Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Order was processed and delivery the next day. 2 of the 3 rads were fine, but there was an issue with a Towelrads unit. Towelrads were very unhelpful and referred me back to Great Radiators who were i... Ver más
La empresa ha respondido
Very positive experience with great rads; had really good options, in stock and available. Delivered very quickly (I think it was next day), well packaged and problem free. Top quality aluminium rad... Ver más
First time ordering from this company, must say they were excellent. Good variety of radiators, competitively priced, the web site is very easy to use, easy check out. Fast delivery with excellen... Ver más
Delivery took a little longer than promised but could live with that. Not really informed of progress and had to ask for details. Unit supplied with so much packaging, I recognise the need to protect... Ver más
La empresa ha respondido
Escrito por la empresa
We are the fastest growing heating solutions business in the UK, and our business was created out of a desire to provide the best products alongside the personal customer service we would like to receive ourselves.
Utilising our many years' experience of industry, business and design, we have used our trade links to secure a brilliant range of hand-picked heating solutions delivered directly to your door, at greatly reduced prices. With everything from towel radiators to bespoke radiators and underfloor heating with a great variety of sizes and outputs, as well as a wide selection of stylish accessories.
Ordering online is easy. Simply head on over to our website to start browsing our wide range of radiators and radiator accessories today!
Escrito por la empresa

Free delivery to UK mainland addresses.

Rhodes House, 6-18 Tulketh Brow, PR2 2SH, PRESTON, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I haven't installed the radiator so I can't tell you if it's good or bad but what I can tell you is that the customer service is super bad. The radiator was delivered in the closest parking slot from my house, even though I spoke with the Great Rads customer support team many times explaining that I'm a single mum with a baby and I need an ETA to arrange for help with the radiator.
They will not call or text before arriving even though you ask, they do not work weekends and they will deliver your radiator on the street. The driver left me in the street with my baby and a 50kg radiator. I had to stop strangers on the street and ask for help.
Ordered a towel rad which we are pleased with and it was delivered very quickly
Very pleased with this services. Driver was very polite and waited patiently while we inspected the item, Very happy with service
wrong radiator wall fixings sent, meaning I had to get my plumber to return to compete the job, resulting in an additional call out fee.
as soon as i sent photo of the fixings sent they sent out the correct ones, but I incurred a charge due to the carelessness of the company.
Radiator arrived a day late and I wasn’t informed until the day of delivery
Brilliant customer service and comms. Promptly informed me that the rad I ordered wasn't in stock and offered an alternative that was slightly more expensive for the same price.
excellent customer service received, goods arrived as promised, free matching valves thrown in free of charge, highly recommended.
Great Rads we’re so helpful and delivery was very fast and efficient
Excellent service. Someone on the phone you can talk to. They were able to tell me that my radiators were in stock and approximate delivery time from placing the order. I would have liked to choose a delivery time though everything went smoothly and the radiators were packaged very well to prevent damage. They are now being installed and look amazing. Very pleased with the quality.
Easy ordering, customer services fabulous! We had an issue with one of the rads we received and it was sorted and changed within a few days!! I would defo call before worsening however as sometimes the site shows certain rads as available but they have actually sold out so always worth calling ahead and asking the team to check stock before ordering, especially if you need them quickly like we did!
Radiator was delivered promptly, and service was excellent. Thank you!
Lovely Item at a very reasonable price
Super fast delivery
Great service
Very quick for delivery. Sales really help through the phone.
good quality nice looking radiators. Arrived on time
Excellent communication delivered when they said it would be.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.