Furlan Marri Opiniones 

Respuesta de Furlan Marri

24 jun 2026

Dear Isa,
We're truly grateful for your patience and understanding throughout the delivery process. While we regret the challenges you encountered with our courier partner, we're pleased that our follow-up and support helped make the experience smoother.
Your trust means a lot to us, and we hope you enjoy your Furlan Marri timepiece for many years to come.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

24 jun 2026

Dear Daniel,
Thank you for your wonderful 5-star review! We're delighted to hear that you appreciate the watch as a whole, especially the dial and the case. Every detail is crafted with great care, and it means a lot to know that it resonates with you.
Thank you for your support, and we hope you continue to enjoy your Furlan Marri timepiece for many years to come.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

24 jun 2026

Dear Marwan,
Thank you for your kind review! We're delighted to hear that you're loving our designs. Your support means a lot to us, and we hope you continue to enjoy our collections for years to come.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

24 jun 2026

Dear Naman,
Thank you for taking the time to share your feedback. We're sorry to hear that the Disco Volante did not meet your expectations when you received it.
We would genuinely appreciate learning more about what specifically disappointed you, whether it was related to the design, proportions, finishing, or any other aspect. Your feedback is invaluable to us and helps us continue improving.
Please do not hesitate to reach out to us by email with more details. We'd be grateful for the opportunity to better understand your experience and assist you in any way we can.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

16 jun 2026

Dear Michal,
Thank you for your review!
We're delighted to hear that you're pleased with the quality of our product. We put great care into every detail, and it's always rewarding to know that our customers recognize and appreciate this commitment.
Thank you for your support, and we hope you enjoy your timepiece for many years to come.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

16 jun 2026

Dear Rayan,
Thank you for your review!
We're delighted to hear that you appreciate the quality of the materials used in your watch. Craftsmanship and attention to detail are at the heart of everything we do, so it's wonderful to know that this has been reflected in your experience.
Thank you for your support, and we hope you enjoy your timepiece for many years to come.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

16 jun 2026

Dear Leon,
Thank you so much for your thoughtful review!
We're delighted to hear that you were able to secure a Sabbia Rosa after missing the initial release and that everything went smoothly with your order.
It's especially rewarding to know that you appreciate both the design of the watch and the quality of the leather strap. We put great care into selecting materials that not only look elegant but also feel exceptional on the wrist.
Thank you for your support and kind words about the value of the piece. We hope you enjoy your Sabbia Rosa for many years to come.
Welcome to the Furlan Marri Family !
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

16 jun 2026

Dear Joseph,
Thank you for your kind review!
We're delighted to hear that you're enjoying your watch. Your support means a lot to us, and we look forward to welcoming you back for your next purchase.
Enjoy your timepiece, and thank you for being part of the Furlan Marri community!
Best regards,
The Furlan Marri Team

Respuesta de Furlan Marri

9 jun 2026

Dear Connor,
Thank you for your kind feedback! We're delighted to hear that your purchase was easy, the delivery was on time, and that you're pleased with the product. We appreciate your support and look forward to serving you again.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

9 jun 2026

Dear Andreas,
Thank you for your feedback.
We are sincerely sorry that you felt there was a lack of updates regarding your repair. We understand how important it is to stay informed throughout the process, and we will take your comments into account to improve our communication and provide more regular updates on ongoing repairs in the future.
My colleague had been in contact with you throughout the process. Unfortunately, your watch required a specific component that took longer than expected to reach us, which caused the repair to take more time than initially anticipated. We completely understand your frustration and apologize for the inconvenience.
The good news is that the repair has now been completed and your watch has been shipped back to you. Most importantly, the issue has been resolved, and we hope you will soon be enjoying your watch again.
Thank you for your patience, understanding, and continued support of Furlan Marri. We truly appreciate it and wish you many years of enjoyment with your timepiece.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

3 jun 2026

Dear Saleh,
Thank you very much for your review and for your kind words about the watch. We're delighted to hear that you feel it deserves 5 stars.
We completely understand your point regarding the limited shipping destinations. At the moment, all shipments of our Mechaquartz collections to Saudi Arabia are temporarily suspended due to the current geopolitical situation and the resulting logistics constraints.
Please know that we are actively working with our logistics partners and carriers to find a solution and resume deliveries as soon as conditions allow. We will keep our customers informed as soon as the situation evolves and shipping options become available again.
Thank you for your understanding, patience, and continued support.
Kind regards,
The Furlan Marri Team

Respuesta de Furlan Marri

3 jun 2026

Dear Mark,
Thank you for your feedback!
Indeed, the delivery took a little longer than expected due to customs procedures and the carrier's processing times. Unfortunately, these steps are sometimes beyond our control. However, we're pleased that everything was resolved quickly afterward and that your watch was successfully delivered.
Most importantly, we're delighted to hear that you love your watch and that you're satisfied with your purchase. Your satisfaction is our greatest reward.
Thank you again for your patience and trust, and we hope you enjoy your watch for many years to come!
Welcome to the Furlan Marri Family !
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

3 jun 2026

Dear Giuseppe,
Thank you for your feedback and for your kind words about the Nero Sabbia. We're delighted to hear that you appreciate both its design and quality.
We understand your surprise regarding the shipping origin. However, we would like to clarify that this is clearly stated on our website: while some of our watches are manufactured in Switzerland, our Mechaquartz collection is manufactured in Hong Kong.
This choice is primarily driven by logistics and efficiency, as the Mechaquartz movements used in these models originate from Japan. Manufacturing and shipping these watches from Hong Kong allows us to streamline the process while maintaining the quality standards we expect for every Furlan Marri timepiece.
That being said, we truly appreciate your feedback, as it helps us better understand our customers' expectations and perceptions. We are nevertheless very happy to know that the watch itself lived up to your expectations and that you are enjoying it.
Thank you for your trust and welcome to the Furlan Marri family.
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

3 jun 2026

Dear Mohammed,
Thank you very much for taking the time to share your suggestions with us.
So far, we have primarily focused on case sizes between 37.5mm and 38mm, as they are an important part of the DNA of our current collections. That being said, we are actively working on entirely new collections and are exploring potential changes in case sizes for the years ahead.
We also appreciate your suggestions regarding a date display, Arabic numerals for both the dial and date wheel, as well as a green dial option. Your feedback will be shared with our design team.
As you may know, at Furlan Marri we value being close to our collectors and listening to their ideas when developing future timepieces. Your comments will certainly be taken into consideration as we continue to shape upcoming Furlan Marri collections.
Thank you once again for your support and for being part of the Furlan Marri family.
Warm regards,
The Furlan Marri Family

Respuesta de Furlan Marri

3 jun 2026

Hello Jean-David,
Merci beaucoup pour votre retour !
Nous sommes ravis d'apprendre que votre nouveau bracelet vous plaît et qu'il répond à vos attentes. C'est toujours un plaisir de savoir que nos clients apprécient nos produits.
Bienvenue dans la famille Furlan Marri ! Nous vous remercions sincèrement pour votre confiance et espérons que vous profiterez pleinement de votre nouveau bracelet pendant de nombreuses années.
À très bientôt,
L'équipe Furlan Marri

Respuesta de Furlan Marri

21 may 2026

Dear Naser,
Thank you so much for your kind words! We’re truly grateful for your patience and for taking the time to share your experience, even before receiving your item. It means a lot to hear that our customer support team made you feel well taken care of. We’ll make sure your order reaches you as soon as possible, and we hope you’ll love it just as much when it arrives!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

21 may 2026

Dear Andres,
Thank you for your feedback, and we’re very happy to hear that you find the watch beautiful.
Regarding the small subdial, we would like to clarify that this is not a small seconds display. Our chronograph models use the VK64 movement, and the subdial positioned at 3 o’clock is actually a 24-hour indicator designed to show whether the time displayed is AM or PM (day or night).
This means the subdial rotates gradually over a 24-hour cycle rather than moving like a traditional running seconds hand. So based on your description, the watch is functioning normally.
We completely understand that this can sometimes be confusing at first, and we truly appreciate you giving us the opportunity to clarify it. If you have any other questions, please don’t hesitate to contact our team via email at support@furlanmarri.com, we’ll always be happy to help.
Enjoy your watch, and welcome to the Furlan Marri family!
Warm regards,
The Furlan Marri Family

Respuesta de Furlan Marri

21 may 2026

Dear Joel,
Thank you for your wonderful feedback! We’re so happy to hear that the delivery was fast and that you love the watch. Knowing that the size and quality met your expectations truly means a lot to us. Enjoy wearing it, and welcome to the Furlan Marri family!
Warm regards,
The Furlan Marri Family

Respuesta de Furlan Marri

21 may 2026

Dear Pang,
Thank you for sharing your feedback with us. We understand that the dial may appear smaller than expected compared to the photos, and we appreciate your preference for a larger watch presence on the wrist.
At Furlan Marri, our watches are intentionally designed around a 37.5–38mm diameter, as this is part of the vintage-inspired proportions and timeless elegance that define the brand’s identity. We believe these dimensions offer a refined and versatile wearing experience true to classic watchmaking codes.
That being said, we truly value comments like yours, and it’s something we continuously reflect on as the brand evolves. In the future, we may explore collections with slightly larger diameters to offer different wearing experiences while staying faithful to our design philosophy.
Thank you again for your honest feedback and for your support, welcome to the Furlan Marri family!
Warm regards,
The Furlan Marri Team

Respuesta de Furlan Marri

21 may 2026

Dear Yaoguo,
Thank you for your kind feedback! We’re delighted to hear that you’re happy with the quality of the watch and the packaging. We put a lot of care into every detail, so it truly means a lot to us. Welcome to the Furlan Marri family, and we hope you enjoy your watch for many years to come!
Warm regards,
The Furlan Marri Team