Gleeson Homes Opiniones 

1569
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently bought a new build home from Gleesons, and I couldn't be happier with the whole process. Buying a house can feel overwhelming, especially a new build where there are so many stages, but G... Ver más

Valorada con 5 estrellas sobre 5

What a brilliant service from Dani at Ousterley Woods. She has been very professional but so personable. Everything has been thoroughly explained from initial discussions about plans and now moving... Ver más

Valorada con 1 estrellas sobre 5

This company employs some of the rudest staff and contractors you can imagine. The block peoples drives then tell them to drive over their lawns. They have no respect for people they have sol... Ver más

Valorada con 5 estrellas sobre 5

We had a fantastic experience buying our house, and Tom was brilliant throughout the whole process. He was always friendly, professional, approachable, and happy to help with any questions we had. H... Ver más

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Información sobre la empresa

  1. Constructor de casas
  2. también en la categoría
  3. Desarrollo inmobiliario

Escrito por la empresa

Gleeson Homes build affordable, high quality homes in the North of England and the Midlands where there is a strong need for affordable housing.


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4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 78% de las opiniones negativas

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4,3

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(1569)

257 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Carrwood Park Phase 2

Our main issue here is after moving in two and a half years ago and the build finishing twelve months ago we still have no Tarmac on the streets or pavements, play area is still to be grasssed over this is still like a building site. We only got street lighting six months ago had two winters without any. Leeds city council will not adopt the site due to bad construction and Gleesons who have had are money and buggered off don’t seem to want to do the remedial work for Leeds to take it over. Overall this has ruined the whole experience of buying a new home. As it is we are in limbo with no communication from Gleesons or Leeds letting us know what is going on.

12 de marzo de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Thank you for taking the time to share your experience. We’re sorry to hear about your frustration and appreciate you raising these concerns. We can confirm that the outstanding works are due to commence on 6 April, and residents have been informed of this start date.

If you have any further queries or would like additional support, our Regional Customer Care Team will be happy to assist. Many thanks.

Valorada con 5 estrellas sobre 5

Looking for a superbly built new home?

If you are looking for a superbly built new home, you've found your builder, Gleeson.
The team who helped me no-end throughout the process in both a broad sense and in the detail, Scott and Jill were and have always been the best I could have hoped for in making a purchase of this size. I met the right team of people in Scott and Jill to make firstly, my decision to buy, and secondly, through the ups and downs of house sale/purchase they were there to help, advise and guide in so many ways. Gleeson won, because they now have me as a resident!! and I certainly won, with a new home and an experience that was made so much easier by the Jill and Scott team. Thank you. If you're looking for a new home, STOP right here, you've found the guys to help.

10 de marzo de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Hi Greg,

Thank you for taking the time to share your experience with us. We're delighted to hear how helpful the team have been throughout and will pass on your feedback to Scott and Jill.

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

We’ve had such a great experience with Gleeson Homes that we’ve actually bought from them twice!

We purchased our first home with Gleeson at Firbeck Fields and loved both the property and the site so much that when it came time for us to upsize, we decided to stay on the same development and move into another Gleeson home.

A big thank you to Sue, who initially started the process for us and helped get everything underway. She was really helpful in the early stages and made us feel confident about the move.

We also want to give a huge thank you to Shelly Wall, our sales advisor, who has been absolutely brilliant throughout the rest of the journey. She has always been incredibly helpful, supportive and knowledgeable, and has really gone above and beyond to help make our dream home happen. Nothing has ever felt like too much trouble and she’s made the whole process feel far less stressful.

This time we used Gleeson’s new part exchange scheme, which has made everything so straightforward and hassle-free for us. It has taken away so much of the usual stress that comes with moving home and has made the process really smooth.

We are yet to move into our new home but are hoping to be in by the end of this month, and we’re really looking forward to starting our next chapter at Firbeck Fields. Thank you again to the team for all the support along the way!

6 de marzo de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Hi Bradley,

Thank you for your wonderful review and for sharing your experience with Gleeson at our Firbeck Fields development! It's wonderful to hear how helpful our team have been throughout the process.

We hope you will enjoy making many happy memories as you begin your next chapter.

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

Amazing customer service !!

We visited Gleeson on Sunday afternoon to view one of the houses, and we had the absolute pleasure of dealing with Dani. I honestly can’t speak highly enough of her. She was completely amazing at her job from start to finish.

Dani took the time to talk us through everything in detail, making sure we understood each part of the process. She explained everything so clearly and concisely, and no question felt too small. We never felt rushed, and she made what can sometimes be an overwhelming experience feel straightforward and manageable.

On top of being incredibly professional and knowledgeable, Dani is just a genuinely lovely person. She made us feel comfortable and welcome from the moment we walked in.

A real credit to Gleeson – thank you, Dani!

1 de marzo de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Hi Claire,

We're delighted to hear of your positive experience and will pass your feedback on to Dani and the team!

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

Manish was an exceptional sales reps

Manish was an exceptional sales reps. We spoke as if we’ve known ourselves for a long time. He was just amazing all through the process.

1 de marzo de 2026
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Respuesta de Gleeson Homes

Hi Simeon,

Thank you for your wonderful review and for sharing your experience with Gleeson! It's great to hear how helpful Manish was throughout the process.

Congratulations on your new home!

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

As a first time buyers we have lots of…

As a first time buyers we have lots of questions and concerns ,which is been addressed promptly especially I would like to mention Mauricia our sales executive..She is making our journey towards our first home much easier..It is really appreciable her communication and professionalism.So far everything is going well.thankyou gleeson team

1 de marzo de 2026
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Respuesta de Gleeson Homes

Thank you for sharing your experience with us. It's great to hear that Mauricia was able to help answer your questions and support you throughout the homebuying process.

We hope you will make many happy memories in your new home.

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

First Time Buyers

Our sales advisor Mauricia Shea has been amazing from the beginning of our journey with Gleeson.
As a first time buyer she’s made it seamless and easy to follow and always been just a call / email away with any queries I’ve had and no question is too silly!
Thank you Mauricia for all your support, we can’t wait for our home to be ready!

28 de febrero de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Thank you for your sharing your experience with us. We're delighted to hear how helpful Mauricia has been throughout and will pass your feedback on to the team!

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

New house in Bearpark, Durham

It has been a great experience all the way, from purchasing with Allison's help, Dani doing the house walk while handing over the keys, and Allan and Gavin sorting out small snags around the house, with the help of their team on site.
The house is of great quality, way better than previous new houses I had. After moving in, and sorting out flooring and decoration, it really is spotless.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Gleeson Homes

Hi Marcelo,

Thank you for taking the time to share your experience with us. We're delighted to hear how helpful the team have been and will pass on your feedback on.

Congratulations on your new home and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

From walking into the office to enquire…

From walking into the office to enquire about mine and my partners first house together Dani was amazing! She’s so bubbly and friendly but also very professional at her job, she made us feel very welcome and has being so helpful with everything as we didn’t have a clue, she let us look round the show homes and made sure any questions were answered, can’t wait to finalise everything with dani! She’s a credit to gleesons!

22 de febrero de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

HI Jessica,

Thank you for your wonderful review and for sharing your experience with Gleeson! It's wonderful to hear how helpful our team have been throughout the process.

Congratulations on your new home!

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

Great First Time Buying Experience

We had a very smooth experience buying our new home at Bracken Park. Stella was lovely and helped us to understand the process and was very patient with our inexperience! So far we are loving our home and the very few snags we’ve spotted have been dealt with efficiently by Rick and the team.

20 de febrero de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Hi Eleanor,

Thank you for your kind words and 5 star review about your journey with Gleeson Homes. We're so pleased to hear you had a great experience, and the team will be thrilled to read your comments.

Congratulations on your new home, and thank you for choosing Gleeson.

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

The people are kind and informative, non judgemental and in it with you through the whole process

Stella was absolutely incredible throughout our entire home buying journey. From the very first conversation to the final closing, she guided us with professionalism, patience, and genuine care. Buying a home can be overwhelming, but Stella made every step feel clear and manageable. She was always available to answer our questions, explain the details, and reassure us when things felt stressful. I would recommend her with everything!

Angie did a fantastic job with our home demonstration. She was thorough, knowledgeable, and incredibly patient while walking us through every feature of our new home. She explained everything clearly, from basic maintenance tips to the more detailed systems, making sure we felt comfortable and informed. I too would recommend her!

23 de febrero de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Hi Gracie,

Thank you so much for your lovely review! We're delighted to hear how helpful our team were throughout your journey with Gleeson.

Congratulations on your new home, we hope it bring you lots of happiness!

Kind regards,
Gleeson Homes

Valorada con 1 estrellas sobre 5

Tees Valley Tyne and Wear customer…

Tees Valley Tyne and Wear customer service is so bad. Ive been chasing up problems I’ve had for years. To then be told the problems were never reported. I then found the email trail from my side and email responses from the company. Sent this in and shock there’s no response. I’ve rang multiple times and get no further. Who else can I complain to
Do not give a generic response saying email customer support. She’s useless and all she could say was they don’t loose emails when on a email from Gleeson they said there wasn’t any evidence. When evidence was sent in it all goes quiet

17 de febrero de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Thank you for taking the time to share your experience with us. We’re sorry to hear that you have been experiencing issues with your home. Please be assured that we’ve shared your feedback with our Regional Customer Care Team, who will investigate this further and make direct contact with you.

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

Bracken Park

I was kept informed at every step of the process of buying my home with Gleeson. Nothing has been too much trouble and I have genuinely felt like a valued customer throughout.
Stella has answered all of my queries and made sure I was happy throughout the journey. Site manager Rick provided the home demo and has been available for any queries.
Snags are actioned straight away.
Despite practically living on the edge of the building site, the area is kept surprisingly clean as it could be.
I adore my new home and want to thank Stella, Rick and the whole team for what has so far been an exceptional service.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Hi Kerry,

Thank you for your wonderful review and for sharing your experience with Gleeson! It's wonderful to hear how helpful our team were throughout the process.

Congratulations on your new home! We hope you enjoy making many happy memories.

Kind regards,
Gleeson Home

Valorada con 1 estrellas sobre 5

Avoid these cowboys at all costs total…

Avoid these cowboys at all costs total scammers

15 de febrero de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Hi Scott,

Thank you for bringing this to our attention, we are sorry to hear you’ve been experiencing issues with your home. We remain committed to investigating any concerns raised directly with us.

If you haven't already, please email our Customer Care team at customercare@mjgleeson.com referencing your development name and plot number so our team can investigate further.

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

Would recommend 100%

What an awesome journey it has been with the Gleeson team. Great communication, very warm and friendly staff and above all, very helpful. Angela and Cheryl, thank you so very much!

14 de febrero de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Thank you for your wonderful review and for sharing your experience with Gleeson! It's great to hear how helpful the team have been throughout the process.

Congratulations on your new home!

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

Great team!

Very good team on board. Kept informed and happy to answer any questions anytime. Angela and Cheryl have gone above and beyond to ensure we are having a great journey. Thank you Gleesons!

14 de febrero de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Hi Linda,

Thank you for sharing your positive experience! It's great to hear how helpful the team have been throughout the process, we will pass your feedback to Angela and Cheryl.

Congratulations on your new home!

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

Liam Connolly

Liam Connolly, at the shorelands kept me fully informed from day 1 of purchase, he positively helped when I had queries or difficulties, on moving day he met with me and the building manager to inspect the properties was polite respectful and punctual.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Gleeson Homes

Hi Pat,

Thank you for taking the time to leave a review, we’re grateful to you for sharing your experience. Your positive feedback will be passed on to our team at The Shorelands.

Wishing you all the best in your new home!

Kind regards,
Gleeson Homes

Valorada con 5 estrellas sobre 5

We cannot commend Karen the Sales…

We cannot commend Karen the Sales Advisor at Mynster View enough for the warmth professionalism sh9wn to us today. From the detailed information regarding the development the individual plots to the wider surrounding area. This combined with the apparent high build quality and the setting of the development has resulted in our reservation for a property being placed today

8 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service from Stella and Angie!

Stella and Angie were absolutely amazing helping my wife and I with our new home search. They were so patient, polite, and lovely throughout the whole process — always happy to answer questions and support us. Their outstanding service made a stressful experience much easier and we couldn’t recommend them more!

7 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thankful

Pleased to note that I had a positive experience as a first time buyer at Firbeck Fields, it was a smooth sailing process thanks to Sue the sales executive who was professional and helpful with providing important information. I had a home demonstration with Darren French and he explained the practical bits. I completed within 4 weeks and I'm currently enjoying my new home.

19 de diciembre de 2025
Opinión espontánea

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