Grip500.ie Opiniones 703

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ease of browsing the website, great selection of tyres, prices are competitive, and option of Klarna payment for me is significant. No problems with order and delivery process. Would definitely buy ag... Ver más

Valorada con 3 estrellas sobre 5

On a positive note, the tyres were competitively priced. However it took 11 days from my order to receive the goods. Even accounting for the Christmas period, I believe this was excessive. Most res... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered first time and definitely will do again. This company offering good choice of tyres and rims and reasonable prices. Goods came well wrapped without damage,...transported by Dpd it took about... Ver más

Valorada con 5 estrellas sobre 5

Updated: the remaining tyres arrived today, took a couple of weeks, delayed by storm Darragh. Feedback: Customer Care staff needs improved communication, serious training. Previous... Ver más

Información sobre la empresa

  1. Tienda de neumáticos

Escrito por la empresa

The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers, and that their loyalty is a testament to our success.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

703 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

100% happy customer

Ease of browsing the website, great selection of tyres, prices are competitive, and option of Klarna payment for me is significant. No problems with order and delivery process. Would definitely buy again.

9 de mayo de 2026
Valorada con 5 estrellas sobre 5

Great response

Great response. Quick turn around from order being made and getting the tyers shipped out. Great prices and a great selection to choose from

3 de mayo de 2026
Valorada con 5 estrellas sobre 5

Tyres…

Ordered tyres—one was faulty after few days, but they communicated well and sent a free replacement quickly. Problem solved.

22 de abril de 2026
Valorada con 1 estrellas sobre 5

I ordered 2 R16 Michelin Run flat Tyer…

I ordered 2 R16 Michelin Run flat Tyer 6month..,,, old fare enough

But I got another 2 R17 Michelin Run Flat 1year and 6month old. Wasn’t Happy with the R17 tyre price € 177 each. Not cheap ether

22 de abril de 2026
Logotipo de Grip500.ie

Respuesta de Grip500.ie

We’re sorry to read about this situation. If the tyres delivered do not match the size you ordered, that is not the experience we want for our customers.

Regarding the DOT, a tyre aged 1 year and 6 months is not considered old and is therefore not specifically indicated on the site. However, the size difference you mention should be checked by our service after-sales team as a priority.

If you have not already done so, please open a ticket via your customer account with your order number and photos of the tyre markings received. Our agents will review your case and provide the most suitable solution as quickly as possible.

Valorada con 1 estrellas sobre 5

Don't trust photos!

I've been buying tires from Grip500 for several years and never had any problems. Until recently, when I decided to try the new Roadhog RGAS02 225/55 ZR17 all-season tires. I decided to order them because of the tread pattern I saw in the photo on the Grip500 product page. To my surprise, I received tires with a completely different tread pattern. Yes, they were Roadhog RGAS02 225/55 ZR17, but they looked completely different from the photo on the website. I emailed customer service to ask why the tires I received didn't match the advertised photo, and Grip500 responded, "The photos are for information only." Frankly, I was shocked, because everyone knows that tire tread pattern is also an important factor when choosing tires. Different patterns mean different grip, fuel consumption, noise levels, etc. They should have at least indicated this on their website, but they didn't.
I checked what Google says about this: "When a company displays a different, usually superior or inaccurate, photo on a website to sell a product compared to what is actually shipped, it is commonly called misleading advertising or a deceptive marketing practice."
After exchanging emails with Grip500, they clearly stated that I would have to pay for the return: "Items must be returned in their original packaging and inside another box to avoid damaging the original manufacturer's packaging. They must be returned via a shipping service of your choice, at your expense, and received at the original warehouse within 14 business days of the delivery date (you must use a return shipping method with proof of delivery; otherwise, it will not be possible to verify the return and the merchandise will not be refunded).
3/ If the items were delivered with packaging, they must be returned in their original packaging, in perfect condition. If the packaging is damaged, the refund will be refused.
4/ Returned items must be in perfect condition. If they are damaged, the refund will be refused."
They didn't even bother to apologize. I will obviously no longer use Grip500, and I advise anyone who does decide to buy from them to make sure the photo on their website is an ACTUAL PHOTO of the product before placing an order.

20 de marzo de 2026
Opinión espontánea
Logotipo de Grip500.ie

Respuesta de Grip500.ie

Thank you for your loyalty over the years, and we are sorry to read about this experience.

We understand that the tread pattern is an important factor when choosing tyres, so receiving a product with a visual design different from what you expected is understandably frustrating. As you have already contacted our customer service, your complaint will be escalated internally and reviewed as a priority, including the product page information and the return conditions that were communicated to you.

If any discrepancy on the listing is confirmed, our after-sales team will come back to you with the most appropriate solution. Your feedback is taken seriously and helps us improve the clarity of our product pages and our communication.

Valorada con 5 estrellas sobre 5

Pirelli IE

Fully recommended. This is not first time when I’m buying tyres with grip500. They never disappointed me.

22 de marzo de 2026
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, super fast delivery, and great value.
Would highly recommend and will definitely return for more top quality tyres.

22 de marzo de 2026

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