Great Radiators Opiniones 243

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very positive experience with great rads; had really good options, in stock and available. Delivered very quickly (I think it was next day), well packaged and problem free. Top quality aluminium rad... Ver más

Valorada con 5 estrellas sobre 5

First time ordering from this company, must say they were excellent. Good variety of radiators, competitively priced, the web site is very easy to use, easy check out. Fast delivery with excellen... Ver más

Valorada con 4 estrellas sobre 5

Delivery took a little longer than promised but could live with that. Not really informed of progress and had to ask for details. Unit supplied with so much packaging, I recognise the need to protect... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de radiadores
  2. Servicio técnico de calefacción y calderas

Acerca de Great Radiators

Escrito por la empresa

Fastest Growing UK Heating Solutions Business

We are the fastest growing heating solutions business in the UK, and our business was created out of a desire to provide the best products alongside the personal customer service we would like to receive ourselves.


Premium Quality Radiators Delivered Straight to Your Door

Utilising our many years' experience of industry, business and design, we have used our trade links to secure a brilliant range of hand-picked heating solutions delivered directly to your door, at greatly reduced prices. With everything from towel radiators to bespoke radiators and underfloor heating with a great variety of sizes and outputs, as well as a wide selection of stylish accessories.


Order Online from Great Rads Today

Ordering online is easy. Simply head on over to our website to start browsing our wide range of radiators and radiator accessories today!

Escrito por la empresa

Free UK Mainland Delivery

Free delivery to UK mainland addresses.

Free delivery to UK mainland addresses.
*Oversea delivery fees vary, please email hello@greatrads.co.uk with your delivery address and relevant items for a quote.

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

243 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Order was processed and delivery the…

Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were initially keen to help, but the follow up was not great and eventually stopped replying!

9 de marzo de 2023
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Respuesta de Great Radiators

Hi Mark, Thankyou for your review. I am going to look into this for you and i will be in touch via email shortly- Jade, Luxus Design

Valorada con 5 estrellas sobre 5

Really pleased with product it turned…

Really pleased with product it turned up 4 weeks early which was a great surprise.
Also no damage very happy.

30 de enero de 2023
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Hi Ian, thankyou for your 5* review! Much appreciated! - Luxus Design Support

Valorada con 5 estrellas sobre 5

Replacement radiator.

Great radiators had the specific radiator I needed to complete a customers request for a new radiator. The item was a triple panel triple convector radiator and it was well packaged and delivered in a reasonably quick time to the customers address. I was given a choice of when the delivery would take place.

4 de marzo de 2023
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Hi Jeremy, thank you for the 5* feedback! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

Great service

Great service, delivered on time!

8 de marzo de 2023
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Respuesta de Great Radiators

Hi, thank you for the 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 1 estrellas sobre 5

I asked my son to buy a electric towel…

I asked my son to buy a electric towel rail from them and when I saw the size of the box I asked him to return as was too small. He contacted the company who said we can’t return it as it’s made to measure, which is a lie as it is sold as stock on their website.very unhelpful staff. But will preserve but very stressful. Distance selling regulation clearly states They must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they've told you. You must refund the customer within 14 days of receiving the goods back. Very disappointed with company and would not recommend buying from them.

The matter has now been resolved thanks to Jade. The Item was returned and we have now received the refund.

3 de marzo de 2023
Opinión espontánea
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Respuesta de Great Radiators

Hi Nina, thank you for your review. Please could you get in touch by calling 01772 346933 or email us at info@luxusdesign.co.uk and we will look into this further for you - Jade, Luxus Design Support

Valorada con 5 estrellas sobre 5

Really great service from Jade at Great…

Really great service from Jade at Great Radiators in contrast to another company I dealt with recently. Competitively priced, stock was checked with me prior to ordering and VERY fast efficient delivery, could not have been any better!

3 de febrero de 2023
Opinión espontánea
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Respuesta de Great Radiators

Hi Ian, thank you for the 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

Smooth transaction throughout

Easy to order. Item in stock. Came the next day. Good price. What else do you want?

9 de enero de 2023
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Hi, thank you for the 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

Radiator

Well packed, good quality radiator. Was rang and told about dispatching radiator with valves.

17 de enero de 2023
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Respuesta de Great Radiators

Hi Julian, thank you for the 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service, nice quality product. Really good prices.

9 de enero de 2023
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Respuesta de Great Radiators

Hi, thank you your 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 1 estrellas sobre 5

Looks second hand to me.....scruffy…

Looks second hand to me.....scruffy finish, looks like its been kicked around a warehouse for a few years, missing rad bung and air vent, poor . and customer services closed to new year

29 de diciembre de 2022
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Respuesta de Great Radiators

Hi Nick, thanks for your review. I can't see a finish issue has been raised to us, please provide more detail and images if possible to support@luxusdesign.co.uk. We returned to the office today following Christmas break and will investigate your missing air vents/blank plugs immediately. - Cameron, Sales Manager.

Valorada con 4 estrellas sobre 5

Competitive price and prompt delivery

Competitive price and prompt delivery. Hope to install the radiator next week.

12 de diciembre de 2022
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Respuesta de Great Radiators

Hi Roger, thank you your review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

Delt with very swiftly and

Delt with very swiftly and professionally felt got a good service

30 de noviembre de 2022
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Respuesta de Great Radiators

Hi Brian, thank you for the 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

Ordered and delivered within 3 working…

Ordered and delivered within 3 working days. Customer service excellent. Highly recommend this coy

1 de diciembre de 2022
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Respuesta de Great Radiators

Hi Sarah, thank you for the 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very pleasing radiator.

23 de noviembre de 2022
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Respuesta de Great Radiators

Hi Jim, thank you for the 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

Brilliant all round service

Person on the phone was extremely helpful answered all my questions and gave good advice.

14 de octubre de 2022
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Respuesta de Great Radiators

Hi Susan, thank you for the 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

Radiators...

I bought 2 radiators from GreatRads and the service I received was exceptional. They were delivered the next day for free. The valves I ordered with them were out of stock nationwide but within 10 minutes of me placing my order they called to advise this and found alternatives that were slightly cheaper. Again I received these the next day. I can't fault them, excellent service and value for money. Will definitely use them again in future. Thank you!

24 de octubre de 2022
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Respuesta de Great Radiators

Hi, thank you for the 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

The Reina Arlec electric radiators are…

The Reina Arlec electric radiators are great value and we are really pleased with the quality, how great they are, how nice they look and we got our engineer to set them, so we just switch on at the plug and press + or -, easy!!!

3 de noviembre de 2022
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Respuesta de Great Radiators

Hi Catherine, thank you for the 5* review! Please let us know if you require further assistance - Luxus Design Support

Valorada con 5 estrellas sobre 5

Competitive prices

Competitive prices, fast delivery and kept informed throughout by email and text etc. Impressed.

27 de octubre de 2022
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Respuesta de Great Radiators

Hi Tessa, thankyou for the review! Have a nice day - Luxus Design Support

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