Absolutely disgusting! Ordered a gift on July 12th for daughters birthday. Emailed them to ask when it would arrive, got an email straight back to say it would be dispatched soon. Had an email sayi... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... Ver más
My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... Ver más
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... Ver más
2,6
Malo
171 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
La gente también ha visto
So happy to get this jellycat for my…
So happy to get this jellycat for my nieces birthday 🎁 I can’t wait to see her open it Saturday 😊
17 de octubre de 2025
Great selection and prices on…
Great selection and prices on jellycats. Easy ordering and tracked delivery
10 de octubre de 2025
Bought for my daughter for Christmas
Bought for my daughter for Christmas. Quick delivery, arrived in perfect condition. She will be thrilled 😄
10 de octubre de 2025
Appalling- item sent to me is a…
Appalling- item sent to me is a counterfeit item. Ie emailed twice and also tried the online chat for support and no one has contacted me to help resolve this issue. Do not buy from this company
16 de octubre de 2025
Fake Jellycat…
Messaged them as concerned the Jellycat was a Fake as certain details were wrong. Messaged on 20th October and 24th October and heard NOTHING back in reply. So this obviously proves it is a fake and I did say I’d like refund & ive been told to take it further. Definitely do not recommend them.
8 de octubre de 2025
This is a terrible cheap quality copy…
This is a terrible cheap quality copy of a well known brand, sold misleadingly with the same name and description. I would like a refund please.
9 de octubre de 2025
Not genuine jellycat products
Returned plushies at a cost of £23 as they were not genuine jellycat products!
Items have not yet been refunded!
Please be aware as it appears to be a scam!
8 de octubre de 2025
Sold a fake item
Sold a fake item, looks nothing like what it should, and now wont reply to emails, avoid this shocking company
8 de octubre de 2025
Counterfeit JellyCat bashful Bunny
I did not receive what I ordered. I finally received a counterfeit bunny with the head and arms attached to the body backwards. The tag said it was a large Jelly Cat but I’ve one that is the real Jelly Cat and this one doesn’t look right. I’ve filed a claim with my credit card saying I did not receive what I ordered.
8 de octubre de 2025
Don’t buy from getplushie site
Mislead by the Jellycat photos, products ugly and fake, I request refund but no response, don’t cheat all of us anymore
9 de octubre de 2025
Little Pinguin is charming
Little Pinguin is charming, and my daughter is delighted.
Unfortunately, one eye fell out after 2 days. But it's still her best friend... :D
7 de octubre de 2025
Do not buy
Do not buy, this company are impersonating another website plush paradise and they are based in china. The jellycats they will send you are fake. I have photos of the ones they sent against the ones I had to buy directly from jellycat after receiving their counterfeit ones.
6 de octubre de 2025
Jelly cat teddy
Kept InTouch regarding confirmation of purchase sending on time and who was delivering item.
So pleased when arrived beautiful jelly cat teddy bear. Granddaughter well pleased
9 de octubre de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.