Sloane & Sons Teak Furniture Opiniones 

121
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ed and the wonderful team at Sloane and Sons have supplied us with the highest quality benches for our garden at an excellent price. Delivery was quick and the benches we had to construct were very ea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered the Sherborne Teak Patio Lounge Corner Sofa Set and are really happy with it. We'd looked at cheaper options elsewhere but decided to go for solid Teak in the end and we're very pleased... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reviewing the various options on the web, and having spoken to the company we decided to purchase 2 flat Armed Benches. I prefer to speak to people as an elderly OAP as opposed to ordering on line. P... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simon and Callan really pulled out all the stops getting some outdoor, hand-made cushions sent to me in Ireland. There were problems with the courier, so they sent their own driver to get things sorte... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para jardín
  2. también en la categoría
  3. Fabricante de mobiliario
  4. Tienda de muebles
  5. Tienda de muebles de exterior
  6. Vivero

Escrito por la empresa

Established in 1989 Sloane & Sons specialise in teak garden furniture such as benches, dining and lounge furniture. Our USP is that since 1989 we have manufactured ALL of our cushions and soft furnishing here at our purpose built facility in Burton on Trent. Unlike our competition who still import cheap foam and cushions we maintain our manufacturing heritage. Our grade A teak furniture is suited to domestic and commercial use.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(121)

45 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Quality Benches

We have just taken delivery of 3 seater bench, it is very sturdy and looks amazing. Very pleased with the quality.

12 de junio de 2024
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Great news Adil. Thank you for taking the time to leave such a kind review. I hope the Summer arrives soon!

Valorada con 1 estrellas sobre 5

There is no guaranteed delivery date

There is no guaranteed delivery date - they expect you to pay for an order when there is no guarantee of delivery date - an item has slipped 2 weeks in less that a week - simply not acceptable. The product may be good, but the service is far from.

3 de junio de 2024
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Hi Phil, I think you have misunderstood the website. The reason the date has moved and not 'slipped' is because that particular batch of products has sold out hence we move the date back as not to mislead potential customers like you. We are currently selling in excess of 600 benches / teak products a week hence the sites stock level alter by the minute. I am sorry you have missed out on the date you wanted the delivery for. Kind Regards Sloane & Sons Teak Furniture.

Valorada con 5 estrellas sobre 5

Friendly Helpful people and high standard product

The website was easy to navigate. We had a query with memorial plaque, the response by telephone was very quick, helpful & our requirement perfectly executed. Delivery was possible within a couple of days but we asked for a specific longer date again met. The Bench we ordered was just perfect for our requirements with excellent engineering finish.
Thank You Ed and team

19 de marzo de 2024
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Thanks for the fab review Les, i hope the Sun comes out soon!

Valorada con 5 estrellas sobre 5

Great quality furniture

In April 2023, I ordered two wooden garden sofas and two matching chairs, along with a full set of covers, as well as an eight-seater table and chairs from GardenBenches.com. I spent quite a lot of money on this order.

The order process was straightforward. I called to place the order and had a few questions. The person on the phone was very helpful and answered all my questions. Before I placed my order, they informed me that they were waiting for the stock to arrive and that delivery would take around three weeks, which was perfect for my needs.

Delivery arrived on time, without any issues. The delivery company brought all the items into our garden, which was very helpful. I was very pleased with the quality of the furniture.

We had chosen green covers, but a few of them faded very quickly in the sun. I contacted the office, and they immediately sent out a completely new set of covers. Their customer service was fantastic.

Overall, I was very satisfied with my experience and would definitely buy from them again.

22 de abril de 2023
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

We are very grateful for the kind review of our products and service. I am pleased to say we have rectified the issue in question with our fabric supplier.

Valorada con 5 estrellas sobre 5

High quality products delivered on time…

High quality products delivered on time in my experience. We have ordered garden furniture and tub chairs from this company in the past - everything was A1.

5 de septiembre de 2023
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Thank you for the kind review.

Valorada con 1 estrellas sobre 5

Disappointing quality and service

My husband bought me an Oxford garden bench for Christmas. For obvious weather related reasons, we left it in its (undamaged) packaging in the garage until later in the Spring. When I came to construct it, I discovered that one of the diagonal sections of the backrest was damaged. I contacted Sloane and Sons, who were unhelpful and offered no resolution except for sending a bag of glue and some sandpaper in the post.

Had we bought the bench from Homebase, I might not have been so disappointed, but I was under the impression that we were buying a quality piece of furniture that would last for many years (hence the price). In fact, the diagonal backrest sections appear to be glued in place and the whole thing seems pretty flimsy, even leaving aside the damage.

Sloane and sons' reason for not offering an exchange was that we had not contacted them immediately after the bench arrived. My view is that if they aren't willing to guarantee the condition of their new products for more than a short period after delivery, they shouldn't be offering them for sale in the winter months.

In summary, I would recommend looking elsewhere for a higher quality product and better customer service.

25 de diciembre de 2022
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

I am sorry you feel this way. The bench was in your posession for over 4 months and we ask all goods are checked within 24 hours of taking delivery. We feel this is a fair amount of time to check goods for damage in transit. KInd Regards Sloane & Sons

Valorada con 1 estrellas sobre 5

Paid for bench in error

Paid for bench in error - immediately cancelled and was promised prompt refund. Three weeks and three reminders later eventually got refund. Not good service in today's market

13 de agosto de 2023
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

I am sorry you ordered the bench by accident Mr Dick. The refund process usually take 5-7 working days as we suggest for the FD was on holiday during this perioid. I am glad you have your money back after ordering by accident.

Valorada con 5 estrellas sobre 5

Fast delivery quality item…

Well I ordered at 11am and my teak garden bench and cushion was delivered at 0840 the next morning. The delivery driver was excellent and unwrapped the bench for me and took the pallet away too. Very happy with the bench it’s solid and looks great

18 de mayo de 2023
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

This is FAB news! Delighted we were able to get the bench to you next day and without issue.

Valorada con 5 estrellas sobre 5

Excellent good quality and excellent…

Excellent good quality and excellent good fast delivery service excellent well made that's why I've ordered another one very friendly delivery service we'll done all round very happy and so pleased thanks paul

13 de julio de 2022
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Thank you for your return custom. We are very grateful. Sloane & Sons Teak Furniture.

Valorada con 5 estrellas sobre 5

Received bench 2 days after ordering,in…

Received bench 2 days after ordering,in excellent packaging on a pallet.
I love my Farleigh 5' teak bench with small dip in seat and cushioned cover
i can lie on my side ,with pillow,for a snooze (without falling out ! ! ) I can also
sit with a glass of wine on its wide arm and enjoy the sunset ! Or if you
prefer coffee at dawn (what ever is your cup of tea ! ! ! )

18 de abril de 2020
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Splendid news! Glad you are happy with your benches.

Valorada con 5 estrellas sobre 5

Excellent teak bench

Excellent teak bench. Bought as a 25th anniversary suprise gift. Names and wedding date carved into the wood. Absolutely beautiful. Solid bench. Well worth the money. The couple loved it. The service from Billy and the delivery driver scott was excellent. Thank you for excellent service and beautiful product!

23 de mayo de 2017
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Thank you for your business.

Valorada con 5 estrellas sobre 5

The two-seater bench was perfect

The two-seater bench was perfect - hard wearing but beautiful! I was so impressed with how quickly it was dispatched. Excellent value for money. Many thanks.

10 de mayo de 2017
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Thanks Carol. Enjoy!

Valorada con 5 estrellas sobre 5

Our new teak garden bench.

Our new teak garden bench arrived within 24hours of ordering as promised. It was very easy to assemble, just tapping in dowels as indicated by the assembly plan and stickers on the arms, seat etc. Now that it has been sited in the garden, my wife and I can honestly say that it is a much needed and very attractive addition. The bench has exceeded our expectations, well done GardenBenches.com.
Brian and Cathy Edwards.

14 de abril de 2017
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Great news Brian, hope you are still enjoying your garden.

Valorada con 5 estrellas sobre 5

Really happy with my bench

Really happy with my bench, arrived quickly and very well packaged. Absolutely fantastic to sit out in the garden of an evening. Highly recommended, superb quality bench.

10 de abril de 2017
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Thanks Andy.

Valorada con 5 estrellas sobre 5

Excellent Bench! Speedy Delivery!

Great bench and I am so pleased with the speedy delivery! Would recommend to anyone looking for a new bench! A***

24 de marzo de 2017
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Enjoy Billy!

Valorada con 1 estrellas sobre 5

Stated Preassembled (not) and late

The whole point to buying this garden bench is that I stipulated pre-assembled.
Left in the cardboard wrapper not assembled
Late service,pathetic excuse blaming the Suez Canal.
You can buy cheaper elsewhere so go elsewhere

17 de marzo de 2017
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Hello Mr Ralph, We do make it clear on the product page and on the website which of our benches arrive fully built and ones that arrive in 4 parts and slot together with traditional mortise and tenon joints with dowels. Sorry you missed this on this occasion.

Please also search for the article relating to the Suez Canal being blocked as this was an international incident that effected businesses all over the World.

Valorada con 5 estrellas sobre 5

Fantastic Bench, Great Service

The quality of our purchased bench is fantastic, it was delivered within a couple of days. The friendly staff answered all of our questions and I can highly recommend gardenbenches.com

11 de marzo de 2015
Opinión espontánea
Logotipo de Sloane & Sons Teak Furniture

Respuesta de Sloane & Sons Teak Furniture

Thanks Matt, enjoy.

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