Wir haben im Januar 26 ein Badefass bei Gardenvity bestellt. Trotz leichter Kommunikations-Probleme bei den Lieferterminen ist von der Bestellung bis zur Lieferung alles super gelaufen. Das Badefass... Ver más
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Wir haben im Januar 26 ein Badefass bei Gardenvity bestellt. Trotz leichter Kommunikations-Probleme bei den Lieferterminen ist von der Bestellung bis zur Lieferung alles super gelaufen. Das Badefass... Ver más
La empresa ha respondido
Gardenvity hat mich aufgrund der transparenten und guten Darstellung auf der Webseite überzeugt. Hier werden alle Komponenten perfekt dargestellt, so das ich den für mich passenden Hot Tub finden ko... Ver más
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Nous avons reçu notre bain nordique dans les délais impartis et nous sommes plus que satisfaits de la qualité, nous avons pris notre 1er bain hier et l'avons vraiment beaucoup apprécié. La communi... Ver más
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Abgesehen davon, dass wir absolute Fans von unserem Badefass sind und es schon einige Jahre im Gebrauch ist, ist der Support und die Kundenorientierung herausragend. Auch wenn lange nach Garantie noch... Ver más
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Escrito por la empresa
At Gardenvity, we design and deliver high-quality wood-fired hot tubs with ergonomic acrylic or fiberglass inserts and food-grade stainless steel heaters.
We offer a range of filtration options – from a classic sand filter to our innovatively engineered premium filtration system with a UV-C lamp and integrated 3kW heater.
Jet placement is no accident – we’ve spent years refining the number and positioning of hydro massage jets to deliver an optimal spa experience. These are beautifully complemented by optional air bubble jets and underwater LED lighting, taking your soak to the next level.
We also provide a variety of thoughtfully selected accessories – all based on customer feedback and practical outdoor use, because we understand exactly what’s needed to make every hot tub moment even better.

🛠️ Expert-selected configurations with special pricing – carefully chosen to meet real customer needs
💬 Exceptional customer service – friendly and responsive support team always ready to help
🧱 Durable materials – built with premium components for long-term use in any weather
🚚 Delivery across the United Kingdom, Germany, Austria, Poland, Czech Republic, France & more – we are continuously expanding across Europe
✅ 2-year warranty on all hot tubs.

We offer a selection of configurable hot tubs that you can tailor to match your own style and expectations – from cladding and insert colours to the number of massage jets, LED lights, filtration systems, and accessories.
If you don’t find your perfect match in our list of pre-configured models – just wave your magic wand and create your own unique hot tub, designed exactly the way you want it.

Ready to enjoy spa time in your own garden? Visit Gardenvity and explore the possibilities.
Baršausko 87-8, 51383, Kaunas, Lituania
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Fantastic experience from start to finish. Milda was professional and answered all our questions with expert knowledge. We were updated with delivery and communication was excellent. Arrived on time and the quality is amazing. So happy with our Gardenvity wood fired hot tub. Would recommend Gardenvity.

Respuesta de Gardenvity I Wood fired hot tubs
Toller Service, wir sind total begeistert. Der Bestellablauf, die Kommunikation und die Lieferung, alles verlief Problemlos, freundlich, so wie man es gerne hat.
Vielen Dank!

Respuesta de Gardenvity I Wood fired hot tubs
We couldn't believe 3 days after we made our payment our hot tub arrived! The delivery driver was excellent, he managed to get the tub down our garden onto the slab with minimum fuss and set it up quickly.
The tub heated up as quick as claimed and was amazing to relax in !
All the Gardenvity team are amazing, very helpful !
We are beyond happy with our purchase and highly recommend them to anyone thinking of making a purchase .
Thanks guy's
Rob and Anna.

Respuesta de Gardenvity I Wood fired hot tubs
I opted for the full package 8-10 person hot tub. A very speedy delivery, delivery guys where great and very friendly. Hot tub looks great and we love the lid that’s it’s so easy to put on off and if folds back. Heats really quickly.
A few issues may need addressing that would make the hot tub feel much safer.
- the electrics and filter are in the same compartment so we did have an issue where watcher poured all over the electrics. The electric sockets really need to be covered better and be able to have the waterproof covers that close when the plugs are in or even a splash hood to prevent water getting near the sockets.
The metal tray that comes with it , rusted after 1 day of getting wet and stained our patio.
We also think there is a lot of spare room under the hot tub that would benefit massively from an extra door for storage to house logs, fire starter, lighter, cleaning sponges, thermometer.
The water only really last us 2 days before it starts to smell even with the filter so we are playing around with different things to try. Although we are having to empty it and refill a lot more that we where expecting we still feel it’s better than sitting in chlorine.

Respuesta de Gardenvity I Wood fired hot tubs
Ordered and was delivered within 2 weeks professional and helpful delivery staff all answers to emails and phone calls answered great company would definitely recommend

Respuesta de Gardenvity I Wood fired hot tubs
Just faultless customer service and an excellent product. If you are in the market for a wood fired hot tub, Gardenvity are my recommendation.

Respuesta de Gardenvity I Wood fired hot tubs
High quality product, great customer service, very fast delivery, great communication. Great price.
Having done lots of research, we chose the wood fired hot tub from Gardenvity and are thrilled with the result.
We opted for full installation and very pleased with results. Delivery was seamless, with lots of communication. Installation was done methodically and with attention to details. The Tub itself feels very high quality, really comfortable and is going to be used often. The curved steps are well worth the money, beautifully made and easy to use, no concern about missing them as you get out. The bubbles are perfect not too vigorous but a gentle massage to make it perfect. The filter is quiet and the lights add a sense of fun in the evenings. The whole thing feels like a quality item, and behaves like one too. It looks identical to the beautiful pictures on the website. All questions were answered immediately and the live demo (we watched a recorded one) answer all the silly questions you might have.
(yes this is the same as the review I gave in google but worth saying again!)

Respuesta de Gardenvity I Wood fired hot tubs
Great product, great responsive service. Still surprised how well a wood fired tub works! Note: don’t go too heavy firing up. If the flames in the oven go out, it doesn’t mean that it is no longer heating up the water! Only gripe, the chimney fitting needs some attention. Doesn’t feel as secure as I would have wanted but NOT a deal breaker.

Respuesta de Gardenvity I Wood fired hot tubs
The hot tub arrived within a week of ordering and was delivered and installed in our garden professionally and in a cheerful and efficient manner.

Respuesta de Gardenvity I Wood fired hot tubs
Five star tub and 5 star service. The staff are extremely helpful and kept me updated regarding delivery date and time. When the tub arrived the delivery driver went over and above to get it into our back garden over difficult ground. I would definitely recommend this company.

Respuesta de Gardenvity I Wood fired hot tubs
Wir genießen diesen Hot-pol schon einige Wochen und sind sehr begeistert von der Qualität. Auch der Kundenservice ist erstklassig. Aufgrund meiner Erfahrungen könnte ich Gardenvity jedem weiter empfehlen !!!

Respuesta de Gardenvity I Wood fired hot tubs
What a wonderful company to deal with! From initial enquiry through to day of delivery Diana and Milda kept us so well informed. We live down a steep drive so logistically getting the tub delivered was a challenge. But the delivery men were so so helpful, and patient in the pouring rain! The tub is finally set up in our garden, the quality is incredible - so well made, better than we expected! Our young kids are loving the tub, it's been the best de-stress gift to our family after such hectic times. Cannot recommend this enough. Thank you!

Respuesta de Gardenvity I Wood fired hot tubs
Excellent all round experience , From initial order through to delivery, good communication and support throughout .
Delivery man was very helpful, helping us get the tub almost to its final position , a task made even more difficult in the typical British weather ☔️ .
Tub was wrapped and protected well during transit and arrived in perfect condition ,
All components look and feel high quality and we are looking forward to relaxing in the hot tub for years to come .

Respuesta de Gardenvity I Wood fired hot tubs
The team at Gardenvity were responsive, positive and helpful at every stage of the process and the hot tub is excellent quality. I highly recommend them.

Respuesta de Gardenvity I Wood fired hot tubs
Fantastic company. Even in a pandemic we still received our hot tub in two weeks and are made up with it.

Respuesta de Gardenvity I Wood fired hot tubs
We purchased our hot tub last summer after lockdown as a treat to ourselves instead of a holiday. Having compared products and prices online, the Gardenvity tub and deal stood out. We are thrilled with the quality of the tub - it certainly matches everything stated on their website. Milda and Daina were excellent in keeping us informed and in responding quickly to any queries we had about the product and its delivery. Only snag was that the delivery men could have been more involved in helping us move the tub to its desired spot - that's why 4 stars and not 5. I know Daina took the issue up with the delivery men afterwards, and am confident that this is unlikely to happen again. Much cheaper to run than an electric one, and great fun firing it up. Very atmospheric on a cold winter's evening! Go for it.

Respuesta de Gardenvity I Wood fired hot tubs
We decided to purchase a wood-fired hot-tub from Gardenvity in Feb 2021 following much research on different websites. Our purchase was supported all the way by Milda who was instrumental in us deciding to purchase. Milda was at the end of the phone whenever we had a question and was super helpful. The hot-tub arrived promptly and was installed professionally. We’ve spent many hours enjoying the hot-tub snd love the fact that it’s eco-friendly. The tub looks even better than the photos - a little luxury we wish we’d decided to purchase decades ago! Thanks Gardenvity for a great experience👍

Respuesta de Gardenvity I Wood fired hot tubs
Great product and fantastic communication from beginning to end. It is really easy to heat and clean the hot tub and we are very happy with it.

Respuesta de Gardenvity I Wood fired hot tubs
A wonderful product and exceptional service from Gardenvity. The website was user friendly allowing ease of choice and from placing the order, making payment and taking receipt of the product we were very impressed. Very helpful and friendly staff. The hot tub has added a new dimension to being outdoors whatever the temperature. Highly recommended.

Respuesta de Gardenvity I Wood fired hot tubs
Excellent customer service all through ordering and delivery. It’s a big delivery and ours was up a tricky driveway with a slope but the driver was determined but we still had 4 helpers to manoeuvre into final place. We’ve had the hot tub for around 10 months and we love it and use most weekends especially over winter. No issues once we sorted the filter at the start ( an email to Gardenvity and they told us what to try) so I recommend them for the quality of product and customer service.

Respuesta de Gardenvity I Wood fired hot tubs
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