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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Purchased via ASOS under Kacoo Retail Ltd. Do not buy!! Quality is terrible and the price absolutely does not support it. Sizing is all off, clearly they use cardboard cut outs rather than actual peop... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

only reason i gave it a 5 star review is so that people would read this. these people are liars and thieves. they said i received my package and i didn’t also they sent me a tracking number for ups a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely shocking and terrible experience. I waited almost 3 weeks for them to even confirm they’d received my return, and now I’ve been told the refund can take another 14 days. I rarely leave revi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Order placed but goods not received although says fulfilled on order details. No tracking details. I was also sent an email to review my non delivered items. No response to numerous messages to cust... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Información proporcionada por diversas fuentes externas

Established in 2007 in Manchester, U.K, Glamorous has experienced phenomenal growth becoming one of the leading womenswear brands on the UK and International Markets. Our roots may be British, but today we’re truly a global brand. Glamorous can be found in over 30 countries throughout the world including the U.S.A, Canada, Russia, Italy and Germany. We partner with some of the best retailers globally and can be found in more than 4,000 retail doors worldwide.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 69% de las opiniones negativas

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2,9

Todas las opiniones

(173)

24 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

customs fees

I ordered recently for almost 100 euros of items.

As a customer, I don't feel informed enough that I had to pay additional customs fees. I have just paid 42 euros and I am very disappointed.
I feel wronged.

Edit : I am still waiting my order, it say that it will be retain maximum 1 week at the custom but it's already more than 2 weeks....

17 de mayo de 2022
Valorada con 4 estrellas sobre 5

Sempre una garanzia :)

Sempre una garanzia :) look bellissimi!! Unica pecca che sul sito hai a disposizione una selezione di prodotti limitata, sarebbero bello vedere tutti i capi, anche quelli che vedi dai rivenditori 😊😍 per il resto Complimenti!

8 de mayo de 2022
Valorada con 1 estrellas sobre 5

Buyer Beware

I recently ordered a dress and when it arrived, it wasn’t what I ordered. I made numerous attempts via email to request a refund and to date no one has responded. Beware of ordering from glamourlady. I regret placing an order with them. Buyer beware.

30 de abril de 2022
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi There, please note this is the Trustpilot for the following site, https://glamorous.com/ not glamourlady.
Thank you
Glamorous
X

Valorada con 3 estrellas sobre 5

The dress did not really look like the…

The dress did not really look like the picture in person. And the size 10 was very big so had to return and pay charges. And for that reason I will not buy again from Glamorous outlet on Ebay.

1 de abril de 2022
Valorada con 1 estrellas sobre 5

This place is a disappointment and sells trash

I wouldn't order anything from this place. I ordered something that was not what I asked for and they will not refund me. Watch who you order from. They will rip you off. Their items are very cheap made.

21 de marzo de 2022
Opinión espontánea
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Brandy,
We can only apologies for the below. Please can you send over your order number as a matter of urgency so we can look into this for you please
Thank you
Glamorous
X

Valorada con 5 estrellas sobre 5

Ordered twice from this company

Ordered twice from this company. The first was a beautiful 60’s style outfit that got lots of compliments and was great quality. The second was a dress in the sale which unfortunately didn’t suit me. I returned this for a refund and received the refund quickly without any problems whatsoever. Wish more company’s were this good-thank you!

4 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total disappointment horrible service

I bought a few items in my country and I liked their clothes. I thought to buy them online but that was a big big mistake!!!! I ordered a coat on December 26th and I didn’t get it until now almost a month ago!!!!!!!!!! The company is not answering my emails in anyway and I never seen such a horrible customer service!!!!!!!! I just want you all To think twice before ordering cause maybe you won’t get what you’ve ordered 😡

16 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed

Deve All
I like to express My total disappointment in regard to the delivery of My purchase ….i bought it on 29 november and as per to Day not delivery has occurred yet…it was meant to be a Christmas present… I am very sad

19 de diciembre de 2021
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Paola,
We are so sorry for the service you have received! We have looked into this and Royal Mail have informed us that Poste Italiane are currently experiencing a huge delay due to IT issues. On behalf of Royal Mail we can only apologies and will look to refund your delivery charge and will continue to support anyway we can! Thank you and apologies again for this inconvenience, Glamorous XX

Valorada con 5 estrellas sobre 5

Great purchase!

I was looking for a bag to match an outfit and it was on offer with free delivery.
Fast delivery, tracking throughout.
Packaging was excellent!

11 de octubre de 2021
Valorada con 1 estrellas sobre 5

I paid for next day delivery on Friday…

I paid for next day delivery on Friday they still haven’t arrived it’s now Tuesday ! Won’t ever be ordering again

7 de septiembre de 2021
Logotipo de Glamorous.com

Respuesta de Glamorous.com

Hi Charlotte,

We can only apologies for the inconvenience caused for this; we have been experiencing courier issues across the board. This is still inexcusable. Please note we have refunded your Next Day Delivery payment and can only apologies for the issues this has caused

Thank you
Glamorous
X

Valorada con 2 estrellas sobre 5

Do not buy online !

Returns process is actually shocking it is the worst of them all not made easy in the slightest feel like I'm trying to jump through hoops

18 de julio de 2021

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