Future Health Biobank Opiniones 

291
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was a pleasure working with Future Health Biobank company . Caring , polite , patient , thoughtful and always available when needed . Used them twice for my both children and when I called bac... Ver más

Valorada con 2 estrellas sobre 5

On 2 April, 2020 we gave the samples of the stem cells to Future Health Greece to send them to Switzerland. They told us that after one month we would receive an email from Switzerland referring... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Future BioBank has been the best choice for the collection of our daughter's stem cells. They always been professional and nice, following us in all the process. i found the system of how they man... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely amazing experience! So easy and professional. We were guided all the way and customer service team are always available. Once we went to the hospital we kept on updating the collector/cour... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de biotecnología

Escrito por la empresa

Welcome to Future Health Biobank, one of the world's most accredited stem cell bank. Protect your family's future health with umbilical cord blood & tissue stem cell banking and genetic screening.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

291 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,3

Todas las opiniones

(291)

4 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

I was happy with the service provide…

I was happy with the service provide by the team.it was very organise.

4 de octubre de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Thank you for your review Zara!

Best wishes, UK Customer Care Team

Valorada con 5 estrellas sobre 5

Really good service

Really good service. Friendly and helpful

3 de octubre de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Thank you for your review Charlotte!

Best wishes, UK Customer Care Team

Valorada con 5 estrellas sobre 5

I have to say I don’t usually write…

I have to say I don’t usually write reviews but I was amazed at how good they were. The lady jay she called and explained everything to me asking me or my partner to call when I’m hospital. We kept her informed through our journey and she was there as promised.
Would highly recommend if it is a process your looking at!

3 de octubre de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi,

Thank you for your lovely review! We are so pleased the service exceeded your expectations!

Best wishes, Future Health Biobank, Customer Care Team UK

Valorada con 5 estrellas sobre 5

Excellent customer service and after…

Excellent customer service and after care. Easy to follow process and always on the end of the phone to ask any questions. Very happy with the service that we received.

3 de octubre de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Paul,

Thank you for your review!

Best wishes, Future Health Biobank, Customer Care Team UK

Valorada con 5 estrellas sobre 5

Very professional service

Very professional service from the second that you make an enquiry, to the collection and also after.

I highly recommend

2 de octubre de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Thank you Irene!

Best wishes, FHT Customer Care Team UK

Valorada con 5 estrellas sobre 5

Brilliant service

I would strongly recommend using Future Health Biobank, they answered all my questions, the collection on the day of my baby’s arrival was completely stress free. In fact, it was the easiest part of the day! A couple of texts to phlebotomist Montana (who was fantastic) on the day and she arrived without problem. Hopefully I’ll never need to use the stem cells but it’s peace of mind for the future.

2 de octubre de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Lucy,

Thank you for your lovely review, we are delighted you were pleased with the service received!

Best wishes, Future Health Biobank, Customer Care Team UK

Valorada con 5 estrellas sobre 5

I had an excellent experience with…

I had an excellent experience with Future Health Bio Bank. They are professional and you can definitely rely on them. Thank you once again

26 de septiembre de 2019
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Respuesta de Future Health Biobank

Thank you Marwa for your kind words, we are so glad you are pleased with the service!

Best wishes, Future Health Biobank, Customer Care Team UK

Valorada con 5 estrellas sobre 5

Strongly recommend

We were quite late when reach for their service. However they were very quick and efficient in their respond and set up everything within a day. I got the kit next day . Also they did have really good price match and finance service.
On the actual day there’s this lady who came to cut the cord but due to my complications she had to wait 10h . Was real pleasure dealing with them very professional.
Oh and they gave us a cute card for the newborn baby so touching!

4 de septiembre de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Alexa,

Thank you for your lovely feedback, we are so pleased you were happy with the service!

Kind regards

FHT UK Customer Care Team

Valorada con 4 estrellas sobre 5

Love future health

:)
Everyone should have stem cells taken regardless
Love future health

3 de septiembre de 2019
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Respuesta de Future Health Biobank

Hi HollyMay,

Thank you for your lovely feedback!

Kind regards

FHT UK Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

Great service. On the day the sample is taken the process is well organised and straightforward without any impact on the birth or baby

3 de septiembre de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Laura,

Thank you for your feedback!

Kind regards

FHT UK Customer Care Team

Valorada con 5 estrellas sobre 5

Highly recommended

Me and my husband decided to gather stemp cells literally 2 days before due date. Despite very tight time line everything was arranged very quickly and smoothly. We can not be more happy with the service and support.

3 de septiembre de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Joanna,

Thank you for your feedback!

Kind regards

FHT UK Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

Great service. Seamless and very well organized.

15 de agosto de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Daniela,

Thank you for your feedback!

Kind regards

FHT UK Customer Care

Valorada con 5 estrellas sobre 5

The Best Care and Customer Service

We were very happy with the service received with our stem cell collection. Future Health Biobank were faultless from start to finish, providing the best care and customer service I've probably ever experienced in the medical field. A seamless collection - I was busy having a c sec, and blissfully unaware of what was going on until I was told it was done and sample promptly collected before I even had time to ask. To anyone considering banking with Future Health - do it.

8 de agosto de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Ellie,

Thank you for your lovely review, we are so pleased you felt the service was great!

Best wishes FHT UK Customer Care Team

Valorada con 5 estrellas sobre 5

Professional service

Good communication, not put under pressure. Very informative about the process so you can understand what will happen. Professional & friendly service.

3 de agosto de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Rebecca,

Thank you for your kind feedback!

Kind regards FHT UK Customer Care Team

Valorada con 5 estrellas sobre 5

Very quick

Very quick. Clear messaging.

15 de julio de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Anna Maria,

Thank you for your feedback!

Kind regards FHT UK Customer Care Team

Valorada con 5 estrellas sobre 5

Very efficient service

Very efficient service. The team were responsive and always informative. The steps to follow on the day of collection of sample were easy and concise.

15 de julio de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Danny,

Thank you for your feedback, we are glad you found the process simple!

Kind Regards FHT UK Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Highly recommended.

15 de julio de 2019
Opinión espontánea
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Respuesta de Future Health Biobank

Hi Arpi,

Thank you for your feedback!

Kind Regards FHT UK Customer Care Team

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