Grip500.ie Opiniones 704

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ease of browsing the website, great selection of tyres, prices are competitive, and option of Klarna payment for me is significant. No problems with order and delivery process. Would definitely buy ag... Ver más

Valorada con 3 estrellas sobre 5

On a positive note, the tyres were competitively priced. However it took 11 days from my order to receive the goods. Even accounting for the Christmas period, I believe this was excessive. Most res... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Updated: the remaining tyres arrived today, took a couple of weeks, delayed by storm Darragh. Feedback: Customer Care staff needs improved communication, serious training. Previous... Ver más

Valorada con 5 estrellas sobre 5

Ordered first time and definitely will do again. This company offering good choice of tyres and rims and reasonable prices. Goods came well wrapped without damage,...transported by Dpd it took about... Ver más

Información sobre la empresa

  1. Tienda de neumáticos

Escrito por la empresa

The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers, and that their loyalty is a testament to our success.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

704 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

DISHONEST COMPANY AND HUGE LIERS!!!

This company was dishonest and team members lie to me all the time regarding my delivery tyers!
It’s company responsibility to keep the customer informed about any missing parcel or part missing parcel
It’s company responsibility to inform the customers about any delay on any parcel
The Grip 500 company team members don’t take into consideration nothing if this
It’s more then that I was lied and disrespected by Grip 500 team and start speaking with me în different language
Shame on you shame on this company
I request my refound 2 days ago due my order was not delivery on 23 December as per you advised!
I will atach all the relative text messages and informations about this!

3 de enero de 2025
Opinión espontánea
Logotipo de Grip500.ie

Respuesta de Grip500.ie

I'm truly sorry to hear about your experience. It's important for us to ensure clear communication and respect with our customers. If you haven't already, please contact our customer service to open a ticket regarding your refund request. We will prioritize your case internally to resolve this matter swiftly. We apologize for any inconvenience caused and appreciate your feedback, which helps us improve our service.

Valorada con 5 estrellas sobre 5

An Excellent experience

I have used Grip500 several times over the last few years , they have a great selection of tyres, well priced,easy to use website, reliable overall an excellent experience.

18 de diciembre de 2024
Valorada con 5 estrellas sobre 5

I paid 4 x tyres - but only received 2 x tyres.

Updated: the remaining tyres arrived today, took a couple of weeks, delayed by storm Darragh.
Feedback: Customer Care staff needs improved communication, serious training.

Previous review: I ordered and paid 4 x tyres on 2nd December. On the 8th of December I received only 2 x tyres (via DPD who dropped them and ran). This is half of my order. So far no explanation, no communication, nor solution.
Am I going to fail my NCT because of you?
What are you doing Grip500?

_______________________________________________
PS. Total confusion regarding Grip500 order numbers:
On My payment confirmation email from Grip500.ie : Order no: 26791912
But Also
Order No: IE-1224-00104

Tracking numbers
05308800276738
05308800276740
On delivery leaflet : Order No 2410806570

2 de diciembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great website for tires

Great and reliable website for variety of tires. Delivery time about 7 days , Delivery company GLS is not a great & bad company , they delivered the tires that way that the delivery man through them of a 2 meters fence. You could imagine if it landed on somebody, what could happen!

15 de noviembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

I would not trust the dealer

I would not trust the dealer. Order a specific design as mentioned on website but received completely different. I did not have time and energy for the return so left with no option other than to get the delivered Tyre replaced on my car. Not all professional transaction and trustworthy.

28 de noviembre de 2024
Logotipo de Grip500.ie

Respuesta de Grip500.ie

I'm sorry to hear about your experience. We strive to ensure that all products match their descriptions on our website. If you received a different design than what was ordered, please report this to our service team. They can assist you with a return or exchange, even if you have already used the tire. Your feedback is important, and we will use it to improve our service. If you haven't already, please contact our customer service to address this issue.

Valorada con 1 estrellas sobre 5

ATTENTION!

The company does not comply with its VAT refund commitments.
One year ago I bought tires from the company, with the prior agreement that the VAT amount would be refunded. The refund was approved by the Belgian Ministry of Finance, but the company has not yet refunded the amount.
Moreover, after sales contacts with the company are almost impossible.

27 de noviembre de 2024
Opinión espontánea
Logotipo de Grip500.ie

Respuesta de Grip500.ie

Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced regarding the VAT refund. Please contact our customer service through our instant messaging or contact form so we can prioritize your request and resolve this issue promptly. We are committed to improving our communication channels to better assist our customers.

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