Banner for Gardenvity I Wood fired hot tubs

Gardenvity I Wood fired hot tubs Opiniones 

204
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wir haben im Januar 26 ein Badefass bei Gardenvity bestellt. Trotz leichter Kommunikations-Probleme bei den Lieferterminen ist von der Bestellung bis zur Lieferung alles super gelaufen. Das Badefass... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gardenvity hat mich aufgrund der transparenten und guten Darstellung auf der Webseite überzeugt. Hier werden alle Komponenten perfekt dargestellt, so das ich den für mich passenden Hot Tub finden ko... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nous avons reçu notre bain nordique dans les délais impartis et nous sommes plus que satisfaits de la qualité, nous avons pris notre 1er bain hier et l'avons vraiment beaucoup apprécié. La communi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Abgesehen davon, dass wir absolute Fans von unserem Badefass sind und es schon einige Jahre im Gebrauch ist, ist der Support und die Kundenorientierung herausragend. Auch wenn lange nach Garantie noch... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de jacuzzi
  2. Piscina de agua caliente al aire libre
  3. Jardín spa
  4. Comercio

Sobre Gardenvity I Wood fired hot tubs

Escrito por la empresa

🔥 Premium Wood-Fired Hot Tubs for Outdoor Relaxation

At Gardenvity, we design and deliver high-quality wood-fired hot tubs with ergonomic acrylic or fiberglass inserts and food-grade stainless steel heaters.

We offer a range of filtration options – from a classic sand filter to our innovatively engineered premium filtration system with a UV-C lamp and integrated 3kW heater.

Jet placement is no accident – we’ve spent years refining the number and positioning of hydro massage jets to deliver an optimal spa experience. These are beautifully complemented by optional air bubble jets and underwater LED lighting, taking your soak to the next level.

We also provide a variety of thoughtfully selected accessories – all based on customer feedback and practical outdoor use, because we understand exactly what’s needed to make every hot tub moment even better.

Hot tub in garden

Why choose Gardenvity?

🛠️ Expert-selected configurations with special pricing – carefully chosen to meet real customer needs

💬 Exceptional customer service – friendly and responsive support team always ready to help

🧱 Durable materials – built with premium components for long-term use in any weather

🚚 Delivery across the United Kingdom, Germany, Austria, Poland, Czech Republic, France & more – we are continuously expanding across Europe

✅ 2-year warranty on all hot tubs.

Customer support Gardenvity

🔧 Customize your spa experience – your way

We offer a selection of configurable hot tubs that you can tailor to match your own style and expectations – from cladding and insert colours to the number of massage jets, LED lights, filtration systems, and accessories.

If you don’t find your perfect match in our list of pre-configured models – just wave your magic wand and create your own unique hot tub, designed exactly the way you want it.

Customizable hot tub Gardenvity

Ready to enjoy spa time in your own garden? Visit Gardenvity and explore the possibilities.

Visit www.gardenvity.com


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

204 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(204)

43 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service from ordering to…

Excellent service from ordering to delivery, arrived on the day we arranged and installation was a breeze the staff at gardenvity were prompt with responses to questions I sent through email, which made for a pleasurable experience. I would highly recommend 👌 gardenvity and their products to anyone

9 de mayo de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

We highly appreciate your great feedback, Steve - thank you!
Happy customers complimenting our dedicated team members never fail bringing even more joy into our office!
Drop us a line if you need any advice or just want to share how it all goes with your new hot tub.
Thanks again!

Valorada con 5 estrellas sobre 5

An excellent experience from start to…

An excellent experience from start to finish. The hot tub sale was overseen by Milda, who was very attentive and was able to answer all of my questions, and sent further details about installation of a base for the hot tub over WhatsApp which was very useful. The delivery was on a date of my choosing. The guy who delivered it was polite - and worked really hard to deliver, position and set it up for us. It proved to be a difficult job due to access restrictions (I had to remove a fence panel and the hot tub needed to be squeezed past the shed). However, he solved the issues and got the tub positioned in the right spot without too much fuss.

As for the hot tub itself, we are really impressed with its quality and looks. The grey interior looks good and I’d really recommend the air jets. It takes about 2.5 hours to heat up at this time of year. I’ve found that you have to be careful to get the temperature right - as it’s easy to be enthusiastic about sticking more logs on the fire and getting the water too hot to get into. I’ve found that it’s best to reduce the number of logs and to close the air vents in the last hour, to slow down the rate at which it heats over the last hour. I’m sure it’s something that I’ll get used to though and is part of the fun of a wood fired hot tub.

8 de mayo de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Thank you very much, Jonny, for your review!
We've been happy to answer each of your questions -- and make the whole process flawless.
If you want to heat the water fast, using the insulated cover is really important, as it may cause as much as a full hour's difference.
And yes, if sticking too many logs at the final stage, you'll probably need to add more cold water to cool it down a little.
Thanks again, and enjoy your new spot for ultimate relaxation!

Valorada con 5 estrellas sobre 5

absolutely fabulous!!

absolutely fabulous!!! There are no words. Great item, great quality, great customer care just GREAT!!!

6 de mayo de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Helen, we can't be happier seeing your glee!
We hope you'll spend even more time in the fresh air now! Always feel free to come back to us for a piece of advice when using your wood-fired joy.
Thank you!

Valorada con 5 estrellas sobre 5

Excellent service delivered 12 days…

Excellent service delivered 12 days from order. Super quality and service. Highly recommend

6 de mayo de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Thank you for the good words, Donna!
We hope you've already had a chance to dip in and enjoy your new hot tub.
While Amazon can deliver your order the next morning, it's quite a different deal with hot tubs, we know. But we aim at super fast delivery. Happy to know yours arrived even ahead of time!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, would highly recommend. All my queries were answered promptly, delivery was sooner than expected, so we didn’t have to wait very long for the tub. We absolutely love the hot tub. It’s like being on holiday in your own garden. So relaxing.

6 de mayo de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Thank you very much, Alison!
We always encourage our clients to ask about just anything related to our product or service. Your experience only proves that when we know your concerns very well, we can't fail at satisfying your needs. Enjoy the new centrepiece of your garden!

Valorada con 5 estrellas sobre 5

Great service from purchase to delivery…

Great service from purchase to delivery and a great hot tub .
I would highly recommend

6 de mayo de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Many thanks, George,
we want our service go in parallel with the product and make them both outstanding. Your good words mean a lot to us!

Valorada con 5 estrellas sobre 5

Outstanding customer experience

Great customer service, communication, and product. From purchase to assembly and now use, a great product, company, and customer experience.

4 de mayo de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Thank you Mr Lee, your feedback has inspired a round of high-fives in our office!
Just to remind you, having the hot tub in your garden, always feel free to contact us for advice when you need it.

Valorada con 5 estrellas sobre 5

The customer service was Fantastic

The customer service was Fantastic. All our questions answered. The hot tub arrived within 4 weeks and we are delighted with it, it’s finished to a high spec. Thanks for great service.

23 de abril de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

...and thank you, Sam, for being a fantastic customer!
We do receive inquiries asking if there hasn't been a mistake in stating our delivery time, which is 2-4 weeks - almost unheard of with the hot tubs! But yes, we make it possible, and your testimony only proves it again. It means a lot to our business.
Thank you again, and happy hot-tubbing!

Valorada con 5 estrellas sobre 5

Great delivery, great tub

The order process was smooth and the delivery guys were very helpful, making sure that the tub was dropped off in the best place for us (this was just the regular delivery, not the installation option).
The tub is great - used many times already - even in the snow!
Great piece of kit!

19 de abril de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

We can't thank you enough for your kind words, Pete!
Striving for the best service is in our blood: when there's a proper access to the chosen spot in your garden, our drivers will go that extra mile to drop the hot tub as close to where it belongs as possible.
Thank you for appreciating that!

Valorada con 5 estrellas sobre 5

Bought my hot tub from them

Bought my hot tub from them, was kept in line with all developments from order to despatch and were helpful with claiming my discount on the product. Delivery driver was exceptionally helpful and proactive and the hot tub itself is first class. Would not hesitate to recommend the product or the service from the company

19 de abril de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Thank you, Alastair!
It's nice to see our efforts in providing the most excellent customer service have been appreciated. It seems like our delivery driver deserves a bonus!
Thanks again, and we hope you've been enjoying the hot tub already.

Valorada con 5 estrellas sobre 5

Fabulous!

Such brilliant service from enquiry through to delivery. The customer service was spot on and the tub ended up being delivery earlier than thought, so a real bonus! The hot tub is of great quality, couldn’t recommend highly enough.

16 de abril de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Thank you for leaving a 5-Stars review. At Gardenvity, we continuously strive to serve you better. We are glad that Gardenvity client support and delivery teams have managed to meet your needs. Enjoy hottubing!

Valorada con 5 estrellas sobre 5

Well done Gardenvity

Well done Gardenvity! Our wood fired Hot Tub arrived exactly on time, delivered by a really helpful and friendly driver. The Tub was very well packed and protected and was really easy to install. It's super quick to fill using the 1" BSP fitting. We're totally amazed by this wonderful bit of kit! It heats the water really quickly - so much quicker than we thought. The air jets are well placed in the tub and produce a great stream of massaging bubbles. The liner is very comfortable. So far can't fault anything! A great buy! Thank you

11 de abril de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Thank you Little Waddon Vineyard team for your kind words and taking time to write this review! We’re so glad you enjoyed Gardenvity wood fired hot tub with jets, LED and water filter. We will pass your lovely review to the driver. It has been our pleasure to serve you. If we can be of further assistance, please let us know.

Valorada con 5 estrellas sobre 5

Amazing service, amazing product.

Amazing service from Mildra and all at Gardenvity. Our tub arrived in 26 days from ordering, amazing service from start to finish. I had dozens of question before and after ordering and all were answered promptly and in detail.
The quality of the tub is second to none, made to the highest quality, sturdy, stylish and very simple to use.
We have recommended this tub to many of our friends, one of which have already ordered theirs!
We love it, it’s been used nearly every day since we got it 10 days ago!

16 de marzo de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Thank you so much for your kind words, Suzi. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We really appreciate you being a customer and helping to share the word about us!

Valorada con 5 estrellas sobre 5

What a fantastic company and range of…

What a fantastic company and range of outstanding quality Hot Tubs. Brilliant service and support throughout the purchasing, delivery process. Excellent after sales support and advise with lots of experience on the products they supply. To say we are delighted with our purchase is an understatement. Thanks Diana and the Gardenvity Team 👍

31 de enero de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Dear Mick, thank you for taking time to write this amazing the review! We’re glad to hear you enjoyed our support, delivery and the product. We work really hard to offer the best experience for our customers. We'll pass your kind words to Daina and the team. We really appreciate you being a customer and helping to share the word about us!

Valorada con 5 estrellas sobre 5

Fantastic service and product

Fantastic service, hottub is beautiful and very efficient. All staff from first contact to delivery faultless. I cannot recommend this company highly enough.

24 de enero de 2021
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

We appreciate your feedback, Ellie! It has been a pleasure serving you. Happy hottubing!

Valorada con 4 estrellas sobre 5

Excellent service from Gardenvity

Excellent service from Gardenvity, kept you up to date with delivery information. Very good video instructions and always online support.
The tub looks amazing well designed and the wood cladding fits well in our countryside site.
Some adjustments needed for chimney fit which were picked up on and solved.
Altogether an excellent firm to deal with highly recommended

30 de noviembre de 2020
Opinión espontánea
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Thank you, Fiona, for your kind words! It makes us happy to know that providing our clients with the best product & service & support we can offer is appreciated. If there is any other way we can help you, don’t hesitate to reach out.”

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Good customer service kept me informed of progress with order all the way.

Excellent product very well built.

If only all companies were this good.

9 de noviembre de 2020
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Dear Donald, thank you for leaving us such a wonderful review! We are thrilled that you love your Gardenvity hot tub, our staff will definitely be happy to read what you wrote. Thanks once again and enjoy your Gardenvity hot tub!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. You can contact them with any queries and you get a prompt reply, pleasant and friendly Daina on the phone, or by email.
The hot tub arrived earlier than 3weeks. I ordered on the 23rd Sept and it arrived on the 30th Sept. Delivery men, were very pleasant and very careful.
They put the hot tub right where I wanted it to go.
The only thing needed doing , unwrapping, putting the chimney up and to put the heater door on.You NEED gloves and 2 people to do the chimney, . That was the a bit difficult, trying to force the pieces into each other. Maybe if I had contacted Daina,😄 she Would have an easier way of doing it. My hot tub has a filter, lights and air blowers, so I needed an electrician to put a power point near by.
The hot tub was very well packed, so well cushioned it couldn’t get damaged on the way.All the parts were there, Efficient people, attention to detail. Eager to help with anything you need to know.
If you are looking for a wood fired hot tub, this one is attractive unlike some that I have seen pictures of.
Go for it.

13 de octubre de 2020
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Dear Polly, thank you so much for taking the time to leave us this amazing review. We're glad you like Daina’s work! We’ll pass along the kind words. We're currently working on video instructions to simplify assembly of the chimney, thank's for pointing it out!
Again, thank you for taking the time to review our business.

Valorada con 4 estrellas sobre 5

Excellent service and delivery

Excellent service and delivery. We ordered standard stairs and changed to curved ones. We were sent a link to pay the additional and were assisted all the way. The hot tub is beautiful and the movers were very professional and did a great job putting it in the right place. The chimney wasnt the easiest to put together as the parts didnt really fit together with ease but we got there in the end.

11 de octubre de 2020
Logotipo de Gardenvity I Wood fired hot tubs

Respuesta de Gardenvity I Wood fired hot tubs

Dear Donna, thank you for the review! We’re glad to hear you enjoyed our service and delivery. We work really hard to offer the best experience and will take your constructive feedback regarding the chimney on board. We have already started producing video tips to simplify chimney assembly.
Thank you once again for taking the time write this review!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más