Gleeson Homes Opiniones 

Pleased to note that I had a positive experience as a first time buyer at Firbeck Fields, it was a smooth sailing process thanks to Sue the sales executive who was professional and helpful with providing important information. I had a home demonstration with Darren French and he explained the practical bits. I completed within 4 weeks and I'm currently enjoying my new home.

I visited Gosberton site for a viewing. Which was arranged by Marilyn, she was off the day I traveled from Oxford she arranged for her manager Lucy to meet me there.
Lucy was very welcoming and explained the site and availability of houses that I was interested in. Unfortunately it wasn’t suitable for me and my family.
The welcome and phone conversations were very professional and friendly. Thank you x

I’m extremely disappointed with the after-sales customer service from Glesson Homes at the Safari development. Since completion, communication has been poor, ineffective, and frustratingly slow.
I raised a report asking a very basic and reasonable question: why is communication so poor when an issue is logged? There has been little to no meaningful feedback, no clear updates, and no sense of urgency. Correspondence feels one-sided, with homeowners left chasing for answers.
A key issue is the garden turf, which was included as part of the contract. It has now been over six weeks since completion, and the turf is still not done. Despite repeated queries asking when the turf will be completed, there has been no clear timeline provided. It feels as though we are expected to wait until it is simply convenient for Glesson Homes to fulfil their contractual obligations.
For a new-build home, this level of after-sales service is unacceptable. Customers should not have to repeatedly chase basic works or be left in the dark with vague or no responses. Glesson Homes seriously needs to improve their communication, accountability, and respect for homeowners once contracts are signed and completion has taken place.

Lamentable customer care when you want something put right. They only correct issues if they can attribute the fault to a sub contractor, I.e no cost to Gleeson. They put profit before customer, & speak untruths. Workmanship usually shoddy. Site managers not managing sub contract work.

Marilyn the sales advisor at Saddlers
Fields Gosberton has been very
helpful in answering all my questions about the shared ownership bungalow. She also went a step further in finding out about public
transport and shopping in the area
and I thank her for that.

I’d check your manhole covers ensuring they’re secure, and also ensure drainage is carried out as per their plans

Unable to sell my house as Gleeson, after 5 years of so called completion of the development , have still not completed the development and handed over to the council. 143 owners impacted. Gleeson ignore us and cannot get reasonable feedback. Disgusting

The experience was extremely pleasant, informative and both Angie and Stella were extremely helpful, very well presented and personable. Although the show houses were well decorated and furnished, we were put off by the uninteresting design of the superstructure and the industrial estate opposite the site.

Stella made this experience super straight forward and stress free, just what you’re looking for when being a first time buyer! Cant fault Rick the site manager either, really informative and helpful with our questions :)

I have been living on this estate for 7 years and it is still unfinished and not handed over to the council. We were originally told that the works would be completed within 4–5 years, yet after 7 years the situation remains unacceptable.

The access road is still only gravel and has deteriorated badly over time. There are large potholes, poor drainage, constant standing water and muddy puddles, making it unsafe for both cars and pedestrians. The overall build quality is poor and clearly below what should be considered acceptable standards.

The problems do not stop at the roads. During winter, many residents’ gardens turn into bogs due to inadequate drainage and poor groundwork. This shows how badly the entire infrastructure of the estate was designed and constructed.

On top of this, staff and site managers have changed constantly over the years. There has been no continuity, no accountability, and communication has been extremely frustrating. This level of turnover looks highly unprofessional and reflects badly on the company as a whole.

After 7 years, we are still waiting for Gleeson to take responsibility and finish what should have been completed long ago. I would strongly advise anyone considering buying from this developer to think very carefully.
We bought our house in Hull.

I’m living on a Gleeson estate where not all the roads and pavements are finished, there is construction waste left, Gleeson make promises that are broken and push you back when you raise a complaint.

The staff at Harriers Croft have been really helpful! Lucy and Toni have made this journey a breeze. We initially reserved a plot with a different builder and for various reason we had to pull out and we was interested in a more expensive plot at Harriers Croft and the team work super hard and found a deal which we really couldn’t say no too! They are clearly all very experienced and it feels far more welcoming than other developments I have visited.

Absolute joke of a company I have lived in a Gleeson’s home for 4 years now so I feel like I can give an accurate review. When I first moved in and did some checks on the home, there were gaping holes behind radiators, doorframes that weren’t secured, cracks in the window frames, back doors put on upside down and damaged gloss kitchen doors filled in with white paint to try and hide the error without them having to pay to replace it. A year on, my fence fell down as they had only put it in the ground a couple of inches and when building the house, they left a pile of dirt in the garden and build a fence over the top of it instead of levelling out the garden. The site manager spoke to me like I was a lesser person than he was and from speaking to my female neighbours, he was the same with all of them but had no issues with the men. My thermostat doesn’t work and still doesn’t to the day because they closed my complaint instead of doing anything about it. Barely any of the damage was fixed as no one wanted to work for them and their builders kept leaving so the assistant manager came round with a tube of caulk. Embarrassing! I would never ever ever ever buy from

An absolute pleasure this morning, choosing all the extras for our new home.
After a very warm welcome from Alyson, no hard sell, but rather alot of fab idea input, allowing us to make the best choices, but all in a very chilled environment,
Thanks Alyson for making us feel completely at ease, & making the whole experience an enjoyable one!
Despite us changing our minds a million times, Alyson has not once made us feel like we were being a pain, infact the complete opposite!
We appreciate everything she has done for us, & cannot wait to enjoy our new home.

No words please avoid.

From the minute we walked into the office, Tina at Stoneyford Green made us feel welcome and listened to what we wanted. There has been no pushy sales just great information and advice and a strong personal touch to our journey. We walked in without an appointment as had been let down elsewhere and 24 hours later we have reserved our dream home. Tina even called us in rhe evening to congratulate us and took us through all the next steps the following day approx 3 hours spent giving us time and support. So far excellent service!!

Great experience with Gleeson Homes, especially with Mauricia Shea.
Communication was clear and professional, and I felt well supported throughout the process.

Tina at Stoneyford Green was really helpful as a first time buyer to be able to find what is suited for us that is in our price range. She made a real effort to help us progress in the next stages of this process and was very polite and professional. This made the whole experience more comfortable and inviting so I look forward to going ahead with her support.

Tina, who works for the Gleeson’s project at Stoneyford Green was extremely helpful and very polite. Made me and my partner feel comfortable and welcome from the very beginning of the discussion with her. Looking forward to carrying this on in the future.

This company cuts ever corner imaginable. From falsifying sales details, omitting vital information such as flood risk properties, possibly the worst customer care I've ever experienced in my life, and a beyond evasive, and borderline illegal practice in terms of their build quality. But don't just assume this is another disgruntled buyer, read for yourself; Google "Gleeson Homes Flood". You'll find all of the information you'll need.

While from a legal standpoint, at the time of writing there is nothing which points to this being an issue caused by Gleeson's lack of due diligence, however, there is enough here to hopefully make the reader consider the risk involved with buying a Gleeson Home. If nothing else, the evasive and disinterested nature of how they handled this situation, and many others around the country should damn this company into administration, the sooner, the better.