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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

only reason i gave it a 5 star review is so that people would read this. these people are liars and thieves. they said i received my package and i didn’t also they sent me a tracking number for ups a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave revi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to cust... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Información proporcionada por diversas fuentes externas

Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 69% de las opiniones negativas

Suele tardar más de 1 mes en responder

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2,9

Todas las opiniones

(173)

24 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Not a truthful company


Ordered two pairs of jeans. Order bigger sizes and neither fit. This is a scam and they need to be reported. Tried to reach and can't get them. Plus they are not friendly at all. I was told I could not send them back before I received the items. Lesson learned. Tramp going to stop alot of this.

11 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is the worst company I have come…

This is the worst company I have come across for a while. I am surprised they are allowed to sell in the UK because they are a complete scam. Bought a dress that looked nothing like the advertised dress when it came, horribly made, horrid shade colour, would not fit, was late and so many other things wrong with it. Then when I asked for my refund I was given endless options which were ridiculous! They then said they will only refund 85% plus 15% for restocking which means I will only receive 70%, if I do ever receive that money plus sending the item back! How is this even legal.. would NEVER EVER RECOMMEND THIS COMPANY IS A SCAM!

Name Sibahle Butler
Product code: 281723P

8 de octubre de 2024
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi there
Thank you for the review. We believe however, that you have left this for the wrong company. Can you please advise this is the website you ordered from (https://glamorous.com/) and if so, please contact us at care@glamorous.com where we will be more than happy to help further.
Thank you, Glamorous x

Valorada con 1 estrellas sobre 5

I ordered one item went I checked out…

I ordered one item went I checked out it took it apon it’s self to add on another item a 24 dollar item came out to 50 dollars and their is no one to contact or email the email says it’s not a valid address

26 de septiembre de 2024
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi there
Thank you for the review. We believe however, that you have left this for the wrong company. Can you please advise this is the website you ordered from (https://glamorous.com/) and if so, please contact us at care@glamorous.com where we will be more than happy to help further.
Thank you, Glamorous x

Valorada con 1 estrellas sobre 5

I have sent you the order number on all…

I have sent you the order number on all addresses and contacts listed for your business already, multiple times, with no response. I maintain that this business is a scam. If I ever receive my order I might consider revising this assessment.

17 de abril de 2024
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There
We can only apologies for this. Can you advise this is the company your ordered from? https://glamorous.com/
Thank you, Glamorous x

Valorada con 1 estrellas sobre 5

Happy to take my money..but not happy tosend me my ordered and waited and…

Placed my order,waited and waited and still waiting..emailed them,for them to say they did have it in stock..although they said it was in stock when I placed the order..they were happy to take my money,but not happy to send me m6 outfit..they were very unhappy when I kept on complaining on there website..still haven't received on order..😡

17 de junio de 2024
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Desley, I hope you are well, please can you provide your order number so we can look into this query please, thank you, Glamorous

Valorada con 1 estrellas sobre 5

This company is horrible

This company is horrible. I their return policy is almost impossible, they make it that way n purpose. I ended up with a dress I will never wear, and they only give you 30% return. I lost over 100 dollars. To return you get even a smaller refund after you pay for all the fees. They do not care to make you happy or work with you. Don’t order anything!!!!

29 de mayo de 2024
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There
We are so sorry to read your review! Please would it be possible for you to provide your order number for us to look into this asap? As the above is not in our policy and we dont trade in dollars so worried you have left a review for the incorrect business? Thank you, Glamorous X

Valorada con 1 estrellas sobre 5

I have the worst experience with…

I have the worst experience with glamorous.jo, I have received a bad quality of “fur” jacket with was around 1000$ yet the quality was the worst ever. And when I reached out, they mentioned that they will not exchange it for me although their policy refund does not mention anything about it.

4 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They actually deserve zero stars.

They actually deserve zero stars.
I was having some pieces from this brand but buying them from local sellers as I live in Germany. But on the 17th of November 2023
I gave this brand a chance and bought directly from Glamorous website. Huge mistake. They sent my order after 3 days. Then time passed by and there was no info about my parcel on the tracking website. I wrote to the customer services and no answer. I had to call the German customs and the German Post to finely find my parcel and to make it move out of the customs. There was no problem with the customs check, they just forgot the parcel somewhere. So after 20 days and MY efforts, I finally got the parcel. And guess what??? The customer services wrote to me right after I got the parcel an answer that my parcel was delivered on 7th of December!!! Oh, so kind of you, to write to me, after I had to solve the problem and informing me that I got my parcel. Thank you, I’m well aware of that! I payed also the customs duties for the stuff you sell on your website! Not worth it! The styles I got had low-quality both in fabric and in execution.
Never buying a thing again from this website or this manufacturer!

17 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sent a USED and DIRTY pair of shoe. Avoid this brand at all costs

I was sent a USED pair of shoes! I couldn’t believe how worn down they were when I opened the box, it had scuffs all over, the sole was dirty and the brand mark on the heel was peeled off because of friction from feet. There was also a post it note in the box saying “damaged item” and yet it was still sent. I have sent them an email with all the pictures months ago and they never got back to me.

10 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give them no stars I would

If I could give them no stars I would. Please stay away from this company there is no phone number nor locatIon for this company. I believe this a SCAM company. I’ve emailed them several time with no response as of yet. Thankfully my I was able to dispute with my credit card company. BEWARE!!!!

12 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

BORING

BORING. I have no more words to describe this series.

24 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased a dress by this brand from…

Purchased a dress by this brand from asos that was gorgeous! Unfortunately the sizing is horrific! I’m a size 10, sometimes an 8 and the 12 was tight. Wouldn’t recommend

27 de marzo de 2023
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Jamie,
Thank you for the above. We are so sorry for the experience you have received from a fit perspective when purchasing our product from one of our partners! Thank you, Glamorous x

Valorada con 5 estrellas sobre 5

I was afraid to shop this place because…

I was afraid to shop this place because I live in Spain but my experience have been excellent!!! The items are wonderfull and personalized service has been very very good!!

1 de febrero de 2023
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Thank you so much for your lovely feedback, Glamorous

Valorada con 1 estrellas sobre 5

Deal BUT no deal!

I signed up for an epilator on line. The price went down at 47$. They charged me $145 on my credit card. I immediately cancel it. After a few emails, they reimbursed me $65. They never wanted to reimburse me the difference. On top of that, they are sending me emails on other products they want me to buy! Good luck if you order anything from them!

29 de diciembre de 2022
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, thank you for the below. Please note this is the trust pilot account for https://glamorous.com/. Please note we do not sell an epilator we are a fashion company. Thank you, Glamorous X

Valorada con 1 estrellas sobre 5

Garbage products and garbage customer…

Garbage products and garbage customer service. Order the leak proof panties- don’t fit well, extremely uncomfortable, very poorly made. Customer service refuses to help.
Might as well just take a $50 and light it on fire.

4 de enero de 2023
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, thank you for the below. Please note this is the trust pilot account for https://glamorous.com/. Please note we do not sell leak proof panties. Thank you, Glamorous X

Valorada con 1 estrellas sobre 5

I had order some Christmas gifts paid…

I had order some Christmas gifts paid expedited shipping a month later still no package tracking number dosnt work this company is bull spit no communication from them either I want what I paid for

17 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have ordered 3 products and get them…

I have ordered 3 products and get them today but the product was totally wrong they were not that product which i ordered and they even don't reply for return policy
Just hurting people's emotions and wastage of money

6 de diciembre de 2022
Opinión espontánea

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