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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The website has a good range of ideas, is clear and easy to use. Prices are reasonable, payment secure and delivery service accurate. Thank you Gift Loft.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de canastas de regalos
  2. Tienda de regalos
  3. Servicio de pedidos de comida online

Escrito por la empresa

We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

263 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

The customer service was outstanding

The customer service was outstanding. I wanted to swap out one of the items in a gift basket, so emailed support. Straight away I got a reply, and said they would watch for my order and swap as requested. Everything was so easy. The basket itself was wonderful, and my daughter was delighted. Overall, a lovely shopping experience!

11 de agosto de 2025
Logotipo de The Gift Loft

Respuesta de The Gift Loft

Thank you Barbara, it was an absolute pleasure assisting you, and we are delighted to know your gift-giving experience was so positive. Your lovely feedback is deeply appreciated, and we sincerely look forward to the opportunity to assist you again in the future. PS we are so happy to hear your daughter was delighted with the gift you chose, it's one of our teams fav gifts too! (even with the choc swap out)

Valorada con 5 estrellas sobre 5

Brilliant service, thank you!

Absolutely fabulous service received from The Gift Loft.
Couldn't believe my order was delivered on the day requested and beautifully packaged.
I would recommend this company to anyone who is looking for that something different for a person who's hard to buy for!

29 de julio de 2025
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Respuesta de The Gift Loft

Thank you so much for your kind words, Jane! We're thrilled we could help make your gift-giving experience special. 🎁 It was a pleasure assisting you, and we look forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

prompt delivery

prompt delivery
friend very happy to receive it

28 de julio de 2025
Logotipo de The Gift Loft

Respuesta de The Gift Loft

Thank you Lorna, we were delighted to be able to assist you. Thank you for using our gift giving service. We hope to assist you again in the future. 🎁

Valorada con 5 estrellas sobre 5

Great service and delivery was on time…

Great service and delivery was on time and excellent. Thank you Gift Loft.

27 de julio de 2025
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Respuesta de The Gift Loft

We're so glad to hear you're happy, Lono! Thank you for choosing our gift-giving service—it was truly a pleasure to be part of your gift-giving experience. We look forward to helping you again whenever the occasion calls for it. 🎁

Valorada con 5 estrellas sobre 5

Friendly and helpful, good service

Friendly and helpful, good service, item delivered promptly and in good condition. Thank you.

20 de julio de 2025
Logotipo de The Gift Loft

Respuesta de The Gift Loft

It was an absolute pleasure assisting you, Martin. We look forward to helping you again in the future! 🎁

Valorada con 5 estrellas sobre 5

"Spirit Lift"

I live in Canada so had no prior knowledge of the quality of this Company*s product.
I wanted a little "liff me up" gift for my Granddaughter who was going through a rough patch at school.
She was absolutely delighted with it so many thanks for the effort made in presentation & quality.
Your service was excellent .

18 de julio de 2025
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Respuesta de The Gift Loft

It warmed our hearts to hear that the gift brought some joy to your granddaughter. It's moments like these that inspire and motivate our team to craft meaningful gifts that make a difference. We’re delighted that the presentation and quality met your expectations, especially coming from afar with no prior experience with our products.

Sending warm wishes all the way to Canada—thank you for trusting The Gift Loft with such an important gesture. It means the world to us!

Valorada con 5 estrellas sobre 5

Lovely hamper

Lovely hamper. Arrived on time. My mum loved it. Have just ordered another 1 for my mother in law

15 de julio de 2025
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Respuesta de The Gift Loft

Thank you so much for your lovely feedback, Cindy! You've truly brightened our day at The Gift Loft. It was such a pleasure to receive your first order, and knowing the hamper was so well received means the world to us. We're incredibly grateful for your trust in choosing us again for a second delivery—it's always a joy to assist you! 🎁

Valorada con 1 estrellas sobre 5

What a terrible company

What a terrible company, I ordered a gift for my son paid for postage they told me ,it said 7_14 day delivery and on day 14 they send email saying I need to pay another additional $24 American dollars, that's about $40 Au I had already paid over $50 postage , they have now cancelled my order im now weighting refund, and my son has no birthday gift disgusting way to run a business

24 de julio de 2025
Opinión espontánea
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Respuesta de The Gift Loft

Hi Sarah, it appears you have reviewed the wrong business - we have notified Trust Pilot of this inaccurate review. We never charge additional courier charges and are based in New Zealand. Please double check which business you are reviewing and send the review to the correct business. Thank you.

Valorada con 5 estrellas sobre 5

Le Creuset Stackable Ramekins & Chocolate Mousse Dessert

A lovely gift and great value including fast delivery made this online order special

4 de junio de 2025
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Respuesta de The Gift Loft

We appreciate your review - thank you for letting us assist you on this gift giving occasion. The Le Creuset Ramekins are our teams favourite gift too! So stylish + sweet treats, all the good things!

Valorada con 5 estrellas sobre 5

Absolutely wonderful experience

The shopping experience was easy and straightforward. What really impressed me was the feedback from the company. I could tell that they were passionate about providing a wonderful experience for customers.

The gift arrived on time, the packaging was beautiful and clean and it even smelled phenomenal.

I would truly suggest this company any day of the week!

3 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Just hoped faster service and fancy packaging

First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. Secondly I hoped they packaged it fancy way because it looked like 6 items in a basket, basket looked very empty the way it was packaged. Was very disappointed but I hope the taste was good. I am giving them benefit of the doubt since I know NZ been having lots of rain - weather wise, not sure.

4 de marzo de 2023
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Respuesta de The Gift Loft

Thanks Latika. As per my email to you we do not advertise same day delivery. It is same day dispatch if we receive your order by 2pm Mon-Thurs and 11am on Fridays. We received your order on Saturday and dispatched it as early as possible which was Monday and it was delivered on Tuesday the 7th. Possibly the recipient didn't find it outside their door until Wednesday. The product in the basket was exactly as per the online image.

Valorada con 5 estrellas sobre 5

Your website is very easy to follow and…

Your website is very easy to follow and well presented.
The tracking link was also easy to access and once I clicked on the linked it showed me where my package was and I did not have to do anything else.

My package was delivered on the day requested. Thank you!

28 de febrero de 2023
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Respuesta de The Gift Loft

Thanks so much Soana!

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