The Phoenix rises from the ashes ! This company now appears to have resurrected from the grave stating that they are a totally New Company , with a New outlook and a New customer experience. “ Fo... Ver más
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Consulta las opiniones de los clientes
When our boiler finally gave up the ghost we looked long and hard at what to replace it with and through whom. We eventually chose the company now called Green Energy as not only did they provide... Ver más
Getting our boiler installed by Green Central was a breeze. They kept our quote for over a week while we coordinated with some Asbestos Companies. Then, as there were some last minute changes, they ma... Ver más
We have a boiler service as part of our home emergency cover. The company was clearly communicative in setting up the appointment, sending an email and giving three options for when it could be arrang... Ver más
Información sobre la empresa
Escrito por la empresa
Green Central is a nationwide installer of solar panels, air source heat pumps, energy-efficient boilers and EV chargers. Whilst Green Central is a new name, our brand has been established from over 11 years of experience in the solar panel, home heating and installation sector.
Información de contacto
100 thornes lane, WF2 7QX, Wakefield, Reino Unido
- 03308284400
- hello@greencentral.co.uk
- greencentral.co.uk
4,2
Muy bueno
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 91% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The Phoenix rises from the ashes
The Phoenix rises from the ashes ! This company now appears to have resurrected from the grave stating that they are a totally New Company , with a New outlook and a New customer experience.
“ Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.“
There is unfortunately no evidence of this in company house,WHY! Would someone be willing to take on the name of not one but two failed companies with such a bad reputation and continue to use their names?
In my opinion, I have not seen any hard evidence that this pair of CHEATERS HAVE CHANGE THEIR SPOTS.
10 de septiembre de 2026
Opinión espontánea
Avoid this company
Avoid this company! They “installed” a £11000 air source system at my property at the beginning of last year. The work is still incomplete and not to regulation. My formal complaint has been ongoing since August 2025 involving HIES, NAPIT, MCS and the DRO and frustratingly now that Boiler Central LTD is in administration, I don’t think this will get resolved and I will have to pay out more money to get this matter dealt with. There should be more protection for consumers against incompetent rouge companies like Boiler Central Ltd!
29 de marzo de 2025
Opinión espontánea
Respuesta de Green Central
**The Green Central operation trading today is separate from the previous company associated with the brand.**
We recognise that this Trustpilot profile contains thousands of reviews collected throughout Green Central's history, including reviews relating to the previous operation. We believe it is important to be open and transparent about that history.
Under its new ownership, Green Central has a **new team, fresh investment and a renewed focus on customer experience.**
The new owners are investing in GreenCentral.co.uk, its technology, operations and customer service with the long-term ambition of establishing Boiler Central once again as one of the UK's leading online destinations for replacement boilers.
Green Central remains proud of its Yorkshire roots while serving homeowners nationally.
**New ownership. New team. A new chapter forGreenCentral.**
Problems from start to finish- do not recommend for solar!
After much research I decided to proceed with Green Central for my solar pannel's. Throughout the quotation period the company were fantastic however from the very start of installation we had nothing but problems. We were told by an engineer who came out to assess for instillation that our roof was not suitable and we would need different solar pannel's which were over £3,000 more expensive than initially quoted. I had an independent roofer do an assessment who advised that the roof was fine for solar pannels it would just need some tiles replacing. A roofer was then sent from the company to assess this and we were then told we needed to purchase 400 tiles to replace the ones currently on our roof. After purchasing these when installation started only 37 tiles were used. Following installation when the job was finished we were left with scaffolding insitu for 6 weeks post instillation as Green Central did not pay the scaffolding company so they would not remove this. I am currently in an ongoing battle with the company to get my certification paperwork to allow me to sell my excess electricity onwards. Green Central are no longer responsive to any of my correspondence so unfortunately this issue is still ongoing and has had to be raised to an independent body for enquiry I now feel it's time to leave a poor review so other people don't have this issue!
30 de octubre de 2025
Opinión espontánea
Respuesta de Green Central
#Green Central — Under New Ownership
**GreenCentral.com is now trading under new ownership following the acquisition of the Green Central brand by a private Yorkshire investment group.**
Green Central was originally founded in Yorkshire and became one of the UK's early online boiler installation businesses, helping homeowners research, purchase and arrange replacement boilers online.
**The Green Central operation trading today is separate from the previous company associated with the brand.**
We recognise that this Trustpilot profile contains thousands of reviews collected throughout Green Central's history, including reviews relating to the previous operation. We believe it is important to be open and transparent about that history.
Under its new ownership, Green Central has a **new team, fresh investment and a renewed focus on customer experience.**
The new owners are investing inGreenCentral.com, its technology, operations and customer service with the long-term ambition of establishing Boiler Central once again as one of the UK's leading online destinations for replacement boilers.
Green Central remains proud of its Yorkshire roots while serving homeowners nationally.
**New ownership. New team. A new chapter for Green Central.**
Avoid these like the plague
Avoid these like the plague, I have a little solar company and was approved to instal for them. Did 1 instal but had so many red flags half way thorough but I was to committed and didn’t wanna let there customer down. 2 months on I still haven’t received my money owed. If you’ve been scammed by these message me at TFC Electrical Solar id like to hear what else they have done. They are currently being wound up by UK Plumbing Supplies Limited. So I’ll never see my money. Absolute SCUM
27 de noviembre de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
Boiler central and green central same…
Boiler central and green central same company, used green central for the installation of a solar pv system with battery, avoid totally six fitting dates stacks of excuses never answer phones and rarely answer emails but quite happily take your money up front, they must think the general public are idiots now having a constant battle in obtaining my warranty, payment receipt and SEG certification from them I would like to have given them a minus star if I could.PS I had to contact citizens advice in relation to actually get them to finally send a installer to fit the system of which they did when they were sent a breach of contract letter as advised by the CAB AVOID this outfit.
In response to your reply that the company had financial difficulties and have now been taken over with new finance in place to help people with sustainability and offering a quality service etc I’m under no illusion that you have taken peoples money not fur - filled the obligation and services paid for previously and kept peoples money then gone bust then set right back up again and expect people to believe this! Your a joke a rip of I was £2k out of pocket a system installed by you but no certificates to enable connection with the suppler. Avoid ! Rinse & Repeat this one .
26 de noviembre de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
MCS removed
As a business owner my self I have no idea how such a discusting man can continue to build scam business. I completed works for this company to have my invoices ignored, we can't get a hold of anybody and I'm out of pocket thousands. Unfortunately we have no support and it would seem no repercussions for the owner who is probably already starting a new business.
They have had the MCS revoked but again will probably trade under a new name.
3 de noviembre de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
Green Central highway robbery
After reading reviews on here and speaking to Addison and Toni we contracted and paid a deposit with Green Central for solar panels to be fitted on the rooves of our bungalow. They gave us a date of 4th November 2025 for scaffolding and 6th for the solar panels. This never happened. We have managed to speak with Addison once and after that all contact numbers are going to answer phone. I find this disgusting, we are pensioners who are having to still work and this company have taken our hard earned cash. No one is also replying to emails. Only use this company if you are willing to pay money and get nothing in return
24 de noviembre de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY.
Cheap but you get what you pay for.
4 attempts to fit panels.
No communication.
Now fitted (thanks to lovely contractors) but 2 months on...no warranty docs, no installation docs.
No MCS cert and not even sent to MCS people.
I have tried to contact them but phones not answered, no one gets back to you if you leave a message.
Emails not replied to.
ADVOID THIS COMPANY
11 de octubre de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
Fraudulent company avoid
Fraudulent company avoid. Had solar panels fitted in April. Still awaiting completion certificates this is holding up a mortgage application and changing out tariff with energy supplier. We have emailed multiple times ignored. Written- ignored and called and phones remain unanswered we have now made a complaint through the finance company and HEIS. Not hopeful for a reply. Please do not use it has been a very stressful
Experience
24 de octubre de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
This company was very quick to supply…Frustrated
This company was very quick to supply and fit our solar panels unfortunately, this is the only positive comment I can make about this company. Software was never explain. Paperwork due after installation still hasn't arrived and they told lies about it. UK Power network confirmed the G98 hadn't been applied for and Green Central said it was coming! Phone is now never answered as the answerphone is on constantly and no one responds to any messages that are left on it. Clearly something wrong with the company. HEIS says they are not a member even though their website says they are a member. Use any other company than this one.
20 de abril de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
Avoid Avoid!
Avoid this company, installation of solar panels was messed up including leaving solar panels for a week on the side of the road. Paperwork due after installation still hasn't arrived and they told lies about it. UK Power network confirmed the G98 hadn't been applied for and Green Central said it was coming! Phone is now never answered and no on responds or says they will call back but no call since May. Clearly something wrong with the company. HEIS says they are not a member even though their website says they are a member. Use any other company than this one.
28 de abril de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
0 post installation service
1. Was told 12 panels ( accordingly savings ) would be installed as per survey. On day of installation, was told that only 6 panels can be installed. How can you get it so wrong?
2. Haven’t got below yet
MCS/Flexi-Orb certificate,
Proof of DNO G98/G99 notification/approval
3. After installation, no one got back with certificate of installation or any related paperwork regarding confirmation of work done.
4. No one is replying to my emails regarding refund of panels not installed as well as documentation.
After paying £7500… this is what you get??
6 de agosto de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
SERIOUS WARNING: These people are using Trademarks they are not accredited to use.
This company are incorrectly using logos on their correspondence and website of organisations to claim they are accredited by that organisation. It's not necessarily the case and I have two sets of correspondence from such bodies to state that logos are being used illegally.
ON NO ACCOUNT USE THIS COMPANY.
I had solar panels fitted but 6 months later am still waiting for the paperwork from them to enable me to claim for the units of power I am supplying to the national Grid. They have repeatedly lied to me and promises are simply not kept.
Apparently it HAS to be this company who supply the paperwork. As a result, I am HUNDREDS of pounds out of pocket already.
They are liars and cheats and frauds.
Please look at the other reviews and take the warning. DO NOT use them. in any circumstance.
25 de abril de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
One star rating is too much a rating…
One star rating is too much a rating for a company like this. They installed solar panels for me since June 2025 and till date, I am yet to receive my MCS certificate and other documentation. It has been lies upon lies and I marvel how the staffs get to sleep at night when they turn out only lies all day. I have an email from the staff that reads '...I can confirm these have now been done and will be emailed over shortly', it is over a week now and that document has not been emailed. Please avoid this company at all cost. I will now be seeking to issue a formal complaint to regulatory bodies and report the scam of a company to the relevant financial bodies. Please avoid this company by all means.
24 de septiembre de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
Terrible after sales service, over priced Avoid this company.
Terrible after sales service. I was sold twelve panels, only ten were able to be installed. I am left with an exposed live in my meter box which has not been resolved for a month. I have not received a refund on the two excess panels. This company use delaying tactics to put off resolving issues and I'm sure they will soon go insolvent and pop up under a new name. I'm considering small claims court like other reviewers.
11 de agosto de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
Poor Post Sales Service, No Shows & No documentation
Don't use this company because if you need them post sale/installation they won't do anything.
System installed May 2025.
Within a couple of weeks it was clear the system was not fully working.
Emails to resolve with manufacturer Fox via Green Central started. Fox initially would tell them its fixed via a software update and close the ticket. I had to take over correspondence to explain the issue and eventually in July 2025 the manufacturer agreed that further investigation via our installer would need to be arranged for an onsite inspection to assess and carry out necessary work to resolve the issue.
Great finally things are moving. Nope!
Green Central advised they would arrange a visit.
Nothing heard for 2 weeks, so I call. Agree a visit date. I re-arrange work so I can be home and to fit in with whatever date and time they gave me. I was told we would get a call in the morning to let us know a time they would visit. No call. So I call again, promised a call back - again no call and no show from engineer. That's happened 3 times and only on one occasion did they actually call us to let us know they would not be coming. I should add all dates are from them (after I called them to re-book) - I accepted every date they gave me and didn't try to change or move any to make sure someone would turn up.
Its now nearly 2 weeks since the last no show and I have heard nothing from Green Central.
Energy company say we don't have a CT clamp and the battery never discharges so we are not getting the savings in energy we should have done.
If I don't call them nothing happens (could argue even when they tell me its booked really nothing is happening). I give them time to be pro-active but honestly they won't take any action.
Lots of times they don't answer the phone. If they do there is 1 person who can deal with my call in the whole company. I am promised call backs from that 1 person - that never happens.
Plus even if the system worked and despite a chaser on emails and every time I call we still do not have the documentation so we can export back to the grid.
This is not the only review with cancelled visits and poor customer service etc. so do think twice if you are thinking of using them.
12 de mayo de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
Service provision and customer relations is very appalling and fraudulent.
I have never seen an organisation that is as fraudulent as GreenCentral who will partly install solar panels without completing the work, and leave the property owner with uncompleted electrical installation that could post great danger to people living in the properties. Not only have we been chasing them up for almost 1 month plus to come back and complete the unsafe electrical installation to prevent danger to peoples life, we also emailed them on several occasions (all evidence will be shared in due course) but they have been postponing and cancelling the dates to further delay the complete of the unsafe electrical installation. Please do not sign there job satisfaction note until you are happy that the whole solar panel installation is completed and all the items listed on the contractual agreement is installed.
Service provision and customer relations is very appalling and fraudulent.
This will be passed on to the Ombudsman as part of the evidence
2 de septiembre de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
Please do NOT use this company if you…
Please do NOT use this company if you expect to receive the necessary documentation in a timely manner to export to the grid.
My installation was completed in early May 2025. I was assured I’d receive all required documents within 28 days. That deadline passed, and despite numerous follow-ups — via phone, email, and even recorded delivery letters — I was met with silence or vague promises that the paperwork would arrive “within 7 days.” It never did.
After months of chasing, I eventually filed a formal complaint with Boiler Central T/A Green Central, stating that I would pursue legal action and escalate the matter to MCS, NAPIT, Trading Standards, HIES, and other relevant bodies.
Only then did I finally receive the documentation — but not without enduring immense stress, inconvenience, and poor communication throughout.
This level of service is completely unacceptable. If you value your time, peace of mind, and a smooth experience, look elsewhere.
Before committing, read the other reviews for Boiler Central and Green Central. Do your own research on Companies House and Endole, and always pay by credit card if you decide to proceed.
I see it’s just a “copy and paste” for all reviews. Not very customer focused!
30 de mayo de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
Have no alternative other than to refer…
UPDATE. RECEIVED ADVICE FROM NAPIT TO SEEK LEGAL ADVICE AS GREEN CENTRAL ACCOUNT CLOSED. MCS HAVE ALSO SUSPENDED THEIR ACCOUNT.
In clear breach of contract.
We are still waiting for paperwork for Solar Export GUARANTEE. NOW HAVE TO MAKE SEC 75 DISPUTE I ORDER TO HOPEFULLY RECEIVE WHAT I AM OWED. RIDICULOUS. I HAVE SPENT HOURS TRYING TO RESOLVE.
Have no alternative other than to refer to thd Ombudsman. No responding to phone calls, emails or recorded delivery letter. HiES tried and failed to get a response. Sold us more solar panels that could be fitted onto our roof space. Fitted on 1 May 2025 but still received no refund. No paperwork received to obtain payment for energy exported to the grid. Very disappointed and anxious over what happens next.
1 de mayo de 2025
Opinión espontánea
Respuesta de Green Central
# Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
Where is my refund?
I had a visit on 17/4 by a representative. I was given a quote but wanted to speak to my family before making a final decision. I was persuaded to pay a refundable ‘holding deposit’ of £250. I subsequently decided not to proceed and contacted the representative on 22/4. It is now a month on and, despite several phone conversations I am still waiting for the refund and have been given no explanation for the delay.
It is now 2 months and I have not received the refundable deposit. There has been no explanation for the delay.
22 de abril de 2025
Opinión espontánea
Respuesta de Green Central
## Green Central — Under New Ownership
**Green Central is now trading under new ownership as the renewable energy side of the Boiler Central group, backed by a private Yorkshire investment group.**
Green Central was originally developed to help homeowners make the move towards cleaner, more energy-efficient homes, with a focus on renewable and low-carbon technologies.
Following financial difficulties experienced by the previous company associated with the brands, Green Central moved into new ownership alongside Boiler Central and its associated assets.
**The Green Central operation trading today is separate from the previous company associated with the brand, with a new team and new investment behind the business.**
We recognise that historical reviews and information relating to the previous operation may remain online. We believe it is important to be completely transparent about that history rather than try to distance the Green Central name from it.
Our focus now is on building the next chapter of Green Central and giving homeowners straightforward advice, competitive solutions and a level of service that earns their trust.
Green Central specialises in renewable and energy-saving technologies, including **solar PV, battery storage and low-carbon home energy solutions**, helping customers reduce their reliance on grid electricity and take greater control of their energy costs.
The new owners are investing in the Green Central brand, technology, customer journey and operations, with the ambition of developing it into a trusted national renewable energy business.
Like Boiler Central, Green Central retains strong **Yorkshire roots while serving homeowners across the UK.**
**New ownership. New team. A greener future.**
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