Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Ver más
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Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Ver más
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only reason i gave it a 5 star review is so that people would read this. these people are liars and thieves. they said i received my package and i didn’t also they sent me a tracking number for ups a... Ver más
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Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave revi... Ver más
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Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to cust... Ver más
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Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.
Manchester, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 69% de las opiniones negativas
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Posted on 12/11 about sending back a jacket with no refund or even a response from Glamorous.com. Got a response from them on here asking me to send them details ASAP- to the same address that all my other emails bounced back from!!!! This response only added insult to injury. Have started a PayPal dispute with these crooks.
Took a long time to arrive anyway but what I have got is absolute rubbish, the bathmat in the pictures looks really thick and good quality, laughable what has arrived, wafer thin looks like it has come from the pound shop and returns you have to pay £5.95, seen some reviews before ordering and they were all good but looking at trust pilot they are nearly all bad, should of dug deeper before ordering! Beware, they will not get any more money off me!!!

Respuesta de Glamorous.com
Returned clothes via the royal mail option. Customer service is slow to respond and incompetent, they request the same information over and over again. Customer service page on the website doesn't exist either. I've been waiting for a refund or response for almost a month now.

Respuesta de Glamorous.com
Very fast shipping, great service, I simply love my coat, it's exactly like seen on the website. Definitely I will buy again soon!

Respuesta de Glamorous.com
Bought dress from asos and another from the glamorous website!! What an awful company… when they send order confirmation they send you a Manchester number and when you call it there are 6 options (clearly the same person for all options) and funny they all go to an answer machine!! Email and it comes back with a postmaster error!! It’s a joke and still have my money!! Stay clear of them!!!
I paid money Through Online But I didn’t get my order Its Total Fraud and scam .. they are not even replying .. and Giving Fake Phone pay number after Receiving money they are Keeping switch off .. Don’t Trust it's Fraud and SCAM

Respuesta de Glamorous.com
I returned purchase today as I needed a size 7 and received a size 6 I would like another pair size 7 please thank you.
i placed my order on 9/1/2022 today is now 9/29/2022 my order has not shipped yet and i can not get anyone at the company to respond to me as to where my order is.
More like scamorous my order Wes from May 2022 but not received to my mony $45 dollars this is scam soon I will posted everywhere cause this is my 2nd time to post u ask my order number but nothing happens this is my order number 1316 don’t ask my again see u on Facebook or other media.
Excellent shop……… Bought this absolutely gorgeous shaggy knit cardigan, only to find when I’d ordered it it was out of stock, I emailed them to ask for a refund and they assured me I’d bought the last one…true to word the jacket arrived two days later, excellent service.
I'll order to night suit online payment but not recieved to 2 3 days
Clothes arrived on time, but were poorly constructed and ran super small. Not the best quality either. For reference, I’m normally a standard size 8, and couldn’t fit into a 12! I tried to return the items using the free returns but the order number wouldn’t work and generate the free label, so I had to pay for the return myself. Other reviews say that emails go unanswered so I didn’t bother to wait for a response from the company; I’m just hoping I haven’t been completely scammed and I get my money back.
Clothes in my order looked cheap and poorly made, so opted for the free return. However, the order number is invalid in RoyalMail’s system - an issue other customers appear to have encountered. Will have to pay for return postage. Non existent customer service. Disappointing experience overall.
I ordered and paid for an item, a few days later I was sent a refund and no explanation. I presume it was out of stock? But a message would have been nice to explain.
Terrible customer service. Can’t use the “free returns” because it says it doesn’t recognise the order number. Sent emails - no response.
Clothes were ok. But none of them fitted me so need to send back. Going to have to pay for return if I don’t hear anything as nearing the 14days. No doubt they will refuse to refund if it goes over the time.
Quality not as expected and when I tried to return the item it says order number doesn’t exist. Tried to contact Glamorous directly couple days ago with no reply. Very disappointed ☹️
I got a completely different item to what I ordered. Then I complained and I’ve not had a reply for a week.

Respuesta de Glamorous.com
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