Look NO further!! This is a GREAT printing company for canvases. 💯 Everytime on multiple different styles of canvas prints ordered. Have also dealt with customer services and found their assistant ex... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Placed a canvas order on 27 April, almost 3 months ago at the time of writing. Warnings of COVID related delays on their website did not suggest it would be this long and still no sign. Poor communica... Ver más
La empresa ha respondido
Got a deal through Groupon, ordered on 7th July 2020 and still not received my order. I’ve emailed twice for an update and got same response. On my order status it just says COVID-19 June update. I un... Ver más
La empresa ha respondido
ordered the canvas print and paid for delivery just to receive delivery to a matalan without asking. When you charging nearly a tenner for that, you should at least ask your clients if thats ok to do... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Beautiful Personalised Products We're specialists in personalised canvases, printed products and gifts.
Información de contacto
Humber Road, NG9 2DP, Beeston, Reino Unido
- info@grangeprint.com
- grangeprint.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service
I was really pleased with my canvas. I did have to wait longer than normal but understandable in the circumstances at the moment, and not any fault of yours but then Hermes the delivery company lost my parcel on route but you sorted the situation out very promptly thank you.
I have to say the customer communication has been fantastic particularly with Ashton and therefore I would buy again from you. Thank you.

Respuesta de GrangePrint.com
Great canvases very happy with them
Great canvases very happy with them. Worth the wait. Hopefully these mad times will be over soon and companies can get back to some normality. Thank you for working hard during this time and producing quality prints.

Respuesta de GrangePrint.com
Awesome 👍
In these times when businesses are struggling patience is key. We are glad to have gotten our canvas it was worth the wait, it’s not easy to loose track and not realise that so thank you.
Pic was great looks amazing on the wall

Respuesta de GrangePrint.com
My pictures are lovely I’m very happy…
My pictures are lovely I’m very happy with them I waited a very long time defo worth the wait.. I can understand with the present times a delay is to be expected I was kept up to date on this via email good service all round

Respuesta de GrangePrint.com
Poor service.
I am trying to be understanding due to the situation. However I made my order at the beginning of May and still not received. I can not get in touch to find out what is going on.
If they knew they were having these problems why continue to take orders?
Will not be using them again.
Ordered with another company and received within a week.

Respuesta de GrangePrint.com
I would highly recommend Grange print…
I would highly recommend Grange print considering the shortage of staff due to the Covid-19. The customer service was fantastic and very professional and the quality of print was excellent too.
I would definitely will be ordering from them again!
I never leave a bad review but I’m…
I never leave a bad review but I’m disappointed how my orders have been dealt. I made 2 separate orders, one on 26/04 and one on 30/04. The first order I made was meant to be a Father’s Day gift, therefore I made an early order for it to come on time/ giving plenty of time ready for Father’s Day. However after conversing with customer service via email can’t tell me anything about my order being despatched and seems like I won’t be getting my order anytime soon. I understand the current situation but if there aren’t staff available why are you still taking orders? There’s advertisement for Father’s Day gifts on the website, however it seems people won’t be getting those orders for Father’s Day. I’ve asked for refunds. Utterly disappointed with the service i have paid for and customer service will not help. Won’t shop here again.

Respuesta de GrangePrint.com
I ordered a print through Groupon
I ordered a print through Groupon, got the voucher 30/03/20, and ordered from Grangeprint, on 01/04/20 it was all ready for printing etc.
On 22/05/20 I sent a reminder, considering the current terrible situation, I gave a bit of extra time, part of that reply on 25/05/20 was: 'We cannot give you a specific time it will go out.'
So after 2 months, that was the reply, trump that, I wish hadn't bothered in the first place, I have got other priorities.
Ed

Respuesta de GrangePrint.com
Recieved my order yesterday yes it's…
Recieved my order yesterday yes it's taken a month since ordering but with whats going on at the minute I expected a delay, all these people moaning about it taking so long what else did u expect I think they have done and are doing all they can a canvas is not exactly an essential is it, at least your order will arrive in good quality just cant please some people! Well I'm so pleased with my order well worth the wait brilliant quality thankyou! 🙂

Respuesta de GrangePrint.com
Don’t bother.. you’ll be waiting!
I ordered on the 24th of April and the frame was processed a few days later. I am still waiting for it to arrive, I paid lots of money for a large print and I know times have been hard recently hence ordering it in plenty of time but this is ridiculous! It was a birthday gift and I am still waiting despite the 50th birthday being ruined! I have emailed for an update through their website contact but not had a reply from that either. So currently in limbo!

Respuesta de GrangePrint.com
Good quality, slow production.
I have decided to edit my original review after receiving my prints and canvases today. I originally gave the company one star as I placed my order on the 24th April and had still not received my items one month later. After many email conversations this week with the company and my one star review, I received my order today and I have to say I am impressed with the quality of the products so have decided to change my review to 3 stars which is a shame as it would have been 5 would the production time been less or the communication been better. I understand that times are difficult at the moment but if you are unable to produce your products within a timely manner then put new orders on hold until you are able to catch up. Even explaining at the point of purchase that orders will be at least a month at the moment and not just “longer than expected” as per your website would then give customers accurate expectations.
In summary because of the quality I would order again but I would now know not to order the product for a special occasion incase of delays.

Respuesta de GrangePrint.com
Would defo use again my canvas arrived…
Would defo use again my canvas arrived and when I opened it I cried was that overcome with the quality. Would recommend to all friend and family. Thank you so much

Respuesta de GrangePrint.com
Print quality was good
Print quality was good. I chose the wrong size print but would definitely use them again.

Respuesta de GrangePrint.com
very pleased....better than…
very pleased....better than expected....delivery by next day courier to..
impressed!

Respuesta de GrangePrint.com
If I could give them zero
If I could give them zero I would.
I order at the end of about the 23rd of March. Today I have just had notification that my canvas has been shipped.
I have ordered other bespoke goods which have arrived in good time.
8 weeks for a canvas which weeks ago they told me was printed. It was the framing that was the delay. I am not sure how long it takes to staple canvas to wood. But 8 weeks is completely unacceptable.
They think because they have emailed to say there was a delay that 8 weeks is acceptable. This was a gift for my mother’s birthday on the 8th of April. She is classed as vulnerable she hasn’t seen her grandchildren now since the start of March. The canvas was of all of us to let her know we love her.
Lockdown will be over before the canvas arrives.

Respuesta de GrangePrint.com
would definitely recommend!
Had a few things from there ranging from BIG canvases to small canvases and fridge magnets, haven’t received the magnets yet so can’t comment on those but the canvases have all been stunning can’t recommend them enough Honestly the quality has been astounding and the cost of the products aren’t to bad either considering the time that goes into making them and the high quality product you receive! Definitely would recommend!

Respuesta de GrangePrint.com
Excellent service even in the current…
Excellent service even in the current climate .. I knew the quality of my image was poor but still asked for it to be printed ... an amazing job .. bringing back happy memories of much beloved pets .. would highly recommend their service.

Respuesta de GrangePrint.com
Such a BRILLIANT job
I am so pleased with my print. To me the quality is outstanding. The company kept me well informed throughout the whole process from start to finish, even though they went on skeleton staffing levels because of COVID- 19. I would recommend Grangeprint.com to anyone that is looking to have this sort of thing done. Brilliant and fantastic company and service.

Respuesta de GrangePrint.com
Absolutely brilliant canvases
Absolutely brilliant canvases, have ordered a few times and they are the best quality I have had, will definitely use again. Great communication and friendly staff

Respuesta de GrangePrint.com
Love this company
Love this company. Always receive quality products.

Respuesta de GrangePrint.com
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







