Ease of browsing the website, great selection of tyres, prices are competitive, and option of Klarna payment for me is significant. No problems with order and delivery process. Would definitely buy ag... Ver más
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Consulta las opiniones de los clientes
On a positive note, the tyres were competitively priced. However it took 11 days from my order to receive the goods. Even accounting for the Christmas period, I believe this was excessive. Most res... Ver más
La empresa ha respondido
Ordered first time and definitely will do again. This company offering good choice of tyres and rims and reasonable prices. Goods came well wrapped without damage,...transported by Dpd it took about... Ver más
Updated: the remaining tyres arrived today, took a couple of weeks, delayed by storm Darragh. Feedback: Customer Care staff needs improved communication, serious training. Previous... Ver más
Información sobre la empresa
Escrito por la empresa
The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers, and that their loyalty is a testament to our success.
Información de contacto
Irlanda
- cm@grip500.com
- grip500.ie
4,4
Excelente
703 opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Ordered a set of BFG KO3s
Ordered a set of BFG KO3s
I believe product originated in France, but arrived in Ireland to the door in 4 business days, so not bad going at all.
Price was slightly better than other sites
12 de marzo de 2026
Fast delivered and staff worth it…
Fast delivered and staff worth it .,Irland Limerick
16 de marzo de 2026
Smooth, Hassle Free Purchase
Best price around and quick free delivery to my doorstep.
12 de marzo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Terrible experience with returning…
Terrible experience with returning tyres with over 20+ emails back and forth i cant keep fighting for a fair refund they have offically broke me and won the battle i cant type anymore. Very bad service. DEAL WITH YOUR LOCAL SUPPLIER.
5 de marzo de 2026
Respuesta de Grip500.ie
We’re sorry to read about the difficulty you’ve had with your return and the amount of back-and-forth — that’s clearly not the experience we want for our customers.
As you’ve already been in contact with our team, we will prioritize your case internally so it can be reviewed again and handled more efficiently. To do that, could you please reply to your existing email thread (or send us a message via your customer account) with your order number and the reference/ticket number? This will allow our service after-sales team to pick it up quickly and check the return status, fees applied and the refund calculation.
Thank you for taking the time to share this feedback — it helps us identify where our process is falling short and improve it.
Good choice of rims and tyres with reasonable price
Ordered first time and definitely will do again.
This company offering good choice of tyres and rims and reasonable prices.
Goods came well wrapped without damage,...transported by Dpd it took about5working days i think so all good👍👍👍
28 de febrero de 2026
Vrederstein
Huge choice of tyres. Well priced. Delivered from Netherlands unexpectedly quick for only three days. To my appartment!!
I will save this company for further purchases.
24 de febrero de 2026
Tyres were sent out promptly,very happy…
Tyres were sent out promptly,very happy with the new tyres & service
Thank you
18 de febrero de 2026
ALL WAS PERFECT
12 de febrero de 2026
Good tires!👍
16 de febrero de 2026
Grip500 meets commitments
Grip500 did exactly what they committed. Great price and fast delivery. No messing. Exactly what the customer wants.
6 de febrero de 2026
"Five stars for the team here
"Five stars for the team here.
Picked up some new alloys for the i40 and the fitment is spot on.
I was really impressed with how professional the service was and how quickly they handled the delivery.
Thank you very much
2 de febrero de 2026
100% Correct Address - Failed Delivery - Unlawful €15 Penalty
I ordered two Michelin tyres on 10 December 2025. Despite the delivery address on the original order being 100% correct, Grip500 failed to deliver the goods.
After five weeks of chasing support, they finally admitted delivery was "impossible" but then issued a partial refund, withholding a €15 "penalty" fee.
Under EU Consumer Law, I am entitled to a full refund for non-delivery within 30 days. Charging a customer a penalty for the merchant's own logistics failure is a breach of consumer rights.
Their support is slow, unhelpful, and they clearly hope customers won't notice or fight back against these small "penalties." I have now had to escalate this to a Revolut Chargeback and the CCPC.
Avoid this company. They are happy to take your money but will try to keep a "fee" when they fail to do their job.
20 de enero de 2026
Opinión espontánea
Respuesta de Grip500.ie
Thank you for your detailed feedback. We’re truly sorry for the delivery failure and the delays you experienced. We understand how frustrating it can be to wait for a resolution. Our after-sales team is already aware of your case and is prioritizing its review to address your concerns regarding the delivery and the associated fee. Please be assured that we take all customer feedback seriously, and we’re working to improve our processes. If you have not yet been in direct contact with our support team via a ticket, we invite you to do so so that we can continue investigating your issue together. Thank you for your patience.
Great prices
Great prices . Easy to order from. Fast delivery. Would definitely recommend
21 de enero de 2026
Product was perfect
Product was perfect. Delivery was fast and the price was ok. I'll buy again.
17 de enero de 2026
Nearly 3 year old tyres sold as “new”
Nearly 3 year old tyres sold as “new”
I bought tyres expecting new stock but received tyres manufactured almost three years earlier. The manufacturing date was not clearly disclosed at purchase.
Customer service dismissed my concern, stating there is no legal restriction and calling the 36 month limit just an “industry guideline.” This ignores what customers reasonably expect when buying new tyres.
Very disappointed with both the product and the response. I would not recommend this company.
29 de diciembre de 2025
Opinión espontánea
Respuesta de Grip500.ie
Thank you for sharing your feedback. We're sorry to hear about your disappointment regarding the tyre manufacturing date information. Our website clearly indicates whether a tyre has a DOT older than 36 months—this helps buyers make an informed choice. However, if the manufacturing date wasn't sufficiently clear at the time of purchase, we understand your concern.
We’d like to investigate this further. If you haven’t already done so, please open a service ticket with our after-sales team so that we can review your order details and prioritize your claim. Your satisfaction is important to us, and we appreciate your input as we continue to improve our service.
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