Furlan Marri Opiniones 

Respuesta de Furlan Marri

Hace 5 días

Dear Stylianos,
Thank you so much for your wonderful review.
We are truly delighted to hear that you had such a positive experience with our team, both during the purchase process and the watch pickup. Providing attentive and personal service is very important to us, and your kind words mean a lot to everyone involved.
We are also thrilled that you are enjoying the watch itself. We put a great deal of care into every detail, and knowing that the experience from the first contact to wearing the watch has been a great one is the best reward.
Thank you again for your trust and support. We hope you will enjoy your Furlan Marri timepiece for many years to come.
Kind regards,
The Furlan Marri Team

Respuesta de Furlan Marri

Hace 6 días

Dear Joseph,
Thank you for taking the time to share your feedback.
We're sorry to hear that you believe your watch is not functioning correctly. We have reached out to you by email to better understand the issue and to make sure there isn't simply a misunderstanding regarding how the watch operates.
Your Sabbia Rosa is equipped with a mechaquartz movement, which works differently from a standard chronograph. In particular, the left subdial is the chronograph minute counter, not the seconds counter. It advances by one minute each time the central chronograph seconds hand completes a full revolution.
We've asked if you could send us a short video of the watch so we can verify that everything is working as intended or, if there is a genuine issue, resolve it as quickly as possible.
Our goal is always to ensure every customer is completely satisfied, and we hope we can clarify the situation together. We look forward to hearing from you.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

3 jul 2026

Dear Becks,
Thank you so much for your wonderful feedback! We're delighted to hear that you appreciate the finishing and attention to detail of your watch. It means a great deal to us that you feel it offers exceptional value. We hope it brings you many years of enjoyment!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

3 jul 2026

Dear Chris,
Thank you so much for your kind words! We're thrilled to hear that you appreciate the finishing of your watch. Your feedback means a lot to us, and we hope you enjoy wearing it for many years to come!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

3 jul 2026

Dear Ammar,
Thank you for your thoughtful feedback! We're delighted to hear that you appreciate the finishing and attention to detail of the watch.
We understand your surprise regarding the manufacturing origin. However, we would like to clarify that this is clearly stated on our website: while some of our watches are manufactured in Switzerland, our Mechaquartz collection is manufactured in Hong Kong. This choice is primarily driven by logistics and efficiency, as the Mechaquartz movements used in these models originate from Japan. Manufacturing and shipping these watches from Hong Kong allows us to streamline the process while maintaining the quality standards we expect for every Furlan Marri timepiece.
Regarding the strap, we're sorry to hear that it didn't fully meet your expectations. All of our straps are crafted using high-quality French and Italian leather, but we truly value your feedback and are always looking for ways to further improve our products.
Thank you again for taking the time to share your experience.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

3 jul 2026

Dear Ahmed,
Thank you so much for your wonderful feedback! We're delighted to hear that you found it easy to communicate with us and that our team was able to answer your questions quickly. It's also great to know that you enjoyed the ordering experience and appreciated the packaging. We truly value your support and hope you enjoy your watch for many years to come!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

Actualizada el 3 jul 2026

Bonjour Christophe,
Merci d'avoir pris le temps de partager votre retour.
Nous comprenons parfaitement que les frais de douane aient pu être une mauvaise surprise. Toutefois, nous tenons à préciser que cette information est clairement indiquée sur notre site internet avant l'achat. Les commandes sont facturées hors taxes, et les droits de douane ainsi que la TVA sont perçus directement par le pays dans lequel la livraison est effectuée. Ces frais sont fixés uniquement par les autorités douanières du pays de destination et sont totalement indépendants de Furlan Marri.
Nous souhaitons également rappeler que la collection Mechaquartz est fabriquée à Hong Kong, comme indiqué sur notre site. Ce choix est lié à des raisons logistiques, les mouvements Mechaquartz étant fabriqués au Japon. Cela nous permet d'assurer une production efficace tout en maintenant les standards de qualité que nous exigeons pour chacune de nos montres.
Comme convenu, nous avons pris le temps de vous appeler afin de vous expliquer la situation en détail et de répondre à toutes vos questions. Nous espérons que cet échange aura permis d'apporter les éclaircissements nécessaires.
Si vous avez la moindre autre question ou souhaitez davantage d'informations, n'hésitez surtout pas à nous rappeler, nous serons ravis d'échanger à nouveau avec vous.
Bien à vous,
L'équipe Furlan Marri

Respuesta de Furlan Marri

3 jul 2026

Dear Fernando,
Thank you so much for your kind words! We're delighted to hear that the watch met your expectations and that you're enjoying it. We truly appreciate your support and hope you wear it with pride for many years to come!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

30 jun 2026

Dear Roger,
Thank you so much for taking the time to share such a thoughtful review! We're thrilled to hear that your Sabbia Rosa exceeded your expectations and looks even better in person.
You're absolutely right, on paper, a 38 mm case can seem a little small for some wrists. However, once it's on the wrist, its balanced proportions and 46 mm lug-to-lug length allow it to wear beautifully across a wide range of wrist sizes, which is exactly what we aimed for in its design.
We're also delighted that you appreciated the attention to detail, from the finishing of the watch to the packaging and the additional strap. We strive to make the entire experience as enjoyable as possible, so it's wonderful to hear everything met your expectations.
Your kind words and your "10/10" recommendation truly mean the world to us. We look forward to welcoming you back for your next Furlan Marri timepiece. Thank you again for your trust and support!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

30 jun 2026

Dear Hiten,
Thank you so much for your kind review! We're delighted to hear that you're enjoying your Sabbia Rosa and that you were happy with both our service and the quick delivery.
We truly appreciate your support and hope your Sabbia Rosa brings you many years of enjoyment. Thank you for choosing Furlan Marri!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

30 jun 2026

Dear Taeuhk,
Thank you so much for your kind review! We're delighted to hear that you love your watch and that your order reached you quickly.
Your support means a great deal to us, and we hope your Furlan Marri brings you many years of enjoyment. Thank you for choosing us!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

30 jun 2026

Dear EunHo,
Thank you so much for your thoughtful and generous review. We're truly honored that your first Furlan Marri experience has been such a positive one.
It means a great deal to hear that you appreciate the vintage-inspired design, the attention to detail, and the quality of the finishing. Creating timepieces that combine timeless aesthetics with exceptional value is at the heart of what we do, so your words are especially rewarding for our entire team.
We're also delighted that your shipping and customer experience met your expectations. Your trust and recommendation mean the world to us, and we're incredibly grateful for your support.
We look forward to accompanying you on your collecting journey and hope to welcome you back for your next Furlan Marri timepiece. Thank you once again!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

30 jun 2026

Dear Brigitte,
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your experience with our website, the quick delivery, and, most importantly, your watch.
It means a great deal to us to know that you appreciate the beauty of the timepiece and the quality of its finishing. We put a lot of care into every detail, and it's always rewarding to hear that it shines through.
Thank you for choosing Furlan Marri. We hope you enjoy wearing your watch for many years to come!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

30 jun 2026

Dear Milos,
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with both your watch and our customer service.
Knowing that you would recommend Furlan Marri is the greatest compliment we could receive. Your support truly means a lot to our entire team, and it motivates us to continue delivering the best possible experience.
We hope you enjoy your watch for many years to come, and thank you once again for being part of the Furlan Marri family!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

30 jun 2026

Dear Dr. Milos,
Thank you so much for your wonderful review! We're truly delighted to hear that you enjoyed the entire experience, from the presentation and packaging to the quality of your watch.
It's especially rewarding to know that your Sabbia Rosa has lived up to your expectations. Your recommendation means a great deal to us and to the entire Furlan Marri team.
We hope your watch brings you many years of enjoyment, and thank you once again for your trust and support!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

30 jun 2026

Dear Nico,
Thank you for your thoughtful feedback! We're delighted to hear that you love the look and quality of your watch.
Regarding our straps, we put a great deal of care into selecting them, working closely with trusted suppliers in France and Italy to ensure they meet our standards for quality and comfort. That said, we completely understand that straps are a matter of personal preference, and we're glad you've found a custom strap that suits you perfectly. We hope it makes your watch even more enjoyable to wear.
Thank you again for choosing Furlan Marri, and we wish you many years of enjoyment with your timepiece!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

30 jun 2026

Dear Khalifa,
Thank you so much for your kind words! We're truly honored to hear that your Furlan Marri has become your favorite watch. Your support means a lot to us, and we hope it brings you joy for many years to come. Enjoy wearing it, and welcome to the Furlan Marri family!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

26 jun 2026

Dear Reza,
Thank you so much for your thoughtful review! We're delighted to hear that you love your watch. We also truly appreciate your feedback regarding its weight. We understand your point, and while the lightweight feel is due to the quartz movement and the materials chosen for comfort, your suggestion is valuable and will be shared with our team as we continue to improve our products. We hope you enjoy wearing your watch for years to come!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

24 jun 2026

Dear Mohammed,
Thank you for your kind words and for your review! We're delighted to hear that you're enjoying your watch. Your support means a lot to us, and we hope it brings you many years of pleasure.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

24 jun 2026

Dear Tam,
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your watch and even more delighted to know that it won't be your last. Welcome to the Furlan Marri family, we look forward to accompanying you on your collecting journey.
Warm regards,
The Furlan Marri Team