her team provided a flawless service to our family. She guided us through the process with compassion and treated my Dad with the dignity he deserved.

23 de octubre de 2025
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Respuesta de Douch Family Funeral Directors

Dear David,

Thank you for your kind and thoughtful words. It was an honour to be able to guide you and your family during such a difficult time.

Taking care of your dad and ensuring he was treated with the dignity he deserved was a true privilege.

We you all the best for the future.

Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Professional and compassionate

Pete and the team handled our sad and emotion time with pure compassion and expertise.

From start to finish handled all the arrangements and took the stress away.

21 de octubre de 2025
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Respuesta de Douch Family Funeral Directors

Thank you, Darren for taking the time to leave this lovely review, and most importantly for entrusting Mum into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family.
Best wishes. From Peter and the rest of the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Exceptional

Exceptional; faultless care, attention to detail and dare I say it with gentle humour for the passing of my aunt by both Funeral Director Leanne and Celebrant Neil.
I can't thank you enough - Mark

23 de octubre de 2025
Opinión espontánea
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Respuesta de Douch Family Funeral Directors

Dear Mark and family,

It was an absolute honour to be part of Brenda's Celebration of Life.
Brenda had such a beautiful fitting service with your help.

Wishing you and your family all the very best.

Kindest regards, Leanne, Neil Prince - Celebrant and all the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Very supportive and caring

Gemma’s care and consideration was amazing, taking time to look after all of us. A very big thank you to the whole team at Wareham, we felt supported through the whole difficult process.

15 de octubre de 2025
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Respuesta de Douch Family Funeral Directors

Many thanks for taking the time to leave a review. It was a privilege to be able to offer support and guidance at such a difficult time.

Kind regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Absolutely the best funeral home ❤️

Danelle was absolutely an amazing credit to your team.. she is so kind , professional and caring for every tiny detail to be exact for Dads funeral. Her commitment and contribution to our family was incredibly inspiring. Natalie her wingman was as lovely and kind, & nothing seem to be too much trouble for this incredibly generous people. I would recommend them a million % .
As a total deer in the head lights , not knowing an absolute thing for dad’s funeral, Danielle simply said on our 1st meeting … “we’ve got this and Dad will have the best send off ever. “. And she was so TRUE to her words. She was PERFECT. & her Team in a very challenging Family situation.
This funeral was arranged from NORFOLK.
And you wouldn’t have known that l was not living in Corfe Mullen . I was never made to feel alone at anytime ❤️
10/10 and 5 🌟s isn’t enough
Dawn Stafford
Burgh Castle… Norfolk

21 de octubre de 2025
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Respuesta de Douch Family Funeral Directors

Thank you so much Dawn for taking the time to leave such a lovely review, it means so much to us. It was a privilege to take care of you and your family, and I am so pleased that you feel that we gave Dad a lovely send off. I don't think I'll ever forget those Dahlias, they were beautiful. Take care of yourself and each other. Kind regards. From Danielle, Natalie and the rest of the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5
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Respuesta de Douch Family Funeral Directors

Dear Stella
Thank you for leaving a very kind review regarding our services, it is much appreciated. Kind regards. From Amy & the rest of the team at Douch & Small Funeral Directors.

Valorada con 5 estrellas sobre 5

Listened and delivered

Very helpful, treated with total respect, listened to what we wanted and delivered. The Ceremony Room was so much better than the crematorium.

No funeral is nice but this was as good as it gets.

15 de octubre de 2025
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Respuesta de Douch Family Funeral Directors

Thank you David for taking the time to leave such a lovely review.  By using the Sheila Kendrick Suite it meant that the ceremony room could be set up just as you wanted to make it a very personal service and lovely service. Kindest regards. From Adrian, Helen and the rest of the team at AE Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Excellent beyond measure.

At a time of emotional distress when a loved one had died it was so reassuring to be dealt with in such a kind and gracious way. All of the staff I dealt with were caring and kind. It made an awful time more bearable.

13 de octubre de 2025
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Respuesta de Douch Family Funeral Directors

Many thanks for taking the time to leave a review. It was a real honour to be able to support you throughout all the funeral arrangements.

Best Wishes. From Gemma and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Funeral for Vera

We had an unattended funeral arranged by the funeral directors at James Smith in Swanage. Everything was taken care of from bringing the deceased back to her home town, to keeping us informed on the date for cremation, which was arranged to coincide with the church thanksgiving. The staff went above and beyond in the service they provided.

3 de octubre de 2025
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Respuesta de Douch Family Funeral Directors

Dear Steve,

Thank you so much for taking the time to share your kind words.

We’re truly grateful to hear that you felt supported throughout the arrangements and that everything came together in a way that honoured your friend.

We wish you the best for the future,

Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

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